Customer Service Administrative Assistant

Marchell Rodel

Email: abo5qj@r.postjobfree.com

Address: *** - **** ** **

City: Wyoming

State: MI

Zip: 49509

Country: USA

Phone: 616-***-****

Skill Level: Experienced

Salary Range: 30

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Marchell Rodel

950-35th St. S.W., Wyoming, MI 49509

Home 616-***-****, abo5qj@r.postjobfree.com

CAREER PROFILE

A self -motivated administrative support professional that is personable, offers outstanding customer service,

clerical and computer software skills. Has experience in multi-tasking and handling confidential documents.

SUMMARY OF QUALIFICATIONS

Microsoft Office

Documenting/Recording Information

Service Oriented

Type 70+ WPM

Organizational Skills

Lotus Software

Attention to Detail

Exemplary Communication Skills

Experienced Receptionist

EXPERIENCE

Care-Provider, Grand Rapids, MI, December 2010 to Present

Acts as Power of Attorney, on behalf of elderly family member, in private and legal affairs.

Plans, shops for, and provides personal care for elderly family member.

Performs housekeeping duties.

Trained additional family members to provide bedside care.

Clerical Support Clerk, Pitney Bowes Management Services, Kentwood, MI, January 2002 to December 2010

Transmitted information or documents to customers, using computer, mail, or facsimile machine.

Collected, sorted, distributed, or prepared mail, messages, and courier deliveries.

Acted as backup Receptionist when needed-- answering phones, taking messages and paging personnel.

Organized paperwork per client's request for input into computer database for document coding.

Programmed information into database for easy research access by client.

Digitally scanned and reviewed documents for key words and client identified information.

Production Assistant, Leitz`s Tooling System, Grand Rapids, MI, September 1998 to July 2001

Created and maintained reports using Microsoft Office software.

Demonstrated necessary management skills to meet customer delivery dates.

Supported sales, engineering, and production, servicing and shipping departments.

Established relationships with various vendor facilities to expedite production.

Instrumental in resolving and troubleshooting any problems that may arise.

Administrative Assistant, H.H. Cutler Company, Grand Rapids, MI, June 1982 to June 1998

Created scheduling procedures.

Instrumental in implementing CAMP (Comprehensive Apparel Manufacturers

Package) software program.

Recognized as a "Valuable Asset" as a Production Coordinator, Scheduler and Support Personnel

assistant.

Reported weekly to upper management and Customer service on production progress at various U.S.

and foreign sewing contractors.

EDUCATION

Davenport College Career Center, Certificate, Executive Assistant Curriculum, Grand Rapids, MI, April 1986

Grand Rapids Community College, Certificate, Office Computer Skill Course, Grand Rapids, MI, June 1998

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