Jeremy Sygh
Email: abo4ov@r.postjobfree.com
Address:
City: St. Louis
State: MO
Zip: 63136
Country: USA
Phone: 314-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Objective: Seeking a full time position where I can contribute my experienced skills in computer knowledge to complete various tasks according to company policy and standards.
Educational Background:
High School Dipolma from Jennings Senior High, Jennings MO 1/2001 to 6/1997 (College Prep Studies)
High School Dipolma from, Jennings MO 1/2001 to 10/2012
High School Dipolma from Univ. Of Phoenix, Jennings MO 1/2001 to 10/2012
Job History / Details:
Summary
Objective Seeking a full time position where I can contribute my experienced skills in computer knowledge to complete various tasks according to company policy and standards.
Highlights
Excellent interpersonal skills
Excellent written and verbal communication skills
Previous technical support experience
Strong customer focus
Works well in a team environment
Understands various learning styles
Job training expertise
Troubleshooting proficiency
Analytical and critical thinker
Patient and diligent
Fast learner
Skilled multi-tasker
Windows XP/Vista
LAN aptitude
Proficient in Norton Antivirus software
Skilled in TCP/IP and WAN
MS Office proficiency
Accomplished with mobile devices
Accomplishments
Creative Problem Solving:
Resolved product issue through user testing.
Leadership
Served as key contributing member to Leadership team.
Website Design
Created accent graphics, banner ads, icons, animations and logos using Photoshop and Illustrator.
Telephone Service
Professionally processed 80 calls per day, providing information and service to ensure customer satisfaction.
Experience
October 2008 to August 2011
G-Factor Trans. FedEx St. Louis, Mo
Pickup/Delivery Driver
Perform minor pre load sorting of packages on truck to ensure efficient delivery.
Verify that package documentation matches package description (e.g. type, weight, hazardous materials), using current electronic or manual system and complete required documentation and reports.
Follow dispatch instructions and communicate with dispatch, including but not limited to: delays, arrivals and equipment problems, as required
Communicate with customers to determine pick-up or delivery needs
Comply with all applicable laws/regulations, as well as company policies/procedures.
Employed land navigation techniques
Followed appropriate safety procedures for transporting dangerous goodsInspected and maintained vehicle supplies and equipment, such as gas, oil, water, tires, lights, and brakes, to ensure that vehicles are in proper working condition
Performed vehicle self-recovery and fielded expedients to include towing vehiclesRead maps and followed written and verbal geographic directions
Reported any mechanical problems encountered with vehiclesReported delays, accidents, or other traffic and transportation situations to bases or other vehicles, using telephones or mobile two-way radios
Secured cargo against inclement weather, pilferage, and damage
Turned in receipts and money received from deliveries
Managed loading and unloading of personnel and cargo
Delivered to residential and commercial locations.
Successfully avoided time delivery delays by carefully planning best routes.
Received pick-ups and delivered them to warehouse.
Dispatched for same-day pick ups.
Drove multi-stop routes and made deliveries of Hazmat freight.
Maneuvered trucks into loading or unloading positions, following signals from loading crew and checking that vehicle and loading equipment are properly positioned
Obeyed traffic laws, and follow established traffic and transportation procedures
Obtained receipts or signatures for delivered goods and collected payment for services when required
Collect cash or checks for COD charges, as required, and maintain required documentation
January 2008 to April 2008
Metro Transportation Authority Saint Louis, MO
Metro Bus Operator
Employed land navigation techniques
Reported any mechanical problems encountered with vehiclesReported delays, accidents, or other traffic and transportation situations to bases or other vehicles, using telephones or mobile two-way radios
Reported vehicle defects, accidents, traffic violations, or damage to the vehicles
Managed loading and unloading of passengers
Drove multi-stop routes
Obeyed traffic laws, and follow established traffic and transportation procedures
May 2007 to May 2007
The Brenar Group St. Louis, MO.
Sales Representative
Assist customers with billing by offering a lower plan.
Maneuver from door to door selling AT&T products Make one hundred dollars or better consistently every day.
Dec 2003 to Apr 2004
Collectors Art Philadelphia
Sales Representative/Framer
Prep paintings and frames for sales at art shows.
Load and unload paintings and frames that were not sold.
Sold paintings at art shows around the Philadelphia area.
May 2002 to June 2003
MCI Phone Company Newport News, Va.
Phone Sales Representative
Increased revenue sales by up selling new phone service to new, previous, and existing customers.
Candidate for training new employees to sell phone service.
Implemented training course for new recruits-- speeding profitability as well as keeping up with my own requirements.
Addressed and resolved customer product complaints empathetically and professionally.
Provided accurate and appropriate information in response to customer inquiries.
Gathered and verified all required customer information for tracking purposes.
Demonstrated mastery of customer service call script within specified timeframes.
Defused volatile customer situations calmly and courteously.
Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.
Acted professionally and patiently when addressing negative customer feedback.
July 1997 to April 2002
US. Marines Norfolk, Va
Field Radio Operator
Establish and maintain radio communications with ground/air forces.
Supervised/trained at least 10 Marine in their respective fields.
Ensure equipment was clean and operational using preventive maintenance rules.
Inspected equipment for proper performance and correct communication.
Verified that all required information was readily available and displayed correctly.
Maintained proper communications on field automation equipment.
Education
1997 Jennings Senior High St. Louis, MO.
General and College courses.
Graduate of Jennings Senior High School, Class of 1997
3.7 GPA
Obtained College Prep Diploma,
Univ. Of Phoenix Phoenix, Az
Information Technology
Coursework in Computer Science