Medical

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; Fax: 305-***-****

*******@*****.***

Objective

To secure a position utilizing my areas of experience and where my knowledge can help the growth of the Business. Areas of my expertise include: A good understanding of the objectives & functions of the Administrative/Assistant Medical & office area. An excellent knowledge and experience in interpersonal/communication skills. A good general knowledge and skills in: computers, office work, communications, high customer service and people skills. Professional, Innovative and highly motivated person. Always meets deadlines early with the utmost quality.

Work Experience

Macys - Clinique, FL 2007 - Present

Clinique Consultant/Agent:

Provided the best skin & makeup expertise in the industry while achieving personal sales & counter goals

Create a positive experience, represent the highest standards in the industry, reach daily sales & service goals.

Follow and exercised Consultation standards while providing individual client needs & building new business.

Participates in planning and executing special events and promotions.

Builds a loyal clientele through follow-up contacts and creating/maintaining client relationships.

Attend monthly training meetings to enhance selling skills, budget and decision skills

Works with Counter/Business Manager to ensure merchandising and counter standards are met

Advises and teaches clients custom-fit skin care and makeup application.

Shares expert product knowledge and demonstrates custom-fit solutions.

Maintains an efficient, pristine, personal image, working environment, time management.

Orthopedic Rehabilitation Specialist - Secretary/Administrator/Receptionist, FL 2006-2007

Organization and administration of files, co-payments, Scheduling, Appointments and clerical duties

Achieve daily targets and objectives as set out by Manager

Maintain existing & good working relationships with external contacts to ensure maximum overall business

Prepare and/or process documents; review for accuracy & completeness; update information for consistency

Receives researches and responds to incoming questions or complaints; provides information, explains policy & procedures, and/or facilitates a resolution. Reviews, processes & verifies accounts and account balances.

Assist in coordination of office services such as, purchasing office supplies, maintain office equipment(computers, fax machine, printers, photocopy machine, telephone system)

Perform copying, mailing, filing, and typing duties as required, follow up on customers and their accounts

Answer incoming calls on multi-line phones, software & application support, internet research

Rotellis - Server/Assistant Manager - FL - 2004- 2006

Others: Alex Pizzeria, Marinos Pizzeria, & Las Margaritas 2002 - 2004

Assist Manager in daily inventory, scheduling, planning, and organizational responsibilities

Accountable for sales checks, credit card receipts and purchase quantity

High values in polite language conversation & keeps working environment neatly & clean

Consistently demonstrates a professional image and vision towards customers and working place.

Attend Customer service, makes professional suggestions and assist on decision for daily specials

Relevant Skills

Microsoft Word, Microsoft Outlook Express, Windows XP, Windows Vista, Excel, Administrative assistant, Telephone techniques, General keyboard, Excellent interpersonal/communication skills, High customer skills, Negotiation skills, Presentation skills, Decision-making, experience in sales, High customer service, High people skills.

Education: Florida College of Natural health - Certified Skin Care License # FB9728681 - 2007

Certification & Licenses: Certificate of Attendance for Secret of Graceful Aging

Languages: Very Fluent in English and Spanish (Verbal & Writing)

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