Anna 's InformationLocation: Princeton, IowaTitle: Cleaning ProsExperience: 3-6 yearsWork Types:
Willing to Relocate: NoWilling to Travel: Few times a yearCareer Level: IntermediateWork Status: U.S. CitizenMember Since: 2009-11-23 Helpful Links
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Anna M Davis
29344 246th Ave
Princeton, IA52768
Phone: 765-***-**** Email: *************@*****.***
OBJECTIVE:
I am seeking employment in customer service with the opportunity for advancement.
EDUCATION
August 2009- SouthUniversity on-line, Graphic design
August 2008 – CPR certification, Sam’s Shining Stars
2003-2005 High School Diploma, NorthVigoHigh School
2001-2005 J.R.O.T.C., Certificate of training and completion, NorthVigoHigh School
SKILLS
My skills include Time management, People management, verbal communication, Business management, Strategic Thinking, Creative thinking, Organizational, Effective listening, Decision making, Problem solving, Negotiating, Teamwork, Teaching, Quick learning, Analytical, Risk Taking, Sales Ability, and Resourcefulness.
RESPONSIBILITY
My responsibilities include Reliability, Creativity, Determination, Ethics, Critical thinking, Customer service, Patience, and Multi-Tasking.
EMPLOYMENT
May 2011- Current- the Cleaning Pros. Labor
Cleaning, maintaining a safe work environment for my coworkers and the employees of the factory, vacuuming, carpet cleaning, floor buffering and waxing, sweeping, mopping, toilets, stocking supplies, and paperwork.
April 2011-June2011 SunriseFamilyRestaurant- Waitress
Talk with a smile, Taking orders and serving customers, clear used cutlery and replace table settings when guests leave, demonstrate a polite language conversation, cleaning, stocking, Think quickly under pressure and react to different circumstances, Operate and maintain registers, Food preparation, Working as a team member, and follow written and oral instructions.
February 2010- April 2011 - the Wright Place - Waitress and Cook
Talk with a smile, Taking orders and serving customers, clear used cutlery and replace table settings when guests leave, demonstrate a polite language conversation, cleaning, stocking, Think quickly under pressure and react to different circumstances, Operate and maintain registers. As well as food preparation, food storage, cooking food as ordered, maintaining a proper time schedule.
July 2009 – August 2009 Rosemary Dickey
Cleaned, organized, Rearranged, Operating tractor, used basic garden tools, Follow written and oral instructionsThink quickly under pressure and react to different circumstances.
March 2009 – July 2009 Max Arnold
Follow written and oral Instructions, Clean equipment, Cashier; Put away stock, Daily paper work, Manage faster transaction, when there is a rush at the counter during discount shopping seasons. Be aware about the price of goods and materials and use calculators and cash registers to maintain changes, and understand and try to resolve customer complaints.
November 2008 – March 2009 Speedy America Customer Service Rep.
Follow written and oral Instructions, Clean equipment, Cashier, put away stock, Manage faster transaction, when there is a rush at the counter during discount shopping seasons. Be aware about the price of goods and materials and use calculators and cash registers to maintain changes, and understand and try to resolve customer complaints.
August 2008 – October 2008 Consolidated Market Response
Customer service over telephone – Confidential assignment, Answer phone calls in a timely fashion, maintain a professional conversation, problem solving, helping customers with issues and upgrades.
March 2007 – July 2008 2nd Asst. Manager, Circle K
2nd assistant manager, daily paperwork, cashier, processed inventory orders, cleaning and Manage faster transaction, when there is a rush at the counter during discount shopping seasons. Be aware about the price of goods and materials and use calculators and cash registers to maintain changes, and understand and try to resolve customer complaints.
November 2006 – September 2007 Care Provider, Sam’s Shining Stars Inc. Day Care
Provided meals, created activities for children, provided general care, provided first aid, cleaned, maintain the safety of the environment, encourage children with praise, sanitation of all toys, tables, sinks, and food preparation.
June 2006 – February 2007 Customer service, Dairy Queen
Making product on front line and back line, serve customers, operate cash register
2005-2005 Customer Sales Representatives, J.D. Associates
Follow written and oral instructions, Use and maintain equipment, Oral communications, Quality assurance, Think quickly under pressure and react to different circumstances.
2003-2003 Dough Tech, Happy Joe’s Dough Room
Time and material management, visual inspect finished product for quality, work in a team atmosphere, maintain work environment, ensure a safe work environment, and ensure proper work order and delivery
References:
Work
Amy Bell – Dairy Queen-Supervisor
2133 N. 13ht Street
Terre Haute, IN47804
Carri Earl
3483 W 900 Nth
Tangier, IN 47952
Rosemary Dickey – Happy Joe’s
29344 246th Avenue
Princeton, IA 52768
Personal
Cindy Lutes
11536 N Veach Rd.
Bloomingdale, IN47832
Danica Smith
3465 W 500th
Bloomingdale, IN47832
Cindy Spurr
368 W. Hilltop Rd.
Bloomingdale, In 47832