Customer Service Manager

David Campbell

Email: *********@********.***

Address: ** * *** ***

City: Clarion

State: PA

Zip: 16214

Country: USA

Phone: 412-***-****

Skill Level: Management

Salary Range: 40

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

David L. Campbell

93 S 7th Avenue, Apartment B ~ Clarion, PA 16214 ~ 412-***-**** ~ *********@********.***

Qualifications Profile

Self-motivated and results-oriented individual with the ability to handle job functions associated with marketing and communications. Adept in performing within dynamically changing environments requiring focused decision-making. Excellent leadership talents related to team initiatives. Technical proficiency in MS Office and Mac OS X.

CORE COMPETENCIES

Marketing & Communications

Customer Service

Presentation Skills

Branding Event Management

Business Development

Research & Analysis

Client Retention Account Management

Administration

Cross-Functional Teams

Expert Communicator

Education

Master of Science in Mass Media Arts and Journalism (Currently Pursuing) aaa Clarion University (online)

Bachelor of Arts and Sciences in Communication (2012) aaa Clarion University; GPA: 3.5; Cum Laude

Lamp of Knowledge 3.0 Award, 2010, 2011, & 2012

Exceptional Achievement Award, 2010, 2011, & 2012

Student Service Award, 2011

Professional Background

CAMPUS HABITAT, INC. / CLARION CAMPUS HOUSING, Clarion, PA (2009 aaa Present)

General Manager (2011 aaa Present)

Provided direction to all marketing, operational, financial, and personnel matters for a property that houses 151 students. Recruited and coached the team in performing at optimal levels. Handled rent collection activities associated with $550,000 annually.

Conceptualized and designed marketing plans as well as advertising campaigns.

Enhanced community presence and managed public relations initiatives.

Community Assistant / Leasing Agent (2009 aaa 2011)

Played a key role in communicating with residents and cultivating enduring relationships. Assisted in managing administrative and clerical duties using sound business acumen.

Contributed to business development and retention activities.

Planned and executed events, which included coordinating logistics and catering services.

WASHINGTON COUNTY PURCHASING OFFICE, Washington, PA (2010)

Summer Intern

Offered a high level of support to the Supervisor in managing administrative and personnel matters. Contributed to training and mentoring the team. Performed mail distribution and logistics functions. Compiled bid packages in a timely manner.

Streamlined daily activities and enhanced productivity levels through process improvements.

Additional Experience: Tutor / Counselor aaa TRIO Upward Bound Academy, Clarion, PA (2011); Host aaa Red Robin Gourmet Burgers, Washington, PA (2006 aaa 2010)

Activities

Member aaa Society of Collegiate Journalist (2008 aaa 2010)

On-Air Personality (2008 aaa 2010) / Assistant Station Manager (2009 aaa 2010) / Assistant Program Director (2008 aaa 2009) aaa Clarion Universityaaas Student Radio Station, WCUC-FM (2008 aaa 2010)

Co-Host on C: 60 aaa Clarion University Student Television Station, WCUB-TV (2010 aaa 2011)

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