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Administrative Assistant Customer Service

Location:
Halethorpe, MD
Posted:
October 17, 2012

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Resume:

Rebecca Mathews

Email: abo3z0@r.postjobfree.com

Address: **** ********** ******

City: Halethorpe

State: MD

Zip: 21227

Country: USA

Phone: 443-***-****

Skill Level: Experienced

Salary Range: 40

Primary Skills/Experience:

See Resume

Educational Background:

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Job History / Details:

Rebecca Louise Mathews

2940 Charleston Avenue, Halethorpe, MD 21227

443-***-****

abo3z0@r.postjobfree.com

Objective

Creative, outgoing self-starter, seeking Executive / Administrative Assistant position with a dynamic organization.

Computer Skills

Word, Excel, Power Point, Lotus Notes, GroupWise, Outlook, Visio, Access, Internet, and various database programs.

Work Experience

3/2011 aaa 8/2012 S.A. Comunale, an Emcor Company, Glen Burnie, MD

Administrative Assistant

Supported Branch Manager and @12 field personnel (sprinkler pipe fitters). Entering of daily work tickets in Dbase, generating invoices, coordination of new hire paperwork, ordering cell phones, computers, approval of invoices and purchase orders, monthly department billings, coordination of monthly safety tests, reconciliation of monthly corporate card(s). Month end activities to include billings and accruals for service and inspection departments. Coordination of fleet vehicles to include EZ Passes, maintenance records, vehicle registrations. Entering time sheets for field personnel and approving payroll, set up / maintenance of filing systems, building maintenance issues, obtaining temporary employees, various weekly and monthly reports.

3/2008 aaa 11/2010 AAI Corporation, a Division of Textron Systems, Inc., Hunt Valley, MD

Sr. Staff Assistant / Unmanned Aircraft Systems

Executive level administrative support to multiple Division Vice Presidents and Senior Directors. Travel plans, expense reports, scheduling and coordinating meetings/trainings/interviews, coordinating catering for meetings, maintenance of department calendars. Ordering break room/office supplies. Customer service to include completing Incoming Visitor Notification forms/plant tour paperwork for visitors and interview candidates; also issuing of temporary security badges for employees. Facilitation of customer and internal meetings - room scheduling, equipment, presentations, etc. Back-up to Executive Assistant to include supporting Dept. Vice President.

6/06 aaa 3/2008 AAI Services Corp., Hunt Valley, MD

Sr. Staff Assistant / Biological Detection Systems

Administrative support to the BDS team and @140 field personnel within U.S., Southwest Asia and Korea. Develop/modify/distribute project directives, maintain correspondence logs, coordination of travel, posting of various reports to ESINet, composition and distribution of weekly/monthly reports, coordination of training/on-boarding for new hires and transfers. Typing/Processing Contractor ID Letters, scheduling and coordination of meetings/presentations, coordination of employee moves/relocations, shipping items to field personnel, set up/maintenance of department filing system, coordination of deployment data for field personnel, and coordination of employee performance review forms.

6/03 aaa 11/05 Structural Group, Inc. Hanover, MD

Administrative Assistant

Facilities Management aaa Inventory management, ordering building / office supplies, maintenance requests, processing of invoices. Administrative Services aaa Supported departments including IT, Safety & Training, Marketing and Finance. Composed correspondence / presentations for Company President and Finance Director. Supported outside contractor (partner of Company president) by typing reports/articles for professional publication. Presentations, spreadsheets, reports and invoices; back up to receptionist, travel arrangements, meetings, management of safety records, telecommunications for corporate office and set up of various field offices. Analyzed budgets and interviewed new vendors, i.e. cleaning company, coffee service, etc. Set up new account contracts to aid in lowering company expenses. Processing invoices, check requests and expense reports. Completed and published the aaAField Guide to Better Safetyaa, for field personnel, in both English and Spanish.

5/01 aaa 2/03 Beneco Enterprises, Inc. / Kelly & Picerne / Picerne Military Housing/FM, LLC

Executive Assistant

Assistant to Construction Development Director and Deputy Director.

Maintained calendars and contact lists. Timesheets, employee reimbursements, travel, expense reports and check requests. Coordinating interviews, Benefits and New Hire paperwork, out of town visitors/guests. Set up/maintenance of departmental files. Developed and assumed position of Installation Access Supervisor aaa coordination of Installation Access for visitors, new hires and subcontractors, ID badges, vehicle stickers, etc. Worked with Military Police and Provost Marshall to perform background checks for subcontractors. Answering switchboard, directing visitors, escorting surveyors. Developed database of subcontractors for construction work on job site. Acquired approval from Colonel Demps and Provost Marshall Office to construct access gate for subcontractors; set up of office space at gate.

2/01 aaa 5/01 ProStaff Columbia, MD

Project Management Assistant (Temporary assignment for IT Corporation)

Generated client draft bills, invoices, reports, correspondence and budget spreadsheets. Data entry of timesheets, processing mail, invoices, and budget reports.

7/98 aaa 9/00 Office Mates 5/Daystar Timonium, MD

Administrative Assistant

Supported Human Resources and Marketing Departments. Confidential data entry into SAP system, editing of SAP system training materials. Supported VP of HR aaa meeting/calendar scheduling, correspondence, expense reports and travel plans. Preparation of slides, handouts, etc. Distribution of database reports, copies, binding documents. Assisted CEOaaas secretary with correspondence, meetings, confidential reports, resumes and scheduling interviews.

3/98-7/98 T. Rowe Price Baltimore, MD

Administrative Assistant

Supported several VPs in Retail Marketing Department: managed daily schedules, meetings, presentations. Processing of mail, correspondence, expense reports and invoices. Tracking of budget expenses, faxing, copying, typing and filing. Assisted in training department secretary.

9/91 aaa 2/98 Procter & Gamble Cosmetics Hunt Valley, MD

Administrative Secretary

Supported Associate Director of Finance & Accounting and three Department Managers.

Travel plans, meetings and training sessions. Typing, filing, expense/budget reporting, correspondence. Research/compilation of production data for spreadsheet analysis. Administrative support for Sector Comptroller. On-boarding/orientation of new employees. Member of the following teams: Diversity, Org. Health, Confidential Data Security (Dept. Capt.), Emergency Evacuation, Admin. Secretarial Support, United Way Annual Company Event (Sub-Team Leader).

8/90-9/91 Point Breeze Credit Union Hunt Valley, MD

Receptionist / Loan Secretary

Directed incoming calls for Loan Department, assisted with loan inquiries. Composition of new member files, photo identification cards. Typing of correspondence, bulk mailings.



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