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Customer Service Administrative Assistant

Location:
Washington, DC
Posted:
October 15, 2012

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Resume:

CarilynA..Jemison

**** ******** ******, *.*.

Apartment #4

Washington, DC. 20020

H: 202-***-****

C: 202-***-****

abo500@r.postjobfree.com

Posted: 2/29/2012

Statistical Information:

US-Authorized to work in the US

Preferred:

Full-Time

Salary: Negotiable

Wont Relocate

Location:

DC

Experience: 20 Years

Status: Employee

Available: 03/01/12

Desired Occupation: Administrative Assistant

OBJECTIVE:

To obtain a position that will utilize my skills in a position as an administrative

assistant or receptionist.

EDUCATION:

University of Phoenix

Bachelor s Degree in Business Administration

SKILLS:

Over 20 years of administrative experience.

Administrative duties include maintaining company calendar, scheduling appointments and

setting up conferences, managing a filing system, creating presentations for meetings and

answering incoming calls.

Proficient in Microsoft Office.PROFESSIONAL EXPERIENCE:

Wells Fargo Multifamily Capital/AerotekAdministrative AssistantOctober/2011Present

Work closely with internal and external customers to meet their service needs.

Provide support to the business line staff in the areas of reporting, customer/business

documentation, sales and service goals.

Compile information and prepare moderately complex presentations and slideshows using

appropriate software.

Balance Routine general ledger lines and/or expense accounts.

Assist with personnel/payroll processing and record keeping.

May monitor and assist with forecasting monthly budget.

Answer questions regarding business unit policies and procedures.

Order on-line office supplies

Answer telephones by assisting, screening and/or selectively referring callers to the

designated staff member.

Interact with various vendors.

Schedule on-line pick up/delivery of confidential material.

Prepare reservations for meetings and special events.

Communicate with interoffice staff via e-mail for various information and requests.

The Home DepotCashierJune/2006August/2011

Extended critical customer service to customers by providing fast, friendly, accurate

and safe service.

Monitored and maintained Self Checkout area and/or processed return transactions, as

assigned.

Proactively sought product/project knowledge to provide customers with information and

identify selling opportunities.

Performed daily cashier transactions.

Followed all policies, procedures and safety standards to ensure a safe shopping

environment.

Helping Children Grow, Inc.

SecretaryMay/1993April2010

Provided general secretarial services by performing a variety of administrative and

clerical duties that were necessary to run and maintain the organization s efficiency.

Assisted the accounting department by checking administrative check requests for

accuracy, prepared purchase requisitions for ordering office supplies and also maintained

inventory and performed quarterly inspections.

Interacted with vendors and contractors of various companies.

Assisted in the recruitment and screening of potential employees for various positions

within the agency, and answered telephones.

National Association of Home BuildersSenior SecretaryFebruary/1989July/1990

Prepared purchase requisitions, travel and expenditure vouchers.

Arranged hotel, car rental and travel reservations.

Maintained files and posted documents and reports.

Typed from draft a variety of materials including general correspondence.

Proofread copies and organized formats for reports.

Composed and typed responses to routine requests and inquiries.

Answered telephones.

Communicated verbally with in-house staff.

Handled daily and quarterly mailings to committee members and advisors.

Smithsonian Institution/Staff Builders

Museum Protection OfficerJune/1981- August/1989

Served in a variety of mobile and fixed posts that were crucial to the protection of

Smithsonian Institution property, staff, and visitors, where threats and vulnerability to

exhibits were high; where exhibits contained high value; and/or in areas that contained

sensitive assets or artifacts.

Assisted in the safety and security of the Smithsonian staff and visitors and protected

the Smithsonian treasures, property and grounds, maintained accurate logs.

Provided customer service to museum visitors.

Provided information and gave directions when asked.

Patrolled assigned areas to check locks, alarms, doors, exhibit cases and other

barriers, assisted in the evacuation of public and staff during emergencies, and performed

other security-related duties as assigned.

Federal National Mortgage AssociationAccounting TechnicianJune/1988February/1989

Processed, analyzed, and input database changes with supervisory support for loan

modifications and requests received monthly.

Completed and accurately processed routine adjustment requests that were generated and

submitted as a result of the monthly LASER edit/update process.

Communicated with supervisors/representatives concerning LASER activities and the

effect on lender reports.

Performed activities specific to the area assigned.

Government National Mortgage AssociationSenior Clerk TypistJanuary/1986June/1988

Reconciled and reviewed information from lender-prepared monthly accounting reports.

Typed reports, memoranda, letters, statistical data and other correspondence for the

team.

Recorded select information from incoming accounting reports on a monthly basis.

Established, controlled and maintained various files.

Provided auxiliary secretarial support.

Coordinated typing assignments and also handled additional duties as assigned.



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