Manager Customer Service
Resume:
Gerald Anderson
Greenbrier, TN. 37073
Summary: Seeking to obtain a challenging position where my talents,
energies and experience will
make a dynamic impact.
Experience:
2011 - PRESENT Unarco Material Handling Inc.
Paint Line Supervisor
. Responsible for training and evaluations of new associates
. Work with all department heads to ensure timely shipments and
integrity of product
. Keep accurate data on paint usage and downtimes to suggest and
implement improvements in department
2009 - 2011 Tennessee Stampings Portland, TN
Press Associate
. Verify schedule to ensure production runs on shopedge software.
. Operate 500 ton press coil fed progressive dies ensuring quality
checks with various gauging and measuring instruments, documenting on
a timely basis and capturing any defective product from reaching
customers or causing high scrap losses.
. Complete changeovers in timely efficient manner including first offs/
last offs.
. Associate Involvement team leader
2008 to 2009 Shipper's Transport Nashville, TN
Fleet Manager
. Verified daily loads for trucks and planned loads based on
availability.
. Provided night Customer Service i.e. tracking loads, taking orders,
breakdowns and accident reports.
. Recommended personnel actions such as hiring's and promotions.
. Requisitioned breakdown repairs, advised customer of status on
shipments in adverse conditions.
. Trained and managed 30 to 90 drivers.
. Improved on time service.
. Enforced safety regulations per DOT and company policies.
2005 to 2008 Salga Plastics Gallatin, TN
Production Supervisor / Shipping Manager
. Guided Successful launch to new customer ( Hanil E Wa ) supplier to
Hyundai Motor Corporation.
. Set up work instructions for all new and existing processes to TS
standards.
. Liaison with customers to schedule production of parts and inventory
control.
. Assisted with ordering components from vendors.
. Set up Kan Ban in warehouse and reduced tool changes by 30%.
. Reduced waste haul off by 60% through recycling efforts and
training of associates for a cost savings and environmental
impact
. Interviewed, selected, and trained employees.
2002 to 2004 Collins and Aikman Plastics Nashville,TN
Molding Coordinator/ Shipping Manager
. Increased operating efficiency in plant by 30%.
. Started 5s, kan ban, and lean principals.
. Improved inventory discrepancies by 90% by organizing plant layout.
. Improved work morale.
. Setup tool crib to keep level inventories of supplies.
. Overseen, coordinated, and performed activities associated with
shipping, receiving, distribution, and transportation.
1998 to 2002 Aladdin Industries
Nashville,TN
Shift Supervisor
. Planned, prepared, and revised work schedules and duty assignments
according to color changes and customer needs.
. Reduced setup times 60% in press area.
. Reduced spending over 70% in departmental supplies of
fifty thousand a year budget through training and pinpointing
problems.
. Facilitated setup of SOP'S in department.
. Covered all departments in absence of supervisors.
. Leader of Safety Team in department.
. Assisted in developing FMLA procedures plant wide.
. Balanced workforce in a round the clock atmosphere.
1982 to 1998 Globe Business Furniture
Press Supervisor
. Increased production levels in auto press area 100% percent.
. Member of safety committee, started several programs including
lockout tagout program.
. Trained all die setters and helped ppap incoming dies to ensure
efficient utilization of press area in high output environment.
. Department won housekeeping award
Education:
Hendersonville High School Hendersonville High School
Attended management and computer training classes
References: Available upon request
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