Customer Service Administrative Assistant

Eden Kane

Email: ********@*************.***

Address:

City: Hillsdale

State: NY

Zip: 12529

Country: USA

Phone: 518-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Committed and motivated Administrative Assistant with exceptional customer-relation and decision-making skills. Strong work ethic, professional demeanor and great initiative. Worked in many fields, with a wide variety of skills.

Educational Background:

High School Dipolma from St. Mary's College, Raleigh NC 1/2001 to 5/1991 (High School)

High School Dipolma from, Raleigh NC 1/2001 to 10/2012

Job History / Details:

Career Overview

Committed and motivated Administrative Assistant with exceptional customer-relation and decision-making skills. Strong work ethic, professional demeanor and great initiative.

Skill Highlights

Problem resolution

Administrative support

Self-starter

Fast learner

Attention to detail

Meets/exceeds goals

Strong organizational skills

20 years of customer service experience

Schedule management

Microsoft Office skills

Spreadsheet development

Administrative operations

QuickBooks

Business correspondence

Filing and data archiving

Inventory systems

Core Accomplishments

Customer Service:

Responsible for resolving customer complaints and providing special requests

Made sure guests dining experience exceeded expectations

Process Improvement

Designed and implemented integrated system for order tracking

Edited, organized, and automated seminar presentations for top management

Developed personal relationships with small suppliers to improve ordering and delivery practices

Research

Researched new products and new developments in the Natural Foods industry

Computer Proficiency

Created PowerPoint presentations that were successfully used for business development.

Prepared organizational charts from hand-drawn prototypes

Created process flow charts from task lists; edited and formatted charts prepared by staff

Facilitated the establishment of web presence for start-up company

Designed initial web-site, including images of inventory, descriptive text, and links to "shopping cart", as well as related sites

Used handheld scanner based ordering system for twice-weekly orders

Ran monthly and weekly sales reports for guide to future ordering

Use email extensively in research and communicating with clients and small suppliers

Professional Experience

October 2008 to July 2011

Guido's Fresh Marketplace Great Barrington, Massachusetts

Buyer

January 1991 to August 2012

Many Corporate and Family Owned Restaurants Raleigh, Savannah, Schenectady

Waitress, Hostess

January 2007 to December 2007

Manpower Employment Raleigh, NC

Administrative Assistant

Education

St. Mary's College,

High School Diploma,

Microsoft Office training

PowerPoint classes

Courses include Keyboarding, Business Mathematics and Report Writing

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