Customer Service Sales
Resume:
Johana Sanchez
San Jose, Ca 95111
**********@*****.***
OBJECTIVE: Highly motivated Master's student seeks to pursue a challenging
position within your company. I am thoroughly familiar with a variety of
professional environments from corporate to non-profit companies.
Experienced and comfortable with client contact of all ages.
EDUCATION:
Everest College: Certified Medical Assistant 2003-
2004
Heald College: A.S. Business Software 1999-2002
Kaplan University: B.S Human Service professional
2009-2011
Kaplan University: Masters Applied Behavioral Analysis 2012-
Present
SKILLS:
MS-Word, Excel, Access, PowerPoint 2002
Microsoft outlook
Bilingual in Spanish and English
Extensive Customer Service
Typing Skills (40 wpm)
CLINICAL SKILLS:
CPR - EKG
Injections- Venipuncture (1 syringe)
Wound cleaning
EXPERIENCE:
FACTR non-profit agency 10/12 -
present
Downtown College prep (internship)
Perform intake, mental assessments and implement short- long term goals
with clients and perform other tasks that assists students with better
choice decisions and support, listen to daily life issues that interferes
with daily life expectations. Motivate to make their school experience a
success and understand that certain behaviors are not necessary. Deal with
depression, anxiety, defiant behavior, peer choices.
Osh Kosh B'Gosh 12/06 -12-07
Supervisor
Supervise sales associates, sales lead, greet customers, answer phones,
open and close store, make deposits, keep track of money lo, motivate sales
associate to make quota sales, and extensive customer service.
X-Lam Technologies
Administrative Assistant 02/98 -
06/01
Support the president and staff, travel arrangements, set-up
teleconferences, meetings, order forms, purchase office supplies, phones,
set-up video conference rooms, maintain peripherals, fax, copying, FedEx
and receive mail.
National Semiconductor
Administrative position (contract)
10/97 - 01/98
Support Technical Recruiter, identify who is coming to see who, extensive
screening of phone calls, excessive cold calling, learn the aspect of
recruiting, reference check, managed multiple projects simultaneously,
attend job fairs.
Reference upon request
Contact this candidate