Nicholas Adams
***** ***** **, ******* *******, MI 48071 - m:313-***-**** - abo3y1@r.postjobfree.com
Work Experience:
Greektown Casino-Hotel - Detroit, MI
[ June 2009 - Current ]
Network Engineer - Manage a Cisco network, administer primarily a Windows and VMware ESX
environment
Manage firewall policies, end-user and site-to-site VPNs on ASA 5500s and Juniper SAs
Configure and manage a collapsed Cisco 6500 VSS and HSRP cores with C3750 stacks in top-
of-rack; C6500s and C3560 stacks in access layer
Work with vendors to diagnose network application problems using RSPANs, packet captures,
port scans, and log analysis
Replace core and distribution layer switching with Cisco Nexus 7000 utilizing VDCs and
VPCs
WiFi performance and coverage monitoring for expanded VoIP deployment
Finalized Sparse-Mode Multicast Routing for digital signage distribution
Prepare and support the hotel network for IPTV deployment, 450 set top boxes with live TV
and on-demand services
Deploy IronPort Web Security Appliances with WCCPv2 to replace Websense for tiered
Internet access with usage filtering, logging, and reporting
Configured WiFi for 802.1x-based VLAN assignments to avoid SSID creep
Standardize system monitoring for host, service, and disk space availability. Added
switch uplink state monitoring, IDF/MDF environmental monitoring, and responsibility-based
alert structure
Changed Cisco device AAA to use RSA SecurID through Cisco ACS
Implemented an RSA enVision SIEM to assist with Gaming, GLBA, PCI, and SOX regulation
audits and compliance
Evaluated smartphone replacements and Mobile Device Management solutions. Created MDM
policies for iPhones and a procedure for deployment and support of 120 users
Netlink - Madison Heights, MI
[ June 2007 - May 2009 ]
System Administrator - Manage the internal Windows infrastructure and provide support to
small/medium business customers
Change switch port VLANs for servers and workstations as needed
Install and configure VMWare ESX 3.x clusters on Dell servers and IBM BladeCenters with
EMC Clariion SANs
Consolidate and support two AD forests, virtualizing dozens of application and file
servers, and streamline DNS
Manage Microsoft Exchange, IIS, and MSSQL, servers for hosting customers
Set up system availability and trends reporting with Cacti and Nagios, tracking 300 hosts
and 700 services, including alert escalation and offsite monitoring
Work with customers to install, manage, and migrate their database, mail, and web servers
Cleaning up MX records and migrate from Barracuda to ProofPoint mail gateways, which
processes 80,000 messages per hour
Disaster recovery for Exchange database corruption, multiple disk RAID5 failures, Active
Directory, ESX/LUN Snapshot space issues
CDI Information Services - Troy, MI
[ November 1998 - June 2007 ]
System Administrator (DaimlerChrysler) - Provide 24/7 second and third level support for
the legacy Netware 5.1/6.5 infrastructure, migrate to an AD forest with Windows 2003
servers, and provide operational support for the new infrastructure
Coordinate and perform hardware-swaps for off-lease server hardware
Install NetWare 6.5 and Windows 2003 Clusters with HP MSA SANs
Diagnose network performance issues
Configure and resolve desktop lockdown policies
Perform user, print queue, and share administration in an enterprise-wide AD Domain with
Windows 2003 Directory and File and Print Servers. Assisted the AD team with migration
process and updated login scripts
Redesigned the department website to leverage the corporate LDAP and MySQL for contact
pages, replacing Perl-parsed CSV files
Wrote a lookup tool used to verify user account information by performing lookups against
the corporate LDAP, MSSQL, Active Directory, and eDirectory. Aiding the NDS/AD migration
project managers, this tool allows them to reduce the amount of time spent researching
user information, prevents the resubmission of users to be migrated, and increases the
accuracy of their work
System Administrator (DaimlerChrysler) - Administer the file, print, and client
infrastructure of 130 users in 26 buildings
End-user support, desktop and notebook hardware/software troubleshooting
Operational support of 25 Netware 5.1 fileservers
Load, configure, and deploy desktop and notebook PCs regularly
Set up slides for the department on the internal television system, record presentations,
and loop those for viewing by the employees and our customers (students)
Revised building networks to allow for higher speed and scalability as the department
grows
Coordinated the upgrade of three WAN links with the provider and network groups,
increasing productivity
Designed a Lotus Notes Bulletin Board and Book of Knowledge for the department
Planned, scheduled, and assisted various groups in migrating 25 sites to new subnets
Implemented a file-based repository for our projects. The server helps control changes
and track revisions of the courseware developed
Set up a Linux DHCP server for corporate visitors for easier LAN/WAN connectivity. This
box was also an Apache department web server with PHP dynamic content
Designs In Comfort - Southfield, MI
[ May 2002 - Present ]
System Administrator - Maintain a small office network with a Linux file server with
WinXP clients and mobile users
Diagnose performance issues
Manage workstation configurations including software patches
Scheduled weekly backups with a shell script to tarball user data and FTP it for offsite
storage
Configured endpoint IPSEC VPNs using Netgear ProSafe VPN routers between two sites.
Certifications:
Cisco Certified Network Associate (CCNA) - Route & Switch
Awards:
Employee of the Month, August 2007
Five Bravo and six Spotlight Recognition awards from DaimlerChrysler ITM
Education:
Oakland Community College - Bloomfield Hills, MI
Associates Degree of Computer Information Systems in June 2005 with a GPA of 3.21
Oakland University - Rochester, MI
Pursuing a Bachelor Science in Computer Science, current GPA of 3.10
Graduation ETA December 2012
Training
Managing and Maintaining a Microsoft Windows Server 2003 Environment (2274)
Dell Server Configuration and Management
Implementing Dell Enterprise Storage Solutions (Dell/EMC SANs)
Professional Organizations:
ACM - Association for Computing Machinery
SIGCOMM - Special Interest Group on Data Communications
Skill Summary:
Switches/Routers: Cisco IOS, Cisco NXOS, Dell, HP, Netgear, Nortel
Wireless: Cisco WLC, WCS, and MSE
Monitoring: AirMagnet, Cacti, MRTG, Nagios, RANCID, SNMP, What's Up Gold/Pro
Blade Systems: Cisco UCS, Dell M1000, IBM BladeCenter
HyperVisors: VMware ESX 3.x/4, VMWare Server
Security: Cisco IronPort S160, Cisco ASA 5500, Cisco PIX, Cisco Secure ACS, Juniper SA
VPN, MobileIron VSP/Sentry, Netscreen, Nessus, RSA SecurID Appliances, Snort
SANs: EMC Clariion CX3/4, HP MSA Storage Devices
Hardware: x86-based PCs, HP Proliant Servers, Dell PowerEdge Servers
Operating Systems: Linux, (CentOS, Debian/Ubuntu), Windows Desktops/Servers
Languages: HTML, XML, PHP, Perl, Java, VB/VBS, Shell Scripting
Databases: MySQL, MS SQL Server
E-Mail: Exchange 2003/2007, ProofPoint, Symantec Brightmail Gateways, Zimbra
Misc. Software: Apache, ISC-DHCP, OpenSSH, Samba, Symantec Antivirus Enterprise, Arcserve
11.5, Webtrends 8, Websense 3.x
Self Study: Network Security, CCNP, UNIX, 802.11 WLAN protocolIndependent Projects:
MPCon - http://www.mpcon.org/
[ March 2004 - Present ]
Coordinator and Infrastructure - MPCon has been an established LAN Party in south-eastern
Michigan for 10 years. In that time, we have grown from a small gathering of QuakeWorld
Team Fortress clan mates to the largest LAN party in Michigan, and one of the most sought
after LAN parties in the Midwest - LANParty.com. Our last event drew over 500 attendees.
Manage a dozen volunteers to plan, market, set up, operate, and tear down an event for
500 people over four days
Plan and coordinate with facilities for cooling, internet access, power, and tables
Configure and operate DHCP, DNS, internet access, intrusion detection, game servers, and
LAN party management server
Monitor attendee check-ins, seating, security
Investigate power and network connectivity/performance issues
Resolve hacks, intrusions, and viruses on the MPCon network