Customer Service Marketing
Resume:
Steven Alzate
Email: abo6cv@r.postjobfree.com
Address: **** ***** ***** **.
City: Las Vegas
State: NV
Zip: 89141
Country: USA
Phone: 702-***-****
Skill Level: Entry
Salary Range: 45
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
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Job History / Details:
S T E V E N A L Z A T E5102 Moose Falls Dr.Las Vegas, NV abo6cv@r.postjobfree.com
EDUCATION
2002 - 2009 Bachelors of Science in Marketing- December 2009 University of Nevada Las Vegas Deans List recipient RELEVANT COURSEWORK
Marketing ResearchConsumer Marketing
Conducted several SWOT and PEST analysis Experience with SPSS softwareServices MarketingAbility to execute GAP model and apply to any business model
EXPERIENCE
2009 - Present XS Nightclub at Encore Server Assistant/PromotionsHandpicked among many to be a member of one of the most exclusive clubs in the worldProvide five star, five diamond customer service to some of the world's elite on a daily basisUse promotional and marketing skills in creating business for XS and Tryst Nightclub 2008 - 2009 Simon Restaurant and Lounge at Palms
Expeditor/Server
Invited to return to staff as a member and trainer of the new opening teamTrained gourmet food runners to prepare for openingDeliver superior customer service in a fine dining environment
2006 - 2008 Quest Diagnostics
Preparatory Technician
Daily management of medical equipment and technological systemsFollowed strict guidelines to ensure safety and accuracy in patient testingWork closely with clients and staff to ensure accurate results and pleasant experienceExcelled in this experimental position which resulted in the position becoming a permanent
addition to staff
2005 - 2006 SW Steakhouse at Wynn Gourmet Food Runner
Deliver superior customer service in a AAA 4-diamond restaurant Was an integral part of an extremely successful opening team
2003 - 2005 Simon Restaurant at Hard Rock Hotel/Casino Gourmet Food Runner
Deliver superior customer service in a fine dining environmentPromoted from Busser to Food Runner
PROFESSIONAL MEMBERSHIPS
AMA ( American Marketing Association)Kappa Sigma Fraternity
LANGUAGE
Fluent in English and Spanish
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