Office Specialist

Shana's InformationLocation: Tappahannock, VATitle: Office SpecialistStatus: In need of a jobExperience: 3-6 yearsWilling to Relocate: NoWilling to Travel: No TravelCareer Level: Entry LevelWork Status: U.S. CitizenMember Since: 2011-07-14 Helpful Links

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412 Derby Lane* Apt B*

(H-) * (C-) ************@*****.*******.**** **********@***.***

Objective:

To establish a long-term career with a progressive company focused on putting people first, fulfilling customer promises that will utilize my strong people skills, and organizational abilities. The ideal position will offer diverse tasks and the opportunity to work with a team.

Highlights of Qualifications:

Technical Skills: Microsoft Office Suites including Word, Excel, and PowerPoint; Cahaba GBA, Palmetto

An independent and self-motivated professional who is able to grow positive relationships with colleagues at all organizational levels

Dedicated and focused; able to prioritize, complete multiple tasks and follow through to achieve goals

Highly organized and detail oriented with over 10 years of experience providing thorough and skillful administrative support to top level management

Energetic self-starter with strong communication skills; works well independently or on a team

Professional Work Experience:

Civista Medical Center, LaPlata MD 3/2009-10/ 2009

Cash Poster

Coordinated special projects and activities with Business Manager and Director

Collected and assembled information/data in preparing insurance claims

Provided a full-range of administrative support to Business Manager and Director

Maintained lasting relationships with administrators, clients and upper Management through good faith practices, integrity, honesty and sound judgment

Medi-Home Health and Hospice, Fredericksburg, VA 12/2007-7/ 2008

Regional Medical Billing Specialist

Serve as a coordinator for reviewing and processing claims for Medicare, Private and Self Pay Accounts

Conduct audit and review of claims for credentialing requirements and adherence to standard operating procedures.

Identify claim problems based on audit findings

Provides oral and written input to management regarding claim problems and trends; initiates resolution to these problems by recommending procedure and process changes.

Old Dominion Home Health, Richmond VA 12/2004-9/2007

Medical Billing Specialist

Handled basic customer service telephone inquiries from participants, insured health care providers and other staff members

Assisted and performed other related duties that may occasionally been assigned

Provided clerical and administrative support for CEO

Prepared routine correspondence; proof/edit letters and memos

Efficiently and accurately processed medical claims to ensure timely payments are generated

Examined claims to identify key elements and processing requirements based on diagnosis, provider, medical policy, contracts, and policies and procedures

Resolved over and under payments in accordance with standard policies and procedures

Movie Gallery, Bowling Green, VA 1/2004-6/2007

Assistant Manager

Created and developed store displays

Coordinated inventory of all movies and games

Assisted Manager with weekly work schedule

Provided assistance administrative support to District Manager

Holiday Inn, Ruther Glenn, VA 5/2002-3/2003

Front Desk Assistant/Housekeeper

Greeted guest at the front desk and ensured they were efficiently checked in and out

Manages payments received and complete welcome calls

Printed updated in-house, arrival, departure, and room status reports pending activity

Serviced guest rooms daily in accordance with hotel procedures

Stocked cart with room supplies, replace bed linens, and replenish guest room supplies

Fas Mart, Richmond, VA 10/2002-3/2003

Customer Service Clerk

Interacted with customers to provide information in response to inquiries about products and services

Handled and resolved customer complaints

Recorded details of inquiries, comments and complaints

GEICO, Fredericksburg, VA 9/2000-8/2001

General Clerk II

Handled a variety of special projects and communicated directly with high-level executives

Created and maintained a simple, highly workable file system

Composed and prepared routine correspondence along with assisting in editing reports

Education:

University of Phoenix, Phoenix, AZ, State; Associate of Arts in Early Education; June 2010-Present

Beta Tech Career Training School

Diploma: Medical Assistant, June 2004

Caroline High School; Milford, VA; 1997

High School Diploma: General Studies

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