Experienced Front End Medical Receptionist (Winston-Salem)
Date: 2012-10-10, 10:13AM EDT
abo41d@r.postjobfree.com
October 10th, 2012
Cathy Jaycox
845-***-**** / abo41d@r.postjobfree.com /P.O. Box 414 Pinnacle, NC 27043
Dear Sir/Madam:
As an accomplished Patient Service Representative with extensive front office reception/administrative family practice experience in the medical industry, I am interested in learning more about the position that you currently have open. I offer almost five years of experience between two medical family practices, Institute for family health, and Health Quest Medical Practice, affiliated with Vassar Brothers Medical Center in Poughkeepsie New York.
As the company's Patient Service Representative, I was responsible for several tasks which included, but not limited to:
Scheduling appointments, checking in and out patients, billing and coding
Answering multi-line phone system
Referral tracking
Prior Authorizations
Knowledge of EMR
Working in a fast paced extremely busy atmosphere
Consistently recognized for excellent performance and excellent patient service, and for the knowledge of insurances and referral background. Continuously recognized for the "going the extra mile" for the patients and for patient satisfaction.
I am confident that with my knowledge combined with successful experience in the field will enable me to pursue and improve patient satisfaction with the company. If you agree that my skills and experience would benefit your practice, please call me at 845-***-**** or you can e-mail me at abo41d@r.postjobfree.com to arrange an interview. Thank you for your time, and I look forward to speaking with you.
Sincerely,
Cathy Jaycox
Enclosure: Resume
Cathy Jaycox
P.O. Box 414 Pinnacle, North Carolina 27043
845-***-**** (Cell )
E-mail Address
abo41d@r.postjobfree.com
OBJECTIVE: To obtain a position in which responsibility, communication, and organizational skills are needed for reliable development of office projects.
WORK OF EXPERIENCE:
Health Quest Medical Practice
4 Lafayette Court
Fishkill, New York 12524
Supervisor: Karen Demelo
*This employer may be contacted*
Title: Patient Service Representative
From: 10/09-09/12
Reason for leaving: Re-location to North Carolina
Responsibilities: Checking in /out patients, scanning records, tracking referrals, verification of insurance, prior authorizations, knowledge of the EMR(worked on ECW software), medical records, billing and coding, knowledge of CPT and ICD9 codes, knowledge of some medical terminology, Microsoft outlook and e-mail, answering phones, scheduling of appointments, extreme multi-tasking in a very busy atmosphere, data entry for patient demographics, completing tasks and projects given, in a timely manner, knowledge and regard to the HIPPA policies, and corporate compliance, and other various office responsibility.
Institute For Family Health Medical Practice
11 Crum Elbow Road
Hyde Park, New York 12538
Supervisor: No longer with company
Title: Patient Service Representative
From: 1/07-10/09
Reason for leaving: Left for employment closer to residence
**Please note that all supervisors that I was under, are no longer at this employer, and there would be no one to contact**
Responsibilities: Checking in/out patients, verification of insurance, scanning records, tracking referrals, prior authorizations, knowledge of EMR (worked on EPIC software), coordinator of the outreach program, medical records, Microsoft outlook and e-mail, data entry for patient demographics, answering phones, scheduling appointments, extreme multi-tasking in a very busy atmosphere, knowledge and regard to the HIPPA policies, and corporate compliance.
EDUCATION: Herbert H. Lehman High School
3000 East Tremont Avenue
Bronx, New York 10465
1981-1983
Home Schooled 1983-1985
Obtained High School Equivelancy Diploma (GED)
REFERENCES: Professional Reference:
Karen Demelo Site Manager
Deborah Layug-Office Manager
Personal Reference:
Heather Gallo Co-worker and friend
Stacey Dylwesky Long time Friend
845-***-**** Cell
845-***-**** Home