Customer Service Operator

# ** ***** ****** *******, ****: - 868-***-****

Mausica Road, Mobile: - 868-***-****

D'Abadie,

Trinidad and Tobago.

Paul Affonso

Objective: The opportunity to work in a dynamic organization where

there is career growth and professional development.

Marital Status: Married

Age: 35 years

Nationality: Trinidadian

Sex: Male

Work Experience:

Dec. 2008 - Present PCS Nitrogen Trinidad Ltd.

Pt. Lisas Industrial

Estate, Pt. Lisas, Couva.

. Facilitator for the Behavioral

Accident Prevention Process (CYBER)

o Conducting Training

o Analyze incident and Accident

reports

o Conduct Risk assessment and

develop Action planning

o Chair both the CYBER Steering

and Communications Team

meetings

o Generate reports and conduct

presentations for all levels

o Supervise data entry personnel

for both the CYBER Process

(BST) and Key Procedure Audits

(KPA)

o Conduct Organizational Culture

Diagnostic Instrument (OCDI) on

site

o Assist SHE Superintendent

o Hazard Investigating

. Emergency Medical Technician (EMT-B)

July 2003 - Dec. 2008 PCS Nitrogen Trinidad Ltd.

Pt. Lisas Industrial

Estate, Pt. Lisas, Couva.

. DCS Operations

. Process Plant Operator Technician

Tech 2 Part 2

o Reforming

o Purification

o Compressor

o Boiler and Cooling

. BAPP Observation Training

. Basic Firefighting Training and First Aid.

Dec. 2001 - June 2003 Angostura Ltd.

Eastern Main Road, Laventille.

. Process Plant Operator

. Molasses Clarification Operator

. Fermentation Operator

. Boiler Room Operator

Nov. 2001 - Dec. 2001 Carib Brewery Ltd. Brewery Dept.

Eastern Main Rd., Champs Fleurs.

. Brewery Operator Assistant.

Jan. 2001 - April 2001 Carib Glassworks Ltd.

Eastern Main Rd., Champs

Fleurs.

. Training - Furnace Operator and

Physical Lab Technician.

Nov. 1997 - Nov. 2001 William H. Scott Ltd.

Independence Sq. Port-of-Spain.

Sales and Service Representative.

. Customer Service Representative

. Service Manager

. Clerical Duties

. Repairs and service to the

following: power tools, vacuums,

water pumps, small engines (two

and four stroke) and woodwork

machinery, welding of band-saw

blades.

Oct. 1997 - Nov. 1997 Caribbean Bottlers (Trinidad and Tobago) Ltd.

Churchill Roosevelt Hwy.,

Tunapuna

. Syrup Room and Package line Attendant

Education:

Jan. 2012 - May 2012 Emergency Training Institute of Trinidad and

Tobago (ETITT)

Caroni Savannah Road,

Chaguanas

. Emergency Medical Technician (EMT-B)

April 2009 Behavioural Science Technology (BST)

Ojai, California, United

States of America

. Facilitator's Skills Workshop

(Beginners)

Sept. 2007 - Present Cipriani College of Labour and Co-

Operative Studies

Churchill Roosevelt Hwy., Valsayn, St.

Joseph

. Bsc. Occupational Safety,

Health &Environment

Sept. 2005 - June 2006 Cipriani College of Labour and Co-

Operative Studies

Churchill Roosevelt Hwy., Valsayn, St. Joseph

. Occupational Safety and Health

(Diploma)

Oct. 2002 - Nov. 2002 Metal Industries Company Ltd. (NDSP)

Macoya Industrial Estate, Macoya

. General Industrial Maintenance

(Certificate)

March 2002 AlphaTech. Corp. Ltd.

Chaguanas.

. Training in D.C.S Systems (Process

Suite Vision Operation)

(Certificate)

Sept. 2001 - June 2002 Cipriani College of Labour and Co-

Operative Studies

Churchill Roosevelt Hwy., Valsayn, St.

Joseph

. Occupational Safety and Health

(Certificate)

June 2001 - July 2001 Metal Industrial Company Ltd. (NDSP)

Macoya Industrial Estate, Macoya

. Electrical and Control Systems

Industrial Maintenance

(Certificate)

Sept. 2000 - June 2001 John S Donaldson Technical Institute

Port-of-Spain

. Process Plant Operation (Diploma)

June 2000 Trinidad and Tobago Red Cross Society

Port-of-Spain

. First Aid and C.P.R.

May 2000 National Energy Skills Centre

. Computer Literacy (Basic Course)

o Microsoft Word

o Microsoft Excel

o Microsoft Windows 98

o Microsoft Access

April 2000 - May 2000 John S Donaldson Technical Institute.

Port-of-Spain.

. Small Engine Repairs (Certificate)

Sept. 1993 - July 1996 St. Joseph's College

St. Joseph.

C.X.C - O'Level

. English Grade 2

. Mathematics Grade 1

. Biology Grade 2

. History Grade 2

. Social Studies Grade 2

. Geography Grade 2

Hobbies:

Sports, landscaping, out-door activities (fishing and hunting), playing

poker, listening to music and meeting people.

References:

. Mr. David Nancoo

Quality Control Specialist

PCS Nitrogen Trinidad

Tel: - 636-2205 Ext. 399

. Ms. Ria McLeod

Senior Chemical Engineer

PCS Nitrogen Trinidad

Tel:- 636-2205 Ext. 388

. Dr. Ingrid Poon King

Principal Medical and Health Officer

San Fernando City Corporation

Tel:- 684-7017

Contact this candidate