Desired Industry: Retail/Counter/Merchandising SpiderID: 64383

Desired Job Location: Louisville, Kentucky Date Posted: 10/1/2012

Type of Position: Full-Time Permanent Availability Date: Must give two weeks with current employer

Desired Wage:

U.S. Work Authorization: Yes

Job Level: Experienced with over 2 years experience Willing to Travel: Yes, Less Than 25%

Highest Degree Attained: Other Willing to Relocate: Undecided

Objective:

Experience:

CRAIG M. WISEMAN

6811 Lake Buckhorn Court p Louisville, KY 40291 p 502-***-**** p abo4qx@r.postjobfree.com

SALES MANAGER / RELATIONSHIP MANAGER

_ Proven Sales Manager with product management experience, including thorough in-depth consultation and analysis and effective engagement with customers to ensure the maximum value and use of all products are realized. Provide product demonstrations and serve as an industry consultant. Participate as a member of the Management team and assist in the prioritizing and development of business initiatives based on business need, feasibility and market strategy.

PROFESSIONAL EXPERIENCE

KAMAN INDUSTRIAL TECHNOLOGY X Louisville, KY

Customer Service Representative, December 2010 to Current

Key Duties:

_ Interact with customers by phone or in person to provide information; ensure the best technical expertise possible.

_ Answer customers technical or scientific questions regarding product or service and operation or maintenance.

_ Converse with customes to obtain information, identify problems, and provide technical assistance.

_ Provide sales and service to a large customer base.

_ Oversee inventory management

_ Liaison between development, engineering, sales, distributors and customers.

_ Build strong client base through effective promotional marketing (business to business sales, cold calling and telemarketing strategies)

_ Identify customer needs, provide solutions and recommend new and better products.

_ Analyze price and delivery dates, locate products, create and process purchase orders and provide a high level of service to all customers.

_ Grow a profitable market share by presenting value-added services and complimentary products

_ Process & expedite orders, customer & vendor return in an accurate and timely manner.

_ Resolve customer problems, investigate issues, and utilize supervisors for resolution when necessary.

PPG PORTER PAINTS X Louisville, KY

Store Manager (West Broadway Location), April 2001 to December 2010

Key Duties:

_ Devise marketing plans and effective store strategies to improve sales

_ Create store presentations, ideas, and concept to successfully promote store merchandises

_ Oversee inventory management

_ Build strong client base through effective promotional marketing (business to business sales, cold calling and telemarketing strategies)

_ Implement strict store policies

_ Hire, train, promote and demote employees

_ Order new store merchandises

_ Approve visual store displays and print ads

_ Oversee daily store operations

_ Present new marketing strategies to widen audience reach

_ Ensure that daily/yearly store quotas are reached

E&H INTEGRATED SYSTEMS X Louisville, KY

Telephone Equipment Installer/Maintenance, November 2000 to March 2001

Key Duties:

_ Responsible for the installation of Telecom Systems, lines and wires at customer locations.

_ Programming of telephone systems.

_ Performed maintenance of telephone lines and systems.

THE MILLER COMPANY X Louisville, KY

Logistics Facilitator, May 1998 to November 2000

Key Duties:

_ Responsible for the maintenance and delivery and set up of copy, fax and multipurpose machines and supplies.

_ Worked with large client base in a large geographical area.

_ Performed general maintenance of company vehicles.

UNITED STATES AIR FORCE KENTUCKY AIR NATIONAL GUARD X Louisville, KY

Staff Sergeant E-5 (123rd Civil Engineering Squadron), June 1997 to July 2003

Key Duties:

_ Responsible for general base inspection and maintenance

_ Involved in the construction of runways, buildings, hangars and security fences on bases throughout the world.

_ Assisted in the training and direction of newly enlisted recruits.

_ Received an Honorable Discharge to pursue future civilian career advancement

EDUCATION

SULLIVAN UNIVERSITY X Louisville, KY (2009)

UNITED STATES AIR FORCE V Naval Training Center Gulfport, MS (1998)

Apprenticeship in Combat Engineering,

UNITED STATES AIR FORCE V Gulfport, MS (1997 V 1998)

Technical Training

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