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High School Customer Service

Location:
Bryan, TX
Posted:
October 14, 2012

Contact this candidate

Resume:

Heather Hileman

Email: abo5ub@r.postjobfree.com

Address:

City: Bryan

State: TX

Zip: 77807

Country: USA

Phone: 254-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Committed and motivated with exceptional customer-relation and decision-making skills. Strong work ethic, professional demeanor and great initiative. Excellent communication and computer skills; ability to work independently or as part of a team to meet deadlines with a high level of adaptability. Hard-working, multi-tasking socially oriented with outstanding telephone and computer skills. Motivated and reliable office clerk with 6 years experience providing a variety of office support. Enthusiastic and well-organized, etc.

Educational Background:

High School Dipolma from Mexia High School, Mexia TX 1/2001 to 8/2004 (Recommended)

Job History / Details:

Professional Overview

Committed and motivated with exceptional customer-relation and decision-making skills. Strong work ethic, professional demeanor and great initiative.

Excellent communication and computer skills; ability to work independently or as part of a team to meet deadlines with a high level of adaptability.

Hard-working, multi-tasking socially oriented with outstanding telephone and computer skills.

Motivated and reliable office clerk with 6 years experience providing a variety of office support.

Enthusiastic and well-organized, etc.

Summary of Skills

Meets/exceeds goals

Self-starter

Typing 65 WPM

Attention to detail

Administrative operations

Staff motivation

Employee training and development

HIPAA compliance

Inventory systems

Patient scheduling

Problem resolution

Administrative support

Meet deadline

Microsoft Office skills

Spreadsheet development

QuickBooks

Filing and data archiving

Copying

Faxing Sending and Receiving

Microsoft Excel, Office, Outlook, Word, etc.

Work Experience

September 2012 to 10/13/2012 12:00:00 AM

Payless Shoe Source Bryan, Texas

CSR

This was my first job offer once I moved to Bryan from Mexia. I am and have been still looking for the right job for me to start a career at. I am dedicated while I am here, but I only took this position for income while having no job and moving an hour away from my home town.

October 2007 to May 2011

MSSLC Mexia, Texas

Client Records/ Office Assistant

Managed daily office operations and maintenance of equipment, maintaining accurate records for all business supplies. Managed medical supply inventory, insurance records, patient charts and company files using online tracking system. Organized charts regularly in accordance with hospital's policy and procedures. Posted patient test results in online database for physician and patient retrieval. Trained new employees on multiple different job duties of our day to day job proformances. Updated patient accounts and information on a daily basis. Created databases and spreadsheets to improve inventory management and reporting accuracy. Managed incoming and outgoing calls for busy office. Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development and much more.

January 1999 to July 2007

Mexia Pump Mexia, Texas

Office Manager

Managed daily office operations and maintenance of equipment, maintaining accurate records for the business to keep running smoothly. Negotiated pricing with vendors regarding wholesale billing and marketing procedures, decreasing monthly costs. Managed medical inventory, billing records and company files using online tracking system. Performed regular telephone contact with providers to discuss status of rebilling and reimbursement process to ensure account creditability. Prepared folders and maintained records of newly applied customer credit lines and loans for equiptment and warranty. Provided efficient customer service to customers. Successfully handled 50 to 70 bills per day. Verified and created claim numbers by communicating with various warranty companies. Created databases and spreadsheets to improve inventory management. Processed accounts receivable and accounts payable. Managed incoming and outgoing calls for busy office. Managed hundreds of accounts receivable and much more.

Education

2004 Mexia High School Mexia, Texas

High School Diploma Recommended



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