Customer Service Quality Assurance

Michael Young

Email: abo4w9@r.postjobfree.com

Address: **** ***** **

City: Shreveport

State: LA

Zip: 71118

Country: USA

Phone: 318-***-****

Skill Level: Experienced

Salary Range: 34

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Michael Wayne Young

1636 Shady Lane Phone: 318-***-****

Shreveport, LA 71118 Email:abo4w9@r.postjobfree.com

Dedicated and motivated professional with a strong background in Business and Operations. Years of successful experience consulting on multifaceted projects, streamlining internal processes and fostering positive relations with a wide range of clients, colleagues, and key business partners. Consistently recognized for outstanding contributions to the bottom line. Solid reputation for resolving complex issues. Commended for organization, perseverance, efficiency, and time management skills. Areas Of Expertise

Organizational Support

Warehouse Operations

Strategic Planning

Data Entry Reporting

Training Team Building

Shipping Receiving

Project Coordination

Quality Assurance

Process Improvement

Professional Experience

intier automotive interiors Shreveport, LA 7/2003-9/2012

Assembler/Material Handler

Perform an array of transportation and assembly duties

Operated forklifts to load, unload, and transfer materials

capital one bank Shreveport, LA 9/1999-7/2003

Utility Clerk

Reviewed checks and processed through sorting machines

Trained, mentored, and supervised new employees

tecon company Shreveport, LA 5/1998-9/1998

Crew Worker

Assisted with general construction and labor projects

Gathered materials and operated cement mixers

Education

university of louisiana, monroe Monroe, LA 5/1999

Bachelor of General Studies (BGS) in Liberal Arts

Coursework includes classes in elementary/secondary education, business administration, group processes, operational productivity, and human relations

Certifications Affiliations

Certified Forklift Driver

Member, Phi Beta Sigma Fraternity Inc.

Coordinator, Sigma Beta Club

Summary of Qualifications

Previous experience including data entry, customer service, and public relations

Diverse background in warehouse operations, shipping, and receiving

Able to multi-task and work effectively with a large volume of information

Highly organized and capable of prioritizing workloads to meet deadlines

Customer service oriented with the ability to identify and address needs

Motivated, attentive, willing to learn, and productive in team environments

Possess a thorough knowledge of modern business practices and procedures

Computer savvy and familiar with many systems and applications

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