Customer Service Sales
Resume:
OFFICE ADMINISTRATOR (NONE)
**********@*****.***
Diamond Washington
Diamond Washington
Troy, MI 48083
(586) 945- 4907
**********@*****.***
Objective
Highly motivated, creative professional with the ability to learn new concepts quickly and thrive in a fast paced environment. Excellent problem solving, leadership, and decision-making skills. Trustworthy, ambitious, and hard working with a passion for learning.
Qualifications
Exceptional interpersonal skills, both written, and verbal
Strong ability to multi-task in a fast-paced environment
Motivated towards achieving set goals, and deadlines in a timely manner
Professional and energetic work attitude
CPR and First Aid Certified, Independent Opportunities of Michigan, MI
HIPAA Certified, Dialogue Marketing, MI
Experience Highlights
Administrative Support
Operated telephone switchboard to answer, screen, or forward calls; provided information, took messages, and scheduled appointments.
Conferred with customers by telephone or in person to provide information about products or services; took or entered orders, canceled accounts, and obtained details of complaints.
Selected by management to train new employees to execute the standards, principles, and beliefs of the corporation.
Verified accuracy of confidential data, correspondence, and other printed material.
Provided personal assistance, emotional support, or other personal care to others such as coworkers, customers, and patients.
Customer Service
Communicated with customers regarding orders, comments, and complaints.
Coordinated and communicated with the front and back of the restaurant personnel.
Requested and recorded customers' orders, computed bills using cash register, and point-of-sale terminal.
Assisted customers by providing information and resolving their complaints.
Sales
Maintained knowledge of current sales and promotions, polices regarding payment and exchanges, and security practices.
Explained service, prices, and answered questions from customers.
Obtained customer demographics and payment method, and entered orders into computers.
Closed out the day's activities. Such as cash, profits, bank reconciliation, bank deposits and safe counting.
Education
Medical Insurance Billing/Office Administrator March 2013
Ross Medical Education Center Madison Heights, MI
Administrative Skills:
Medical Insurance Billing
Financial Record Keeping
Medical Terminology
Medisoft/Moss
Microsoft
Clinical Skills:
Vital Signs
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