High School Customer Service

Michael Cipriano

Email: ********@*****-********.***

Address:

City: Bradford

State: PA

Zip: 16701

Country: USA

Phone: 724-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

To meet the challenges of a competitive working environment in a position which allows the utilization of my established skills in business applications software, support services, team leadership, analysis, public speaking, training and personnel development.

Educational Background:

High School Dipolma from University of Pittsburgh at Bradford, Bradford PA 1/2001 to 8/2012 (Business Management)

High School Dipolma from Neshannock High School, Bradford PA 1/2001 to 10/2012

Job History / Details:

Career Focus

To meet the challenges of a competitive working environment in a position which allows the utilization of my established skills in business applications software, support services, team leadership, analysis, public speaking, training and personnel development.

Summary of Skills

Web-based reporting tools

Bank reconciliations

Event management

Computer Proficient

Statement Billing

Operations analysis

Internet marketing

Microsoft Office Suit 2010

Microsoft Project

HTML / CSS Web Coding

Photoshop

Budgeting

Creative design

CRM Systems

Accomplishments

Fraternal Order of Sigma Lambda Chi

Elected Vice President

Head of our fundraising committee

Increased funds raised for the American Cancer Society by 50

Student Government Association (University of Pittsburgh at Bradford)

Elected Freshman Class President

Liaison between our branch campus and University of Pittsburgh Oakland.

Efficiently budgeted student activity funds.

Professional Experience

May 2010 to Current

Olean Business Institute Olean, New York

Network Administrator

Administered the WAN / LAN network through out the campus building, set up Night Owl security system, designed and maintained content on the schools website, and performed various desktop support tasks throughout the school for both students and staff alike.

June 2008 to July 2011

Family Video Movie Club Bradford, Pennsylvania

Shift Supervisor / Customer Service Representative

Ensured day-to-day tasks were accomplished by staff I was working with that day. Tasks include: bank deposits, pricing updates, bank reconciliations, proper money handling, ensured staff sales were hitting our marks, and made sure various cleanliness measures were taken throughout the building.

Education

2012 University of Pittsburgh at Bradford Bradford, Pennsylvania

Bachelor of Science Business Management

Minor in Economics as well

2007 Neshannock High School New Castle, PA

High School Diploma General

Professional Affiliations

Available Upon Request

Contact this candidate