Evelyn Torres

Email: abo4wg@r.postjobfree.com

Address:

City: Mountain View

State: CA

Zip: 94043

Country: USA

Phone: 650-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Enthusiastic individual with a background in retail, sales and customer service. Whom possesses a strong work ethic and great leadership skills. As a property manager that can utilize my experience, skills and common sense to maintain a great working relationship between property owner and residents.

Educational Background:

High School Dipolma from Medina County Joint Vocation Center, Medina OH 1/2001 to 6/1981 (Animal care and husbandry)

Job History / Details:

Career Focus

Enthusiastic individual with a background in retail, sales and customer service. Whom possesses a strong work ethic and great leadership skills.

As a property manager that can utilize my experience, skills and common sense to maintain a great working relationship between property owner and residents.

Summary of Skills

Internet marketing

Quality assurance

Client acquisition

Negotiation skills

Common sense

Fair housing laws

Preventive maintenance

Accomplishments

Working at Safeway in a short amount of time I have started as a courtesy clerk and received promotion to GM Clerk and also afternoon /evening supervisor of the department.

This was accomplished by great customer service, hard work and being dependable.

As a property manager for a 72 unit sized complex :

Had 1 unlawful detainer in 14 years

Tried to keep the vacancy factor to a minimum

Had many long term and repeat residents

Ensured rents and all property money was accounted for and deposited in a timely manner each time

Enjoyed a pleasant working environment with local law enforcement and surrounding neighbors to said property

Maintained a garden community with flowers of some variety in bloom

Ensured residents had the "open door "policy to the property management.

Working with many retail establishments I have many time been promoted to a leadership position from hard work,customer service and attention to detail

Professional Experience

November 2011 to Current

Safeway Mountain View, California

General Merchandise Clerk

As a GM clerk I am assigned to the deli department and in that department I do a variety of tasks.

First and foremost is customer service for the store. As a Safeway employee we are there to help the customer in any way we can. Take to an item they search for, answer questions or find someone whom can, make their shopping experience a pleasant one.

Hand make sandwiches per customers orders in a timely fashion

Restock all the sandwich bar area, hot soup, soda machine, hot case, and keep it clean and sanity

Cook all the various hot case foods offered

Wait on customers, slice per order meats and cheeses, assemble the cold salads

Ensure the work place is clean, neat, well stocked and safe for customers and all employees

April 1996 to July 2010

Villa De Wright Apartments Mountain View, California

Resident Property Manager

As the resident manager I over saw entire operation of a rental community.

Collection of all monies-rents, security deposits, late fees and timely depositing all received

Marketing all vacant units-placing ads on line in various places for the best coverage

Ensuring maintenance personnel had supplies needed for repairs and turnovers

Processing new applicants and signing all needed paperwork for move in

Ensuring all invoices for work on vacant units was collected

Processed all security deposit dispositions in a timely manner to office for processing

Conducting property inspections weekly, monthly, semi-annually to ensure safety and cleanliness standards were maintained

Landscaped areas of property in roses, flowers and organic gardens for residents enjoyment

Maintained a friendly atmosphere between residents and myself

Informed ownership of any items needing attention

Hands on for projects property needed: painting buildings, roofing, hot water boiler replacement, pool resurfacing, driveways asphalting/resealing, security camera installation, broken water lines, hazardous tree removal. Whether it be getting supplies needed, to scheduling or seeing project finished in safe and timely manner within budget.

February 1996 to May 1996

Courtland Apartments Mountain View, Califormia

Interim Resident Manager

Interim manager for a 32 unit complex

Allowed owners to place office desk and office phone line in my private unit for property business

Collected and deposited all rent, security deposits

Assisted in the turnover process of vacant units

Scheduled vendors and repair personnel for turnovers in a timely fashion

Showed vacant units to prospective residents

Processed rental applications, credit reports and ensured resident qualified for unit from ownership guide lines

Kept property clean and neat.

And other items that arose as necessary

April 1991 to June 1994

Camino Carwash/ Woodward Industries Mountain View, California

Carwash location Manager

Ensured the timely opening and closing of carwash per day

Safety check of all equipment per day by myself or trained employees

Scheduled crew for coverage with computer assistance of per cars running on line

Maintained a time limit of per car and how long customers waited for finished vehicles

Assisted crew at all stations of carwash process and also detailing area

Processed all applications for employment

Hired and over saw training of new employees

Scheduled safety meetings weekly to ensure staff of 40 had knowledge of various safety topics for safe working environment for customers and staff as well

Ordered all supplies for carwash and detail area

Gave customers on the spot estimates for detail work on cars/trucks/ vans

Acted as cashier while gift shop cashier had breaks and lunch

Ensured daily deposits were ready for ownership to deposit and also change order needed

Conducted maintenance on various machines and equipment

March 1988 to February 1991

Navy Exchange Moffett Field Mountain View, California

Store Supervisor

As a civilian employee for the Navy Exchange

I oversaw the operation of a new location at the main gate to Moffett Field: Moffett Field Mini Mart

Customer service for active duty military and civilians with proper id

Location was open earlier than Main Exchange for last minute items-coffee, cigarette's, diapers, milk, etc. 7-11 for the military base

Ordered all merchandise for store-perishables, liquor, cigarettes, canned goods.

Oversaw all vendors with limits as to merchandise-Coke, Pepsi, Budweiser, Frito Lay. etc.

With Navy Exchange HR department-interviewed and hired new employees

Trained or over saw training of new employees-most employees were customers of store - civilian or active duty military

Scheduled crew for store hours of operation

Processed all invoices and paperwork associated with store to Main Navy Exchange office for proper distribution

Myself as well crew were given numerous awards of superior customer service,conduct above and beyond. And together we achieved a sales total of 1.5 million in 1st year of operation. The estimate for the store sales was 50K before opening

Demonstrated a team atmosphere in the store and the crew outdid themselves.

March 1980 to January 1988

Various

Various positions

This resume reflects only the time here in California from 1988 to present.

If further information about past employment in Ohio or Florida would be a benefit, that information can be provided.

Employers: B.P. Oil

Kelly Services

Bowers Dairy Farm

Education

1981 Medina County Joint Vocation Center Medina, Ohio

High School Diploma Animal care and husbandry

This course was offered for the last 2 years of High School in preparation for attending a State College for Veterinary degree.

Basics for veterinary office-front and also operating room and patient rooms

Grooming of small pets, under a 100 pounds

Operation of a retail pet shop

Working in a horse barn, exercising large animals and caring for the barn, the animals. And learning to ride English and Western style

Being a member of the FFA and the challenging opportunities it provided

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