Resume of John Boskoski

John Boskoski

*** ****** ****

Morgantown, PA 19543

Phone: 484-***-****

Fax:

E-mail Address:

abo3w9@r.postjobfree.com

Download Resume File:

John_Boskoski_Resume-Letter.doc

Current Status: Professional

University Name: Pennsylvania State University

Graduation Date:

Experience: Martins Run Senior Living Community, Media, PA, 1994-2012 Continuing Care

Retirement Community (CCRC). Director Of Maintenance & Security Recruited to meet 24/7

demands for 22-acre campus with multiple facilities including 176 independent living

apartments in 11 buildings, 60-bed skilled nursing unit, 40-bed assisted living unit, 4dining rooms, 1 bistro, 2 commercial kitchens, 2 satellite kitchens, 1 commissary, 8,000

sq.-ft. energy fitness center and 30,000+-sq.-ft. common area. Scope of accountability

included strategic operating goals, preventative maintenance, inspections, and

construction/capital improvement projects. Hired/supervised 18 employees and contractors.

Managed $1.7M operational budget, and $1.5M capital budget. Reported directly to the CEO.

Immediately tapped to turnaround maintenance department and upgrade 1960s elementary

school building previously converted to a CCRC left in disrepair-renovated 78% of interior

property. Led and orchestrated 10+ major internal/external renovation and new construction

projects valued at $25M+, spanning 400,000 sq. ft. * Realized 18% savings in operating

expenses by virtually eliminating need for outside contractors. * Generated over $15M in

incremental revenues over 8 years by creating 8 new designs to attract new demographic

audiences. * Reduced construction fees 40% or $170K by serving as General Contractor for

major facelift, renovation and construction projects. * Saved over $100K in architectural

fees by personally designing, drafting, presenting, and renovating multiple common area

event spaces and offices. * As key liaison and first point of contact for+$3.5 M project,

transformed and upgraded main building, assisted living building, and skilled nursing

complex; led to expanded occupancy levels. * Improved landscape aesthetics by designing,

installing, and maintaining multiple indoor/outdoor themes and realized 27% savings on

each project through in-house management. * Served as Field Superintendent of new +$7M,

1,500-sq.-ft. kitchen, 8,000-sq.-ft energy club, and dining hall. * Elevated maintenance

culture from "light bulb changers" to fully trained technicians for all technical repairs,

replacement, and new installs in electrical, HVAC, plumbing, carpentry, and in-house

renovations. * Devised "move-in" program that was adopted for use by all departments.

Maintenance became one of the highest rated departments based on 3rd-party surveys since

programs inception. * Drove strategy, policies, and procedures that improved departmental

productivity, morale, and reputation and decreased staff absenteeism 45%. Transitioned

office to a paperless maintenance request system. * Raised guest satisfaction ratings and

improved resident/staff relations by instituting a new quality control system for

maintenance calls and a 6-week Customer Service Enhancement program for all facility

staff. * Developed in-house plan for snow removal, resulting in $300K cost savings and

improved safety. * Ensured compliance with all government, agency, safety, and fire

regulations. Implemented and took role as Lead Instructor for annual ongoing fire training

program for staff. * Created original valet concept that raised service level of marketing

events from a 3 to a 5-star rating. Barclay Hotel, Philadelphia, PA, 1990-1994 Once one of

the most famous hotels in the city; now condominiums with full banquet facility. Chief

Engineer Maintained smooth operations of hotel facilities and systems, overseeing

maintenance and repairs to ensure guest appeal and occupancy. Responded to request from

tenants/guests. Supervised 8 employees and all contractor activities on renovations,

remodels, and new construction. Managed $900K operational/capital budget. * Identified

need and repaired 40-year-old steam heating system, providing heat to 20 rooms, enabling

them to be rented out for the first time in many years, resulting in raised occupancy

rates and revenues. * Provided hands-on training to maintenance staff and service

technicians, which led to productivity improvements and cost savings through in-house

maintenance and repairs. * Developed a room maintenance system that significantly

increased room readiness and guest satisfaction rates and lowered maintenance calls. *

Directed facilities renovation/restoration projects including 3,000-sq.-ft. ballroom and

180 rooms-upgraded amenities elevated hotels brand image and led to increased sales. *

Added electrical services to the front of the building that enabled outdoor lighting for

holidays/events. Pennsylvania Maintenance & Management Corp., Norristown, PA, 1985-1990

Commercial property maintenance management company. Director Of Operations / Regional

Director Of Maintenance Directed Maintenance departments at up to 3 locations, providing

expedient apartment turn around and same-day service to residents. Oversaw contractors,

vendors, and RFPs. Led capital planning, renovations, and inspections. Maintained

maintenance/project schedules. Supervised 3 maintenance managers. Managed an average of

$75K budget per property. Dramatically improved Maintenance department for newly purchased

property, Goshen Terrace, with 38 acres and 60 buildings. Led multiple renovation/facelift

projects and transformed this previously "section 8" housing community into one of the

nicest communities in Chester County. * Saved thousands of dollars in contractor costs by

leading multiple in-house improvement projects including extensive landscaping, outdoor

pool renovation, major facelift for 60 buildings, new commercial tennis court, and

construction of new 3,000-sq.- ft. maintenance building. * Brought sealcoating and snow-

plowing in-house, trained staff and saved over $300K annually.

Over 15 years of progressive career achievement in facilities management with a

consistent track record of dramatically reducing costs, improving conditions and ensuring

a positive experience for residents.

John L. Boskoski

407 Weaver Road ( Morgantown, PA 19543 ( 484-***-**** ( abo3w9@r.postjobfree.com

SENIOR MANAGER: Maintenance / SEcurity / Environmental Services

Hospitality Healthcare Continuing Care Retirement Communities Commercial &

Apartment Complexes

Over 15 years of progressive career achievement in facilities management with a

consistent track record of dramatically reducing costs, improving conditions and ensuring

a positive experience for residents.

Have managed properties with up to 60 buildings over 30 acres overseeing space planning,

maintenance, renovations and construction.

Capable of serving as General Contractor (GC) with the ability to draft designs and plans

that has resulted in an average of 40% reduction in construction costs.

Saved over $100K in architectural fees. Noted for creating 8 new independent living

designs that led to $15M+ in additional annual revenue for CCRC.

Capable of operating heavy equipment including Track Loaders, Backhoes, Skid Loaders,

Forklifts and Plows. Computer proficient in PM Works, MS Office, Excel and Outlook.

Deep experience with all facets of building maintenance and engineering. Demonstrate

rapid response, resourcefulness, and persistence in conquering challenges and managing

multiple projects in fast-paced environment.

Highly effective communicator, known for building sincere rapport with residents, staff,

and executives. Strong customer service orientation. Drive staff development and maintain

staff morale in high stress settings. Certified Journeyman Building Maintenance Servicer.

United States Navy experience.

Core Competencies

a% Facility & Property Planning a% Strategic & Long-Range Planning a% Preventative

Maintenance

a% Budgeting & Expense Control a% Team Leadership & Mentoring a% Quality Assurance &

Safety

a% HVAC, Carpentry, Electrical, Plumbing a% General Contractor (GC) Services a% Fire

Response

a% Contract & Vendor Management a% New Facilities & Retrofit Projects a% Regulatory

Compliance

Professional Experience

Martins Run Senior Living Community, Media, PA, 19942012

Continuing Care Retirement Community (CCRC).

DIRECTOR OF MAINTENANCE & SECURITY

Recruited to meet 24/7 demands for 22-acre campus with multiple facilities including 176

independent living apartments in 11 buildings, 60-bed skilled nursing unit, 40-bed

assisted living unit, 4 dining rooms, 1 bistro, 2 commercial kitchens, 2 satellite

kitchens, 1 commissary, 8,000 sq.-ft. energy fitness center and 30,000+-sq.-ft. common

area.

Scope of accountability included strategic operating goals, preventative maintenance,

inspections, and construction/capital improvement projects. Hired/supervised 18 employees

and contractors. Managed $1.7M operational budget, and $1.5M capital budget. Reported

directly to the CEO.

Immediately tapped to turnaround maintenance department and upgrade 1960s elementary

school building previously converted to a CCRC left in disrepair renovated 78% of interior

property. Led and orchestrated 10+ major internal/external renovation and new construction

projects valued at $25M+, spanning 400,000 sq. ft.

Realized 18% savings in operating expenses by virtually eliminating need for outside

contractors.

Generated over $15M in incremental revenues over 8 years by creating 8 new designs to

attract new demographic audiences.

Reduced construction fees 40% or $170K by serving as General Contractor for major

facelift, renovation and construction projects.

Saved over $100K in architectural fees by personally designing, drafting, presenting, and

renovating multiple common area event spaces and offices.

As key liaison and first point of contact for+$3.5 M project, transformed and upgraded

main building, assisted living building, and skilled nursing complex; led to expanded

occupancy levels.

Improved landscape aesthetics by designing, installing, and maintaining multiple

indoor/outdoor themes and realized 27% savings on each project through in-house

management.

Served as Field Superintendent of new +$7M, 1,500-sq.-ft. kitchen, 8,000-sq.-ft energy

club, and dining hall.

Elevated maintenance culture from "light bulb changers" to fully trained technicians for

all technical repairs, replacement, and new installs in electrical, HVAC, plumbing,

carpentry, and in-house renovations.

Devised "move-in" program that was adopted for use by all departments. Maintenance became

one of the highest rated departments based on 3rd-party surveys since program's inception.

Drove strategy, policies, and procedures that improved departmental productivity, morale,

and reputation and decreased staff absenteeism 45%. Transitioned office to a paperless

maintenance request system.

Raised guest satisfaction ratings and improved resident/staff relations by instituting a

new quality control system for maintenance calls and a 6-week Customer Service Enhancement

program for all facility staff.

Developed in-house plan for snow removal, resulting in $300K cost savings and improved

safety.

Ensured compliance with all government, agency, safety, and fire regulations. Implemented

and took role as Lead Instructor for annual ongoing fire training program for staff.

Created original valet concept that raised service level of marketing events from a 3 to

a 5-star rating.

Barclay Hotel, Philadelphia, PA, 19901994

Once one of the most famous hotels in the city; now condominiums with full banquet

facility.

CHIEF ENGINEER

Maintained smooth operations of hotel facilities and systems, overseeing maintenance and

repairs to ensure guest appeal and occupancy. Responded to request from tenants/guests.

Supervised 8 employees and all contractor activities on renovations, remodels, and new

construction. Managed $900K operational/capital budget.

Identified need and repaired 40-year-old steam heating system, providing heat to 20

rooms, enabling them to be rented out for the first time in many years, resulting in

raised occupancy rates and revenues.

Provided hands-on training to maintenance staff and service technicians, which led to

productivity improvements and cost savings through in-house maintenance and repairs.

Developed a room maintenance system that significantly increased room readiness and guest

satisfaction rates and lowered maintenance calls.

Directed facilities renovation/restoration projects including 3,000-sq.-ft. ballroom and

180 rooms upgraded amenities elevated hotel's brand image and led to increased sales.

Added electrical services to the front of the building that enabled outdoor lighting for

holidays/events.

Pennsylvania Maintenance & Management Corp., Norristown, PA, 19851990

Commercial property maintenance management company.

DIRECTOR OF OPERATIONS / REGIONAL DIRECTOR OF MAINTENANCE

Directed Maintenance departments at up to 3 locations, providing expedient apartment turn

around and same-day service to residents. Oversaw contractors, vendors, and RFPs. Led

capital planning, renovations, and inspections. Maintained maintenance/project schedules.

Supervised 3 maintenance managers. Managed an average of $75K budget per property.

Dramatically improved Maintenance department for newly purchased property, Goshen

Terrace, with 38 acres and 60 buildings. Led multiple renovation/facelift projects and

transformed this previously "section 8" housing community into one of the nicest

communities in Chester County.

Saved thousands of dollars in contractor costs by leading multiple in-house improvement

projects including extensive landscaping, outdoor pool renovation, major facelift for 60

buildings, new commercial tennis court, and construction of new 3,000-sq.-ft. maintenance

building.

Brought sealcoating and snow-plowing in-house, trained staff and saved over $300K

annually.

Education Certification Training

32 credits towards BS in Facilities Management, Delaware County Community College

Police Academy Graduate HVAC Program, Western Montgomery County Vocational Technical

School

Certifications:

Certified Journeyman Building Maintenance Servicer Certified Pool Operator

Refrigeration Recovery Certification Hotel / Motel Front Office Procedures

Certification

Professional Development Courses:

HVAC, Plumbing, Electrical, Life Safety Code, Management Training, BOCA Code, Fire

Training

John L. Boskoski

407 Weaver Road ( Morgantown, PA 19543 ( 610-***-**** ( abo3w9@r.postjobfree.com

Dear Hiring Manager:

I offer a unique combination of senior level facilities management experience that spans

the hotel, healthcare, continuing care retirement communities, and rental communities

market sectors. My qualifications include:

Extensive experience in renovations, space planning, preventative maintenance program

development, continuous quality improvements, budget management, capital improvements,

construction management, operations management, and mechanical operations. My experience

includes managing properties with up to 60 buildings over 30 acres.

Serving as the General Contractor (GC), I have delivered an average of 40% reduction in

construction costs. Multiple certifications including Journeyman Building Maintenance

Servicer, Pool Operator, and Refrigeration Recovery certifications.

Strong drafting and design skills, I have saved over $100K in architectural fees and

created 8 new independent living designs that led to $15M+ in additional annual revenue

for a CCRC.

Most significant has been my ability to completely transform previously chaotic

Maintenance operations into a culture of excellence for a CCRC, driving revenue growth and

building sustainable competitive advantages through renovations and continuous

improvements. As Director of Maintenance and Security, I led multiple renovation projects

valued at $25M+ spanning 400,000 square feet and realized an18% savings in operating

expenses through in-house activities.

In addition, I am known for my ability to consistently deliver quality customer service

with a high level of professionalism in fast-paced environments. Moreover, I am highly

creative and diligent with the proven ability to deliver multiple projects on time and

under budget.

I would welcome the opportunity to speak with you further about your needs and the

capabilities and value that I can offer your organization. To set up an interview, you may

reach me easiest at my cell number 610-***-****. I look forward to speaking with you and

thank you in advance for your time and consideration.

Sincerely,

John Boskoski

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