Writer

Location:

Posted:

October 10, 2012

KIRK ALLEN HILL

Austin abo6t7@r.postjobfree.com

Objective: Use my education and experience as a contributing team member through technical writing.

Education and Software:

1994 Kilgore Jr. College Certificate of Completion Small Business Management

1990 Naval School of Electronics

Certified Avionics Technician Electronics Technology

and Pinnacle Studio

Communications Experience:

Supported engineering with research and data collection to create manufacturing process documents.

Developed spreadsheet for troubleshooting that reduced down time for circuit board repairs by 80%.

Established criteria for evaluating new product transitions for semiconductor manufacturing tools.

Created training documents for International Standards Organization (ISO) 9001 certification.

Performed audits of company documentation and processes to comply with ISO 9001 standards.

Edited documents for college course materials using Adobe software at Speedway Printing.

Installed and configured operating systems and software for simulation tests.

Assisted Austin Screenwriters Group to obtain their current non-profit status.

Customer Service Experience:

Consistently met delivery deadlines and eliminated backorders as manufacturing Lead Technician.

Supported over 300 network users in 17 counties for Texas Protective and Regulatory Services (PRS). and Pizza Hut. and PRS. and firearms.

Awards:

Two letters of commendation for performing above and beyond requirements in the Marine Corps.

Three awards for teamwork excellence and other personal awards at Applied Materials.

Awarded for achievement of quality and completeness for telephone transactions at Dell.

Summary: I will commit to performing quality work and achieving customer satisfaction.