Customer Service Sales

Tanya Aldrich

Email: ********@************.***

Address:

City: Yucca Valley

State: CA

Zip: 92284

Country: USA

Phone: 760-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Travel Agent - Customer service, sales, money handling, multi-tasking, and working within time limits. Security Officer - Customer service, knowledge of rules and regulations, problem solving, communication skills, and assertiveness. Bartender- Sales, money handling, and customer service often in a high stress environment done with a smile.

Educational Background:

High School Dipolma from Copper Mountain Community College, Joshua Tree CA 1/2001 to 5/2012 (Psychology)

High School Dipolma from Palm Springs Bartending School, Joshua Tree CA 1/2001 to 10/2012

High School Dipolma from World Leisure Travel Academy, Joshua Tree CA 1/2001 to 10/2012

Job History / Details:

Career Overview

Travel Agent - Customer service, sales, money handling, multi-tasking, and working within time limits.

Security Officer - Customer service, knowledge of rules and regulations, problem solving, communication skills, and assertiveness.

Bartender- Sales, money handling, and customer service often in a high stress environment done with a smile.

Core Strengths

Sales

Money handling

Extensive customer service

Successful multi-tasking even in busy atmospheres

Comfortable with computers

Organized

Flexible and adaptable

Friendly

Professional

Patient

Familiar with military customs

Accomplishments

Microsoft Windows

Microsoft Word

Power Point

APA and MLA writing styles

Travel computer languages: SABRE, APOLLO, and Worldspan

Work Experience

10/13/2012 12:00:00 AM

Officer's Club 29 Palms Marine Corps Base 29 Palms Marine Corps Base, California

Bartender

Provided customer service, sales, and money handling in an often high paced atmosphere.

10/13/2012 12:00:00 AM

Agua Caliente Casino Resort Spa Rancho Mirage, CA

Security Officer

This position required heavy customer service and public contact with all walks of life in a variety of situations. From arrests to medical assistance this position required assertiveness, prioritizing, multi-tasking, communication and writing skills.

10/13/2012 12:00:00 AM

SATO Travel Official Travel Office Kadena Air Force Base, Okinawa, Japan

Travel Agent

This position was a high paced with heavy attention to detail and military regulations. An emphasis on customer service, multi-tasking, and sales. It required working with active duty personnel and a knowledge of the geographic locations of military installations around the world. OPSEC was and always is critical for the safety of military members and their families, therefore was strictly followed.

10/13/2012 12:00:00 AM

Holland America Line Seattle, Washington

Travel Agent

Customer service and sales were paramount. This self motivated position required skills such as multi-tasking, organization, and time management.

Educational Background

2012 Copper Mountain Community College Joshua Tree, California

Associate of Arts Psychology

Major in Psychology, minor in Sociology. The study of human behavior, thought process, and culture.

2007 Palm Springs Bartending School Palm Springs, California

Certificate

1996 World Leisure Travel Academy Bellevue, Washington

Certificated Travel Agent Travel Agent

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