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Yesenia Fernandez

**** * **** *** #*-***

Denver, CO 80231

Cell: 303-***-****

abo44x@r.postjobfree.com

Objective

My objective is to grow from within a business from the bottom up. I'm willing to learn all it takes to move up in an organization and advance in my career. To obtain a challenging position where my proven skills in sales and customer service can be fully utilized.

Skills

I'm a hand on learner. I'm able to type from 35+ words per minute. I've used programs such as Microsoft Word, Payroll, and Navigator. HIV/AIDS and CPR Certified.

Experience

Rosa Perez Cleaning Services

April 2009 - June 2009 Housekeeper Orlando, FL

Cleaning apartments complexes, offices, and residents homes.

Brand Connection

March 2009 - April 2009 Warehouse Packer Orlando, FL

Packing a certain amount of products in boxes within a certain amount of time.

Advance America

February 2007 - December 2007 Customer Service Representative Orlando, FL

Responsible at times for opening and closing of the store as key holder.

Process pay advances.

Issue money orders.

Money gram offers as "sending" and "receiving" money from another location.

Bill payments.

At times, make runs to the bank to retrive funds for the store.

Pick up on a customer check.

Westgate Resorts

December 2006 - January 2007 Vacation Package Specialist Ocoee, FL

Would "cold call" to potential buyers and persuade them to purchase vacation packages and time share communities.

Walgreens

June 2006 - September 2006 Cashier Orlando, FL

Handled all transactions for checkout.

Stocked merchandise on the sales floor upon arrival.

Polo Ralph Lauren

December 2005 - January 2006 Stocker/Merchandiser Kissimmee, FL

Responsible for checking all merchandise when received from the delivery truck to make sure all items ordered were received.

Made sure all items on sales floor were fully stocked in all sizes and styles.

Burger King

May 2004 - August 2004 Cashier Orlando, FL

Provided customer with excellent service while taking food orders at the front as well as in the drive thru window, while handling cash and credit transactions.

Maintained the upmost cleanliness throughout the entire store inside and outside of the building.

Training for an Asst Manager position.

Achievement: Employee of the month July 2004

Education

Florida Metropolitan University-South Campus

September 2006 Other

Massage Therapy Orlando, FL

It's a 9-month program. I have my massage therapy certificate.

Oak Ridge High School

May 2005 High School

Required Classes Orlando, FL

Languages

I'm bilingual; I can read, write, and speak in both English and Spanish.

Volunteer Experience

I've helped at Lake Jasmine Apartments, Grand Pointe Apartments, and at Chapel Trace Apartments as a receptionist/secretary. I've participated in two Job Fairs at Florida Metropolitan University achieving my goal of four Chair Massages in 2 hour time

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