Customer Service High School

Barbara Kim Bouchard

Email: abo4ml@r.postjobfree.com

Address:

City: Chester

State: CT

Zip: 06412

Country: USA

Phone: 860-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Patient focused Licensed Respiratory Care Practitioner with 12 years experience possessing strong clinical and people skills.

Educational Background:

High School Dipolma from Quinnipiac University, Hamden CT 1/2001 to 6/1992 (Respiratory Care Practitioner)

High School Dipolma from Branford Hall, Hamden CT 1/2001 to 10/2012

Job History / Details:

Professional Background

Patient focused Licensed Respiratory Care Practitioner with 12 years experience possessing strong clinical and people skills.

Skill Highlights

Patient evaluation and intervention

Maintain goals for oxygen therapy

Oxygen titration

Tracheostomy wound care

Acute and rehabilitative care

Patient focused care

Strong medical ethic

Strong clinical judgment

Accomplishments

Assisted management in developing policy manuals to meet criteria for reimbursement and JACHO regulations. With execution of policies, company was awarded JACHO accreditation with accommodation.

Trained personnel in charting and coding accuracy to insurance reimbursements.

Professional Experience

November 2008 to April 2012

Peekabooquet n. cupcake Chester, CT

Owner/Operator

Developed and executed cost effective and fundamentally sound methods to accomplish all goals.

Advertising contract negotiations; print, television and magazine mediums.

Wholesale pricing negotiations.

Communications with distributors, retail establishments and hospital management.

Strong customer service.

January 1999 to February 2007

Goldstar Medical Newington, CT

Respirator Care Practitioner - Technical and Clerical

Pulmonary services; executed training to caregivers; oxygen delivery and titration, pulse oximetry, ventilators, nebulizers, suction machines and spirometry. Physician communication.

Maintained communication with staff through bi-weekly meetings with follow up via internet and ~ e-mail.

Assisted senior management in developing billing and policy manuals to meet criteria for reimbursement and JACHO compliance.

Directed the strategic billing operations ensuring vital information and coding was obtained for reimbursement - Medicare, Medicaid and all insurance companies.

Resolved problems with Primary and Secondary insurances for complete reimbursement.

Resolved all issues with customer service through simple negotiations.

March 1994 to October 1998

Respiratory Care Practitioner

Private Duty ~ Ventilator dependent patient - maintained daily health care reports for insurance and medical coverage.

Regular communication with Primary Physician - care plans.

Maintain proper ventilator pressures, tracheotomy changes and wound care, suction, delivery of medications, circuit changes, vitals, troubleshooting all mechanical equipment.

Education and Training

Quinnipiac University Hamden, Connecticut

Respiratory Care Practitioner

Branford Hall Branford, CT

Medical Assisting

Certifications

NBRC - Certified Respiratory Therapist 1992

Respiratory Care Practitioner - State of CT #0950

Affiliations

Merchants Association - Chester, CT

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