Customer Service Real Estate
Resume:
Open to discuss (Myrtel Beach Area)
see below
Looking to relocate to Myrtel beach area. Years of management and exceptional customer service skills. Licsensed Real Estate Broker. Partial resume below. Any position offered must have employee benefits. I will consider work in any field. References and complete resume supplied upon request.
John W. Dunn
329 Pittsfield Road Apt 403
Lenox, MA 01240
Cell-860-***-****
Employment History:
October 2010 to present: Employed as Manager for independent retirement community for seniors 55 and older.
Responsibilities:
Hiring, supervising,staff schedules, maintenance,event coordination and implementation,marketing, collections and rent adjustments, accounting, contract signing, as well as administrative and managerial tasks. Review and adherence to budget for all departments and vendor contract procurement
Responding to a wide variety of care issues within our community of over 100 residents.
Providing exceptional customer service by responding quickly to resolve any resident issues.
High priority given to resident retention and resident relations so are residents are happy and satisfied.
Planning and execution of all community and marketing events.
Building relationships within our town for long lasting referral sources.
Personal Skills:
Exceptional people skills and problem resolution abilities
Strong team player
Exceptional customer service skills
Good working knowledge with computers and various programs and sofware
Good eye for detail
Good organizational skills and the ability to multi-task
September 1985 to October 2010: Broker/Owner of Realty First a multi office real estate firm.
Responsibilitiues:
All aspects of hiring, training, contract review, customer service, payroll, advertising, marketing, accounting for all AP and AR, and all administrative duties.
Training all new agents and mentoring experienced agents
Establishing great working relationships with mortgage lenders, banks, credit unions, builders, and investors
Training everyone on contract issues and industry accepted ethical procedures and practices
Serving in many positions on the local, state and national Association of Realtors including:
Board President, Treasurer, Professional Standards Chairman, state VP for Legal and Ethics, MLS Chairman for regional MLS system, Board of Directers local and state for over 17 years, and many other positions extending over my career.
July 2007 to 2009: Owner/Partner Jakes Steak and Seafood
Responsible for front of house and customer service and satisfaction
helped in bar area when needed
responsible for waitstaff check's corrections nightly deposits and shift personel
John W. Dunn ABR,GRI,PSCS
Broker/Owner
New England Real Estate,LLC
Manager of Devinshire Estates
329 Pittsfield Road Apt 403
Lenox,MA 01240
Office:413-***-****
Fax: 413-***-****
Email: *****@*******.***
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