Customer Service Medical

Tiffany Matthews

Email: *********@********.***

Address: *** ****** ****

City: Huntsville

State: TX

Zip: 77340

Country: USA

Phone: 936-***-****

Skill Level: Entry

Salary Range: 38

Primary Skills/Experience:

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Educational Background:

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Job History / Details:

TIFFANY MATTHEWS

100 Elkins Lake, Huntsville, Texas 77340

Ph: 1-936-***-****

*********@********.***

OBJECTIVE: To obtain an Office/Administrative position in which my legal, customer service, bookkeeping, clerical and general office skills will contribute to greater office efficiency and productivity. Education

Sam Houston State University (Huntsville, TX) Graduated: August 2007

Bachelor of Science in Psychology, Minor in General Business Work Experience

Real Estate Entrepreneur (Huntsville, TX) July 2011 - present

Caregiver/Personal Assistant to ALS patient (parent) Due to change in parents ALS condition, caregiver and personal assistant was required (see 2007-2010 responsibilities) A full-time nurse has taken over parents care.

TRACEY LAW FIRM (Houston, TX) February 2011 July 2011

Legal Assistant (Plaintiff Personal Injury Law) Performed intake for potential new clients, created folders for accepted clients, added clients to database. Maintained database with client information, and updated clients of case status. Ordered medical records, maintained medical records, and facilitated follow-up with medical providers and facilities. Edited and drafted Fact Sheets for submission to defendant. Performed research as directed and other administrative tasks.

Real Estate Entrepreneur (Huntsville, TX) 2007 - 2010

Caregiver/Personal Assistant to ALS patient (parent) Maintained properties to include rent collection, property landscape maintenance supervision. Met with sub-contractors to secure bids for home repairs (preparation of rental). Provided 24/7 medical attention, transportation, and daily care. Provided assistance to physicians to treat severe speech dysfunction (ALS). Maintained and organized accounts payables, medical files, hospital records and e-mails.

COLLEGE STUDENT: December 2005 2007

IST STAFFING (Houston, TX) 2005

Receptionist/Junior Recruiter Developed, communicated, implemented and monitored programs to attract, interview, select, and retain the most qualified candidates. Assisted applicants with application process and entered into company database. Maintained personnel files, employee attendance records, and vacation tracking. Responsible for administrative duties, record-keeping, and clerical support to CEO. Reviewed resumes and assisted in the interview process. Accomplishments: Promoted from Receptionist to Recruiter within one year. Recruited Shell Oil as one of the largest clients during my tenure.

Skills Organizations Proficient knowledge in Microsoft Word, Excel, PowerPoint, Outlook, HRIS Systems, medical terminology and 10 key Ability to multi-task and meet deadlines in a highly organized manner Excellent organization and time management skills Active member in Society for Human Resource Management Mentor for the Crohns/Colitis Foundation

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