Customer Service Sales
Resume:
Resume Detail
Resume Title customer service
Category Administrative/Office/Human Resource & Business/Management/Marketing
Full Name willie Taylor
Current Location
Phone 269-***-****
Experience Level 5-10 years
Most Advanced Degree Associates
Target Job Full Position
Target Position management
Target Salary 25 USD/Year
Target Location States of GA MI NH, Will not relocate
Credit 1
Posted/Last Updated September 20, 2012
Resume Body
Willie C. Taylor
25 Evans St
Battle Creek, MI 49017
**********@*******.***
OBJECTIVE
I am looking for a job in sales or customer services. I am computer Friendly and I am able to communicate well with a diverse group of people. I enjoy a fast pace work environment and I am able to follow directions well. Able to work well with others and also preforms well unsupervised.
QUALIFICATIONS
Customer Relations, Sales & Service, Business Management * Three years of on-air listener interaction, responding to callers* questions and helping make community referrals using a talk radio format * Set-up and tear-down of a chain-based seasonal sales operation with leased space, Lake view mall.
Battle Creek; supervised shift personnel and effectively handled customer inquiries, sales, service and satisfaction * Outgoing and personable individual who easily establishes good customer rapport and trust ? Excellent time management and personnel management skills ? Resourceful with
a working knowledge of Word, Excel, PowerPoint,e-mail, internet good problem solving skills * General computer skills with working knowledge of MS Windows, Word, Publisher, and Internet
* Thirteen years experience with heavy equipment * Trained in Hazmat, CPR, and First Aid * Very reliable with excellent work attendance; earned two awards from the City of Battle Creek for perfect attendance and exemplary work performance
* Trained Security Guard with applicable knowledge in any business environment * Wealth of volunteer experience attesting to my commitment to improving my community ? Other strengths: hard working, conscientious, enterprising, versatile, thorough, flexible, and safety-minded
I have hands on experiences working with all kinds of individuals and go at ordering what need and I'm very observant when monitoring people.
SKILLS AND ABILITIES
*Volunteered and assisted with church-sponsored free lunch programs. I volunteered at Bronson Battle creek and I started in-02/11 to the present day it has been rewarding to me as well as beneficial learning new skills. * Helped promote distributing backpacks/school supplies to needy children in the community. * Assisted with running church-sponsored charity auctions, including soliciting donations from local businesses for church ministries at the Mount Pilgrim Baptist Church in Battle Creek. * Helped set-up office operations and scheduling of participants in a new church-sponsored substance abuse counseling program. Trained Security Guard with applicable knowledge in any business environment ? Wealth of volunteer experience attesting to my commitment to improving my community ? Other strengths: hard working, conscientious, enterprising, versatile, thorough, flexible, and safety-minded ordering stock, disciplining people, cleaning
I have an Associate Degree, Genral Studies
. Recently obtained an Associate Degree in General Studies from Kellogg Community College, completing coursework in Accounting, Business Management,
Working with the church feeding program Dedicated and knowledgeable business professional seeking opportunities utilizing excellent customer relation
EMPLOYMENT HISTORY
volunteer, 02/12 - Present
Bronson Battle creek, Battle creek, MI
My Job duties was is to assists patients to dressing rooms and others areas of the Hospital as need. Help with mailings work well with others, listen well,
Supervisor, 10/2011 - 12/2012
Grace management services, Detroit, MI
Was to over see cleaning work at the customer places of business to maintain a work crew to make scheduled and have on-call person ready for work. Due payroll and make inventor orders, doing inspection to make sure the Job is clean right and if not make the necessary adjustment to correction to get the Job done right and doing disciplinary action write up! Using my communicative skill to listen and talk to the customer to learn what he or she like and do not like to maintain a relationship that give to the customer. I'm a good worker I taker of my good worker Communicate well the customer and my employee I'm a disciplinary person I will get the Job done
Security Guard, 4/2007 - 5/2010
Western Michigan Un., 50 West Jackson, MI
Preformed as a security guard and maintain the security of the WMU grounds and buildings. Preformed other duties as assigned by immediate supervisor.
Line sorter, 09/2006 - 08/2007
VA Medical Center, Battle Creek, MI
Performed laundry duties in a fast-paced environment, processing laundry orders for various commercial and industrial customers.
Building Supervisor, 2/2005 - 4/2007
Kellogg Community College, Battle Creek, MI
Kellogg Community College, Battle Creek, MI Assisted Building Manager with all building maintenance orders including repairs, maintenance, inventories, and other requests.
Custodian, 08/2011 - 10/2011
Perfection Commercial Services, Tekonsha, MI
To dust, clean,mope my assign area and to help my CO-work meet hour daily assignment goal. To keep my Floor stock with supply. clean area good, work well with others, always on time, and follow directions well, need little supervision
Seasonal Sales Rep/Shift Manager, 09/2003 - 02/2004
SRV LLC / Store, Battle Creek, MI
Worked at this seasonal calendar and memorabilia gift store. Set-up store for the holiday sales season and dismantled/packed inventory for removal afterward. Supervised two sales associates, coordinating assignments to keep operations running smoothly. Provided customers with prompt and courteous service, helping them locate unique gifts for people on their lists. Kept store neat and clean. Counted down cash drawer at shift?s end. Received positive feedback from customers regarding our products and service
Vactor Operator, 04/1992 - 03/2004
City of Battle Creek, Battle Creek, MI
Operated vac-truck, responding quickly to trouble calls and remedying sewer system problems. Performed regular maintenance on sewer routes throughout the City of Battle Creek. Kept accurate daily log books, recording service calls and amount of footage run. Carried out routine maintenance on vac-truck. Filled in for supervisor in his absence, handling responsibilities such as giving employee assignments, tracking employees? time/work assignments, processing mail, handling trouble calls and customer service, reviewing trouble call sites, and determining work orders. Received two employee awards for perfect attendance and work excellence.
EDUCATION
Degree - Business Management
Kellogg Community College, MI
CERTIFICATES / LICENSES
Trained in Hazmat, CPR, and First Aid Western Michigan University, MI
NOTES / OTHER INFORMATION
I'm an easy going person and I follow directions well. I work well with groups and I'm eager to be cross train. Each of my employments and volunteer experiences have helped me develop a strong work ethic and a co
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