Mark

Brunner

*** ******* ******* ****.

Clemmons, NC 27012

Introduction

Quality Manager

Quality Engineer

QE Attachment

Resume / Experience

KSAs

Education & Training

Six Sigma Expert

Information

336-***-****

abo6u9@r.postjobfree.com

OBJECTIVE

To obtain a position as a Quality

Engineer that utilizes my 24 years of quality assurance/control

experience in the development, maintenance and management of the Quality

Management System and Products or Services.

SUMMARY OF QUALIFICATIONS

Development of plans and programs to

prevent defects, achieve, and maintain product quality.

Monitoring

processes and operations to verify adherence to quality plans and directives.

Analysis

and investigation of adverse quality trends or conditions and initiation of

corrective action.

Leading,

executing, and completing complex DMAIC (Six Sigma) continuous improvement

projects.

CERTIFICATION

Certified

Manager of Quality/Organizational Excellence - American Society for Quality (ASQ)

Certified Quality Technician

- American

Society for Quality (ASQ)

PROFESSIONAL EXPERIENCE

Quality Engineer - L.S. Starrett Company

- 7/2007 to Present

Develop and maintain quality management system documentation and process

instructions used in the manufacture of band saw blades and precision ground

flat stock. Monitor customer concerns. Provide top management

written reports pertaining to quality issues. Lead special projects

associated with the automation of production data collection and the shipping

and marketing products. Train production personnel on statistical process

control and Six Sigma related methodology. Select sampling plans and

conduct risk management tasks. Conduct Lean Manufacturing, Six Sigma and

Internal Auditor classes.

Quality Engineer

-

Aerotek

- 4/2007 to 7/2007 -

Contract

Position

WEIL-McLAIN - Develop and update process

FMEAs and Control Plans for

residential and commercial gas, oil and electric boilers, indirect-fired water

heating, radiant systems and control systems. Interface with Production,

Engineering and Quality department personnel to obtain critical characteristics,

proper sequence of operations and location of quality check points.

Key Contributions: Instrumental in the developing the methods and format

of associated work instructions.

Quality Engineer

-

Aerotek

- 1/2007 to 2/2007 -

Contract

Position

COMMERCIAL VEHICLE GROUP - Perform dimensional (PPAP)

verification of newly launched truck interior trim parts; Recorded and entered

data into analysis spreadsheets.

Key Contributions:

My knowledge, skill and ability

allowed me quickly step in and perform dimensional validation of parts freeing

full-time CVG personnel to address organizational quality issues.

Quality Engineer

-

Aerotek

- 2/2006 to 8/2006 -

Contract

Position

DIEBOLD -

Supported all quality initiatives

associated with the assembly, integration and test of Automatic Teller Machines.

Duties and responsibilities included, but were not limited to, creating and

maintaining process control documentation for various models of ATMs under my

cognizance. Provided key data analysis and directional support to Quality

Improvement Process Teams as well as technical and hands-on support to

production initiatives. Monitored field feed-back information and interacted

with plant and corporate personnel to coordinate, resolve, and provide timely

corrective action to customer concerns. Provided Supplier Quality Validation

and participated on KAIZEN and other continuous improvement projects.

Responsibilities also included the supervision and management of Quality

Technicians and Auditors.

Key Contributions:

Led Process Improvement Team from last to first place recognition within thirty

days of employment.

Quality Engineer

-

Aerotek

- 3/2005 to 2/2006 -

Contract

Position

TCOM LP -

Supported all quality initiatives

associated with manufacture and test of Airships and Aerostats. Carried out

administrative and technical work associated with Quality Assurance/Control for

specialized Lighter-Than-Air (LTA) vehicles and manned airships. Performed

continuous improvement efforts and ensured compliance of procedures and

processes to applicable ISO 9001-2000 and AS 9100 standards. Perform hands-on

inspection of heat sealed and sewn fabric assemblies, the inspection of incoming

raw materials as well as monitored the performance of laboratory tests used for

the material acceptance and performance tests.

Key Contributions: Imparted QMS knowledge and

technical expertise to production and inspection personnel while working to

bring the QMS into compliance with AS9100.

Six

Sigma Expert (Black Belt) - Raytheon

Technical Services Company (RTSC) - 3/2003 to 2/2005

Led complex DMAIC continuous improvement projects, both

strategic and tactical in nature, to achieve targeted improvements, such as

reduction of waste and process variability, and to bring about cultural changes

within the company. Projects often crossed business units within the

organization and involved Customer and Supplier participation. Ensured projects

were completed in accordance with specified operational/financial objectives and

goals and within the project s Contract for Change.

Key Contributions: Completed three major projects

while coaching, mentoring and qualifying others in Six Sigma.

Technical Support Engineer - Raytheon Technical

Services Company (RTSC) - 1/2001 to 3/2003

Functioned as the ISO Management Representative; successfully lead the

transition of the company's ISO 9001:1994 Quality Management System to

registration under the ISO 9001:2000 standard. Developed metrics for reporting

to top management the performance of the quality system and planned and

administered the internal quality audit program.

Key Contributions: Led successful QMS transition from

ISO 9001:1994 to ISO 9001:2000 standard. Developed and deployed QMS audit

program and attribute sampling procedures (Six Sigma Project).

Senior Quality Engineer

- ITW Southland Technologies - 7/1998 to 1/2001

Worked in support of all quality initiatives associated with the Advance Product

Quality Planning (APQP) and Production Part Approval Process (PPAP). Performed

Failure Mode Affect Analysis (FMEA) on processes and products, developed control

procedures, identified key product and process characteristics, conducted audits

and used statistical techniques to monitor and control the processes; utilized

customer driven problem-solving methods (8D, 7-Step, 5 Why) to facilitate

corrective action; Conducted supplier development activities. Participated

on process Kaizen and other continuous improvement events.

Key Contributions: Performed warranty analysis and

provided applicable reports to external and internal customers. Facilitated

acceptance of supplier phosphate coating process.

Quality Assurance Specialist

- Naval Aviation Depot - 2/1985 to 10/1996

Performed administrative and technical efforts

associated with the development of plans and programs for achieving and

maintaining the quality of complex airborne weapons systems and support

equipment. Monitored operations to prevent the production of defects and verify

adherence to quality plans and requirements. Investigated and analyzed adverse

quality trends and initiated appropriate corrective action. Supported

company "Total Quality Leadership" and "Quality Circle" initiatives.

Ensured compliance to Federal Acquisition Regulation Quality Assurance policy

and procedures.

Key Contributions: Developed and implemented

procedures for review of Manufacturing Requests producing a cost savings

exceeding $75,000.00 in a five month period.

PRIOR EXPERIENCE

Aircraft Electrician Training Leader "2M Instructor"

- Naval Aviation Depot - 10/1984 to 2/1985

Taught civilian and military personnel a broad

range of miniature and micro-miniature soldering skills and techniques.

Developed and updated lesson guides; delivered lectures; performed

demonstrations; monitored practical exercises; critiqued and graded student work

and certified individual students according to their proficiency.

Aircraft Electrician Training Leader "Shop"

- Naval Aviation Depot - 2/1983 to 10/1984

Instructed trade personnel in the proper use of

tool, materials and processes utilized in the overhaul, repair and manufacture

of aerospace and ground support electrical and electronic components, assemblies

and systems. Monitored and reported trainee progress to shop supervision.

Developed test procedures and maintained shop equipment.

Aircraft Electrician -

Naval Aviation Depot - 10/1973 to 2/1983

Disassembled, evaluated, overhauled, repaired,

modified, adjusted, aligned and tested aircraft and ground support equipment

electrical and electronic components and circuitry. Manufactured, repaired and

modified automated test equipment, electrical and electronic control boxes and

wiring harnesses.

MILITARY

United States Navy - 9/1969 to 9/1973 -

PROFESSIONAL AFFILIATIONS

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