Post Job Free
Sign in

Manager Customer Service

Location:
St Paul, MN
Posted:
October 11, 2012

Contact this candidate

Resume:

Email address

abo5ny@r.postjobfree.com

First Name Middle Last Name Suffix Maiden Name

Phil A Beck

N/A

Work Phone & Ext Toll Free Phone Fax Phone Home Phone

651-***-**** 651-***-****

Cell Phone Pager Personal Web Site Address

651-***-****

Secondary E-mail

abo5ny@r.postjobfree.com

Address City, State

Zip

1230 Creekside Crossing Stillwater MN 55082

Month/Year Hired Month/Year Left Total Years with Company

Sep 1984 Jul 1986 2

Office Division Title

Minneapolis Audit Staff

Country Other Employment Details

(Previous positions, duties, or fun info)

United States

Company Name Position

Bridge Management Consulting Partner

Company Web Site

http://

Company Size (employees) Est. Company Revenue Industry

1-10 Consulting

Do you hold any professional certifications?

(Separate with commas)

CPA (license currently inactive)

Other Current Employment Details

(Description of Position)

Birthday Marital Status Spouse's Name Anniversary

Feb 1 Married Cindy 10/12

Children's Names & Ages

Kelsey-19; Marissa-16, Jaclyn-14

c Copyright Andersen Alumni Association 2012. All Rights Reserved.

Phil_Beck_Resume 080109c.doc

PHILIP A. BECK

CPA (license is inactive) Telephone: 651-***-****

1230 Creekside Crossing Email: abo5ny@r.postjobfree.com

Stillwater, MN 55082

Professional Experience Summary

Professional experience includes a broad base of business management and consulting in

finance, operations and information technology in large, mid market and small

entrepreneurial companies in several industries including medical device, electronics,

injection molding, extrusion, automation equipment manufacturing

Finance and Operations includes:

Successfully executed three business turn arounds, restoring each to profitability and

positive cash flow

Executed on multiple mergers/acquisitions and integrations including raising capital in

private equity market

Conducted multiple business assessments resulting in the realignment of company

initiatives and resources to maximize profit improvement

Assisted and led both large and small organizations through strategic planning and

budgeting processes and then actively managed operating units to plan

Implemented lean mfg and 6 sigma quality initiatives to identify and eliminate non value

added costs and improve profit, quality and delivery performance

Implemented quality systems (ISO) to comply with FDA and other regulatory agency

requirements

Information Technology includes:

Both as a consultant and manager led several large and small organizations through

projects to define their IT strategy, select software, negotiate contracts and implement

large and mid tier packaged software including Oracle, BaaN, IFS ERP and Vantive CRM

packages in single and multi-site environments

Managed IT operations with packaged software, custom development, outsource applications

and distributed data center operations. Environments managed include Oracle, MAPICS, IQMS,

Job Scope, ADP and custom developed applications. In addition managed all key software

suppliers, outsourced service providers and consulting relationships

Led clients through multiple information system assessments and optimization projects

Assisted clients and managed strategic IT infrastructure and outsourcing initiatives

Implemented IT Compliance with Sarbanes Oxley

Experience:

Bridge ConsultingAugust 2009 to present

Bridge is a management consulting practice focused on financial, operations and

information technology consulting.

Tactx Medical (formally CardioTech International) November 2006 to July 2009

(a $40 million medical device manufacturer)

Hired by CardioTech to redefine the business strategy, rationalize the business

operations and turn around and market the Minnesota operation. Successfully completed a

transaction and integration in June 2009.

Position:

Vice President & General Manager of Minnesota Operation

Defined and successfully executed a strategy to focus on the core medical polymer

technology resulting in a sale of the California and Minnesota operations

Defined and executed a turn around strategy to return the business to profitability

(attaining a 22% EBITDA after several consecutive losing years)

Implemented a direct sales and marketing plan resulting in the addition of 14 new

accounts and revenue growth of 100% in 2.5 years

Implemented quality and lean mfg initiatives that resulted in restoring creditability

with customers. On time delivery improved from less than 50% to over 90% with less than

.1% returns

Negotiated long term supply agreements with all key customers resulting in price

increases and long term predictable production volumes (enabled by the restoration of

credibility previously noted)

Successfully integrated the Minnesota operation into the new parent including relocating

the business to a new facility, implementation of new business systems and the ISO 13485

quality system

Midwest Plastic Components ($26 million precision injection molder) March 2005 to

November 2006

In 2004/05 the private equity ownership brought in a new management (CEO & CFO) to

execute on a business turn around, restore the valuation and market the business.

Position:

Chief Financial Officer & Vice President of Medical Operations

Defined and successfully executed a turn around strategy to bring the company back to

profitability (a $2 million turn around) and grow the business from $20 million in 2004 to

$26 million in 2006.

Turned around cash position from $2 million net reduction of cash in 2004 to a $3 million

net increase in cash in 2005 (which was used to pay off the credit line)

Prepared and marketed the company for sale by the private equity group

Structured and raised capital for management buyout (transaction did not close due to

seller pulling it from the market)

Increased the valuation of the business by 300% from 2005 to 2006

Strategically re-aligned the business by moving it away from low margin automotive

markets to higher margin medical device and defense markets

Increased the new development program wins by 100%

Improved customer service by improving the company s overall on-time delivery from 78% to

95+%

Led the company s transformation to a lean manufacturing and six sigma company

Overhauled the medical operations to improve customer service (improved on time delivery

from less than 50% to 98%), improve quality and productivity (a 33% productivity

improvement was realized) and reduced costs (gross margin improved to 63%)

Re-organized the overhead and administration functions resulting in cost reductions of

$300,000

Re-negotiated supplier and bank terms to improve cash flow and reduce costs

Managed bank, audit, tax and legal counsel relationships and BOD and investor reporting

Accellent (formerly MedSource Technologies & UTI Corporation) November 2000 to March 2005

(a $400 million contract developer and manufacturer of medical devices with 25 domestic &

int l sites)

Positions: Vice President of Information Technology

Corporate Controller

Director of Supply Chain Integration

Responsible for planning and executing the integration of two $200 million multisite

manufacturing companies (MedSource and UTI Corp) as a member of the business integration

team. Directly accountable for the integration of Accellent s information technology

infrastructure and financial operations

Established the program office to manage the integration of information systems including

email, the WAN, Oracle ERP, payroll systems, and financial reporting and executive

information systems. In addition established a corporate IT function with standardized

policies, procedures and internal controls compliant with Sarbanes Oxley

Responsible for the development and roll out of a new web site as a member of the re-

branding team

Consolidated MedSource corporate offices and functions resulting in a reduction in

operating costs by $11 million annually

Managed MedSource IT operations including defining the overall IT strategy which led the

establishment of a corporate IT function resulting in:

Integration/consolidation of 17 separate IT organizations into one corporate function

resulting in a net savings of $1.5 million annually

Establishment of key IT policies including disaster recovery, change control, security,

standardization of hardware and spending controls compliant with Sarbanes Oxley and ISO

13485

Environment included multiple ERP systems, CRM, 6-CAD/CAM systems, PDM, Project Mgmt,

ADP, MS-Exchange, network file sharing, custom developed software and multiple legacy

accounting packages

As project manager led business through a program to define its supply chain strategy and

select systems to support the strategy, negotiate the software and consulting contracts

and manage the implementations

Implemented Oracle ERP across 13 locations in a phased implementation. Project was on

time and on budget (approximately a $9 million budget).

Implemented an outsourcing model for data center operations

Implemented the Oracle development and support center

As corporate controller led a staff of 35 professional and administrative staff located

in 12 manufacturing sites to deliver all external & internal reporting, public SEC & tax

filings, preparation of quarterly press releases, budget preparation and monthly financial

forecasting and financial reporting

Managed the monthly operating results of all operating units to achieve the plan

resulting in the business meeting street expectations and a 75% increase in the business

valuation

Executed on the sale of MedSource (a $270 million transaction)

Grant Thornton, LLPJanuary 1997 to November 2000

$1.5 billion accounting and management consulting firm

Positions: Consulting Senior Manager & Consulting Manager

Marketed and sold all of Grant Thornton s consulting services including, Info Tech and

Supply Chain Strategy, System Selection and ERP systems implementation including SAP,

Oracle, Baan, JDE and other mid market systems and supply chain mgmt software resulting

in:

1999 finished as a top revenue producer in Minneapolis with $2 million in new business

Managed multiple supply chain strategy, business process reengineering, software

selection and implementation (ERP or other specialized software) projects. Examples

include:

Digi International - $10 million ERP & CRM implementation with a project team of 50

business analysts, technical resources and key users. The scope included multiple domestic

and international sites

Intek Plastics $3 million selection and implementation of the IFS ERP system

Led multiple strategy, selection and optimization projects for clients from $30 million

to $2 billion in sales

Crown-Simplimatic Engineering CompanyJuly 1989 to January 1997

$250 million division of Crown, Cork and Seal, a manufacturer of material handling

automation equipment

Positions: Operations Manager, Controller & Materials Manager

Managed the business through a 300% sales growth and improved profits from a net

operating loss to 10+%

Evaluated and transitioned 3 acquired businesses into Simplimatic

Implemented lean manufacturing practices in the following areas:

Implemented a production planning system resulting in labor cost reductions of 50% and a

250% increase in overall productivity and a reduction in throughput from 10 to 6 weeks

Negotiated and implemented vendor owned inventory, kanban methods and single sourcing

contracts resulting in improved inventory turns from 2 to 12 turns per year, a 4.5%

reduction in material costs and reduced raw material lead times from 4-6 weeks to 1-3 days

Led project team to implement two MRP systems (MAPICS and Jobscope), developed and

implemented a project management system

Led the organization through the implementation of ISO 9001

Price Waterhouse Manufacturing ConsultantOct 1988 - July 1989

ADC Telecommunications Total Quality Project Lead, Internal AuditorJuly 1986 to Sept

1988

Arthur Andersen and CompanyIn-charge AuditorSept 1984 to July 1986

Education & Certification:

BS - Business and Accounting Mankato State University Graduated August 1984

Certified Public Accountant (license is currently inactive)

Outside Interest and Activities

Hiking, biking, golf, boating, skiing, kids sports, football, hiking, woodworking and

church activities

Phil Beck Resume Page of



Contact this candidate