Marc Patterson
**** ********* ** *******, ** ****1 256-***-**** abo545@r.postjobfree.com
Summary: Results oriented team player who strives to motivate others through words and actions. Eager
learner with a strong work ethic and minimal supervision required. Detail oriented and safety
conscious.
Professional Experience:
AECOM (AC FIRST) Bagram AFB, Afghanistan Jan 2010 Present
QUALITY MANAGEMENT SUPERVISOR III / QUALITY MANAGEMENT ACTING DIRECTOR Feb 2011
June 2011
Implemented and adhered to the ISO 9001 2008 QMS within area of responsibility.
Directly managed 57 employees
Responsible for Interviewing, Scoring and Hiring for the Quality Management Department
Planned Quality Management 2012 budget including Manning and ODCs for Afghanistan North / East
Region.
Developed, implemented, and maintained a program of continuous improvement and quality-related
training for respective departments and Downrange FOBs .
Worked to insure all department s compliance with USG Program Work Statement (PWS) with AC
FIRST.
Worked to ensure compliance of AC FIRST CDRL requirements.
AC FIRST Point of contact for DCMA, Afghanistan North/East Region.
Developed and maintained Quality Advocate programs, supporting the involvement of the USG and
employees involved in quality programs.
Defined procedures to be followed for each respective key process.
Assisted in development of documentation such as Program Operating Procedures (POPs), Standard
Operating Procedures (SOPs) and Work Instructions (WIs) for their respective areas.
Documented and maintained records of the accomplishment of quality-related events.
Planned, coordinated and conducted audits as scheduled or directed in accordance with directives.
Verified implementation of proposed External and Internal Corrective Actions for noted non-
conformances.
Served as a Lead and Assistant Auditor for audits of Directorates/Departments or Branches within AGS
AECOM and AC FIRST.
Planned, coordinated and conducted Training pertaining to ISO 9001 2008 Quality Management System
Assisted Quality Systems Analyst in maintaining Customer Feedback Program.
Instructor - English as a Second Language classes for Foreign National employees.
Responsible for New Hire Orientation Training
Functioned as Act For TMDE Coordinator
AE COM Camp Taji, Iraq Apr 2009 Oct 2009
NONDESTRUCTIVE TESTING INSTRUCTOR & EQUIPMENT COORDINATOR
Functioned as Non Destructive Testing Trainer Instructor for a startup through transition operations
of a US Army/ Iraqi joint task force TAJI NATIONAL MAINTENANCE DEPOT producing Program Operating
Procedures, Standard Operating Procedures, Classroom, and Work-related Instruction Manuals
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Marc Patterson
1206 Pennylane SE Decatur, AL 35601 256-***-**** abo545@r.postjobfree.com
Provided complete On-The-Job Training plans, Assessment Employee Records, and Employee Training
Records traceable to be utilized by the Iraqi military reconstruction project.
Delivered and Setup a Fluorescent Penetrant, Magnetic Particle, and Crack Detector Workstations
Created specifications for testing and inspection of Small Arms, Generators, Russian T72 Tanks (Hull/
Turret), Russian BMP Hull/Turret), and M1114 HMMWV inspections.
BASF Huntsville, AL 2007-2009
Engineering Specification Test Team
Performed analytical and chemical analysis on raw materials through finished products to ensure
compliance with in-house and customer requirements. Maintained and troubleshot instrumentation.
Developed reference materials, performed analysis, created reports and released data. Operated the
Horiba Exhaust Simulator to ensure catalysts met or exceeded customer specifications.
Trained and cross-trained employees on proper procedures, test functions, safety and lab equipment.
Maintained regular communication with all lines of management to ensure quality parts were being
produced and shipped.
Operated laboratory equipment and instruments such as centrifuge, agitators, rheometer, chemical
balance scales,spectrometer, colorimeter, spectrometers,and other equipment
Quality Control Inspector
Conducted visual, destructive and non-destructive testing for automotive catalyst prior to release.
Inspected and measured quality parameters via approved measurement techniques, including CMM,
Calipers and Pressure drop. Provided written communications for engineering on findings. Input data
into LIMS systems for release and close out of parts prior to shipment.
Interpreted drawings, procedures and specifications.
Created and maintained files for inspection reports and non-conforming material reports.
Created factor from reference value for the catalyst being tested to ensure accuracy.
Selected to serve on the Behavioral Based Safety Committee.
Automatic Screw Machine Parts Decatur, AL 2006-2007
Non-Destructive Test Technician, Aerospace division
Performed inspection of aerospace fasteners for cracks or stress using florescent penetrant and
MAGNETIC PARTICLE testing. Provided written reports to Quality Manager and next line production.
Certified fasteners as defect-free prior to shipment.
Florescent Penetrant Level II
Magnetic Particle Testing Level II
Selected to serve on Safety Committee
Wolverine Tube, Inc. Decatur, AL 1993-2006
Senior Laboratory Technician
Performed numerous laboratory tests and provided in-process inspection service on manufacturing
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Marc Patterson
1206 Pennylane SE Decatur, AL 35601 256-***-**** abo545@r.postjobfree.com
operations making pass-fail decisions. Performed chemical analysis, purchased and produced, using
optical emissions spectrometry. Evaluated grain structure of metals by grinding, etching and mounting
of samples.
Quality Auditor
Inspected pin and dye tools providing test results and support to metallurgical engineers and
members of management team. Conducted experiments and maintained traceable records. Performed
dye-penetrate and ultrasonic testing.
Trained new personnel on testing procures
NDET (Eddy Current) Technician Level II
Served as ISO 9001 2001 Internal Auditor
Machine Operator
Operated copper toiling machine in the manufacturing and fabrication of technical tube products.
Trained new personnel on operation of machinery, micrometers, caliper and dial indicator readings.
Served on various Quality Improvement Teams.
Served as Shift Chair for the United Way Campaign.
Education and Training
Calhoun Community College Decatur, AL
Completed AC First Supervisor/Lead Training
Completed AC First Kaizen Training
Completed two years college course work
Emergency Medical Technician, EMT 1 Certification
ISO 9001:2008 Auditor Training Certification
Decatur High School Decatur, AL Graduate
OSHA Industrial Training and SAP Software Certification
Epicor Software Training
Proficient with computer hardware, software and networking
LabVantage Sapphire LIMS, Microsoft Excel, Word, Power-point, and Visio
Volunteer / Civic Work
Received Certificates of Appreciation while in Afghanistan from 3rd Battalion 401st Field Support
Brigade, Korean Hospital, 404th Civilian Affairs Battalion for providing live musical entertainment
Bagram Blues Band
Received AC FIRST Certificate of Appreciation as Instructor - English as a Second Language classes
for Foreign National employees.
Mentor to Teens
Convalescent Center Volunteer working with the elderly and shut-ins
Meals on Wheels Volunteer
Decatur Hospice Volunteer
United Way Volunteer
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Marc Patterson
1206 Pennylane SE Decatur, AL 35601 256-***-**** abo545@r.postjobfree.com
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