Customer Service Maintenance
Resume:
matthew harhi
Email: ********@********.***
Address:
City: whitleyville
State: TN
Zip: 38588
Country: USA
Phone: 931-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Professional Maintenance Technician with construction experience. Specialties include plumbing, painting, drywall,mechanical skills, electrical wiring, heavy equiptment operation and carpentry.
Educational Background:
High School Dipolma from fletcher high school, Jacksonville FL 1/2001 to 8/1973 (electrical training)
Job History / Details:
Summary
Professional Maintenance Technician with construction experience. Specialties include plumbing, painting, drywall,mechanical skills, electrical wiring, heavy equiptment operation and carpentry.
Skills
Consistent work history
Customer relationship building
Customer service experience
Direct labor crew training
Employee performance reviews
Employee productivity reports
Equipment problem resolution
Blueprint interpretation
Troubleshooting at component level
SAP knowledge
Strong initiative
Strong mechanical skills
Troubleshooting expert
Schematic diagram interpretation
Blueprint reading and interpretation
Strong mechanical aptitude
Dependable independent worker
Good communication skills
Good at following instructions
Hand/power tools
Fast learner
Solid independent worker
Basic computer skills
Basic math skills
Blueprint reading
Strong organizational skills
Strong team player
Strong work ethic
Strong written and verbal communication skills
Supervisory experience
Timely project completion
Schematics reading
Warehouse management
Manual labor skills
Industry safety equipment
Inventory control practices
General math skills
Establishing goals and setting priorities
Good judgment
Good mechanical aptitude
Good verbal/written communication skills
Power tools
Have own tools
Lifting up to 100 lbs
Pneumatic activity expert
Production line/assembly line forklift experience
Proficiency with mechanical and electric tools
Internet research
Accomplishments
Inventory Control
Restocked and organized items as necessary and as directed.
Programming
Programmed general maintenance machinery including lathes and band saws.
Reporting
Responsible for daily reporting on production equipment, including parts produced, downtime minutes, and any quality concerns.
Supervision
Trained contract workers to perform general warehouse duties to company standards.
Testing
Inspected and tested machinery and equipment to diagnose machine malfunctions.
Machine Repair
Detected machine malfunctions and problem-solved accordingly.
Repaired, maintained and replaced parts on dies.
Blueprint Reading
Read blueprints, work orders, and production schedules to accurately determine job instructions and specifications.
Documentation
Reported and documented unsafe conditions, equipment and/or injury.
Equipment Maintenance
Performed routine maintenance on equipment on as-needed basis.
Inspection
Followed checklists to inspect drives, motors, and belts and do other maintenance jobs.
Experience
October 1995 to July 2012
md moody and sons jacksonville, floriida
field crane technician
Accurately read blueprints and repair manuals to identify mechanical problems and fix them.Completed all repairs and maintenance work to company standards.Employed wide variety of hand and power tools including hoists, drills, precision measuring instruments and electronic testing devices.Ensured customer satisfaction by providing highest quality of products by ensuring all equipment was properly installed and working correctly.Repaired wiring, plumbing, equipment, and machinery.Responsible for promoting safe and clean working environment.Reviewed work orders and communicated with prior shift to assess work needs for the day.Supported technicians in equipment maintenance and repair.Took care of facility equipment, grounds, roads and fences.Used hand tools to mount, install, and secure tools.Used hoists and cranes to lift work pieces to machine.Used measuring instruments to inspect parts.Verified that machine setups conformed to specs.Worked overtime, including evenings and weekends, to respond to emergencies and fix unsafe conditions.Safe and efficient operation of lift equiptment and cranes up to 100 tons Installed, aligned, and balanced new equipment.Kept supervisor informed of job progress and material requirementsMaintained compliance with company standards to perform all maintenance activities.Maintained positive relationships with all customers.Followed standards and procedures to maintain safe work environment.Notified supervisors of faulty operations and defective materials.Informed supervisors when machines needed major service.Oiled and cleaned machines and added coolant to machine reservoirs.Operated wide variety of equipment including power saws, sanders, grinders, cranes drill press, forklift and basic hand tools.Painted building structures.Performed basic machine set up. .
August 1990 to November 2003
cameron ashley building products jacksonville, florida
operation manager
Provided outstanding customer service.Accurately read, understood, and carried out written instructions.Assisted in implementation of operations, maintenance and capital programs.Cleaned, wrapped, and labeled outgoing orders.Communicated operational issues and changes to supervisor on regular basis.Completed all repairs and maintenance work to company standards.Coordinated and monitored vendor maintenance for large repairs.Counted and verified orders picked to ensure accuracy.Ensured customer satisfaction by providing highest quality of products by ensuring all equipment was properly installed and working correctly.Exceeded customer product expectations by maintaining equipment to product quality products.Inspected machine parts for conformance to product specifications.Planned work and determined appropriate tools and equipment.Promoted shop safety by working in a safe manner.Reduced downtime during production by maintaining equipment and reducing unnecessary maintenance.Repaired wiring, plumbing, equipment, and machinery.Responsible for promoting safe and clean working environment.Reviewed work orders and communicated with prior shift to assess work needs for the day.Set up station by receiving picking and packing order and gathering packing materials.Supported technicians in equipment maintenance and repair.Took care of facility equipment, grounds, roads and fences.Unloaded incoming inventory and placed products onto shelves.Used hand tools to change worn cutting tools.Used measuring instruments to inspect parts.Used precision measuring instruments, templates, and fixtures to measure dimensions of finished work pieces.Verified that machine setups conformed to specs.Worked overtime, including evenings and weekends, to respond to emergencies and fix unsafe conditions.Collaborated with sales team Developed and implemented a productivity improvement plan which resulted in company savings of over $10K in one year.to ensure smooth work flow and efficient organization operations.
Led a team of 6 to perform loading operationSafe and efficient operation of all roll forming machineryAchieved revenue objective by implementing cost-cutting measures.Assisted in management of business operations by maintaining records and files, preparing cost and inventory reports, and ordering supplies.Maintained compliance with company standards to perform all maintenance activities.Maintained inventory for central warehouse of tools and supplies.Maintained record accuracy by using work order reporting system.Followed standards and procedures to maintain safe work environment.Notified supervisors of faulty operations and defective materials.Oiled and cleaned machines and added coolant to machine reservoirs.Operated wide variety of equipment including power saws, sanders, grinders, cranes drill press, forklift and basic hand tools.Performed basic machine set up.Picked orders from inventory locations.Picked, packed, received, and restocked products with forklift, lift truck and stock picker..
Education and Training
1973 fletcher high school jacksonville, florida
GED
Contact this candidate