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Customer Service Maintenance

Location:
Jackson, TN
Posted:
October 15, 2012

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Resume:

matthew harhi

Email: abo3si@r.postjobfree.com

Address:

City: whitleyville

State: TN

Zip: 38588

Country: USA

Phone: 931-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Professional Maintenance Technician with construction experience. Specialties include plumbing, painting, drywall,mechanical skills, electrical wiring, heavy equiptment operation and carpentry.

Educational Background:

High School Dipolma from fletcher high school, Jacksonville FL 1/2001 to 8/1973 (electrical training)

Job History / Details:

Summary

Professional Maintenance Technician with construction experience. Specialties include plumbing, painting, drywall,mechanical skills, electrical wiring, heavy equiptment operation and carpentry.

Skills

Consistent work history

Customer relationship building

Customer service experience

Direct labor crew training

Employee performance reviews

Employee productivity reports

Equipment problem resolution

Blueprint interpretation

Troubleshooting at component level

SAP knowledge

Strong initiative

Strong mechanical skills

Troubleshooting expert

Schematic diagram interpretation

Blueprint reading and interpretation

Strong mechanical aptitude

Dependable independent worker

Good communication skills

Good at following instructions

Hand/power tools

Fast learner

Solid independent worker

Basic computer skills

Basic math skills

Blueprint reading

Strong organizational skills

Strong team player

Strong work ethic

Strong written and verbal communication skills

Supervisory experience

Timely project completion

Schematics reading

Warehouse management

Manual labor skills

Industry safety equipment

Inventory control practices

General math skills

Establishing goals and setting priorities

Good judgment

Good mechanical aptitude

Good verbal/written communication skills

Power tools

Have own tools

Lifting up to 100 lbs

Pneumatic activity expert

Production line/assembly line forklift experience

Proficiency with mechanical and electric tools

Internet research

Accomplishments

Inventory Control

Restocked and organized items as necessary and as directed.

Programming

Programmed general maintenance machinery including lathes and band saws.

Reporting

Responsible for daily reporting on production equipment, including parts produced, downtime minutes, and any quality concerns.

Supervision

Trained contract workers to perform general warehouse duties to company standards.

Testing

Inspected and tested machinery and equipment to diagnose machine malfunctions.

Machine Repair

Detected machine malfunctions and problem-solved accordingly.

Repaired, maintained and replaced parts on dies.

Blueprint Reading

Read blueprints, work orders, and production schedules to accurately determine job instructions and specifications.

Documentation

Reported and documented unsafe conditions, equipment and/or injury.

Equipment Maintenance

Performed routine maintenance on equipment on as-needed basis.

Inspection

Followed checklists to inspect drives, motors, and belts and do other maintenance jobs.

Experience

October 1995 to July 2012

md moody and sons jacksonville, floriida

field crane technician

Accurately read blueprints and repair manuals to identify mechanical problems and fix them.Completed all repairs and maintenance work to company standards.Employed wide variety of hand and power tools including hoists, drills, precision measuring instruments and electronic testing devices.Ensured customer satisfaction by providing highest quality of products by ensuring all equipment was properly installed and working correctly.Repaired wiring, plumbing, equipment, and machinery.Responsible for promoting safe and clean working environment.Reviewed work orders and communicated with prior shift to assess work needs for the day.Supported technicians in equipment maintenance and repair.Took care of facility equipment, grounds, roads and fences.Used hand tools to mount, install, and secure tools.Used hoists and cranes to lift work pieces to machine.Used measuring instruments to inspect parts.Verified that machine setups conformed to specs.Worked overtime, including evenings and weekends, to respond to emergencies and fix unsafe conditions.Safe and efficient operation of lift equiptment and cranes up to 100 tons Installed, aligned, and balanced new equipment.Kept supervisor informed of job progress and material requirementsMaintained compliance with company standards to perform all maintenance activities.Maintained positive relationships with all customers.Followed standards and procedures to maintain safe work environment.Notified supervisors of faulty operations and defective materials.Informed supervisors when machines needed major service.Oiled and cleaned machines and added coolant to machine reservoirs.Operated wide variety of equipment including power saws, sanders, grinders, cranes drill press, forklift and basic hand tools.Painted building structures.Performed basic machine set up. .

August 1990 to November 2003

cameron ashley building products jacksonville, florida

operation manager

Provided outstanding customer service.Accurately read, understood, and carried out written instructions.Assisted in implementation of operations, maintenance and capital programs.Cleaned, wrapped, and labeled outgoing orders.Communicated operational issues and changes to supervisor on regular basis.Completed all repairs and maintenance work to company standards.Coordinated and monitored vendor maintenance for large repairs.Counted and verified orders picked to ensure accuracy.Ensured customer satisfaction by providing highest quality of products by ensuring all equipment was properly installed and working correctly.Exceeded customer product expectations by maintaining equipment to product quality products.Inspected machine parts for conformance to product specifications.Planned work and determined appropriate tools and equipment.Promoted shop safety by working in a safe manner.Reduced downtime during production by maintaining equipment and reducing unnecessary maintenance.Repaired wiring, plumbing, equipment, and machinery.Responsible for promoting safe and clean working environment.Reviewed work orders and communicated with prior shift to assess work needs for the day.Set up station by receiving picking and packing order and gathering packing materials.Supported technicians in equipment maintenance and repair.Took care of facility equipment, grounds, roads and fences.Unloaded incoming inventory and placed products onto shelves.Used hand tools to change worn cutting tools.Used measuring instruments to inspect parts.Used precision measuring instruments, templates, and fixtures to measure dimensions of finished work pieces.Verified that machine setups conformed to specs.Worked overtime, including evenings and weekends, to respond to emergencies and fix unsafe conditions.Collaborated with sales team Developed and implemented a productivity improvement plan which resulted in company savings of over $10K in one year.to ensure smooth work flow and efficient organization operations.

Led a team of 6 to perform loading operationSafe and efficient operation of all roll forming machineryAchieved revenue objective by implementing cost-cutting measures.Assisted in management of business operations by maintaining records and files, preparing cost and inventory reports, and ordering supplies.Maintained compliance with company standards to perform all maintenance activities.Maintained inventory for central warehouse of tools and supplies.Maintained record accuracy by using work order reporting system.Followed standards and procedures to maintain safe work environment.Notified supervisors of faulty operations and defective materials.Oiled and cleaned machines and added coolant to machine reservoirs.Operated wide variety of equipment including power saws, sanders, grinders, cranes drill press, forklift and basic hand tools.Performed basic machine set up.Picked orders from inventory locations.Picked, packed, received, and restocked products with forklift, lift truck and stock picker..

Education and Training

1973 fletcher high school jacksonville, florida

GED



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