Travis LaRose, Information Systems Professional

Travis LaRose

Cell: 727-***-****

Email: abo3o7@r.postjobfree.com

Relevant professional experience:

Network configuration (Strong understanding of the OSI model and its components)

TCP/IP, DNS, and DHCP settings and configuration

Hardware and Software diagnosis including wireless network configuration and security

Configuring and provisioning VoIP switches

Firewall Settings and configuration

Security Methods and Practices including tools, such as wireshark and tcpdump/windump

Strong understanding of mobile operating systems

Superior documentation skills (writing for the technical professional)

Superior problem solving skills

Work Experience:

Product Specialist, Bright House Networks - May 2009 - Present

Maitland, Florida

Troubleshooting internet connectivity for residential customers including, but not

limited to modem resets, wireless router configuration (including customized SSID, pre-

shared keys, and port forwarding), and PC/Mac configuration. Strong troubleshooting is

essential in reducing the amount of technicians required for home visits, thus reducing

annual overhead for the company.

Troubleshooting VoIP (Voice over Internet Protocol), phone over internet, checking switch

configuration, manually inputting activation/deactivation work orders, and reconfiguring

the switch if needed to restore or add services and features.

Superior communication skills and critical thinking are essential for this position in

order to guide the customer through their unique issue efficiently and effectively. For

this some terminology may need to be altered for the customer in an effort to promote

customer image while efficiently troubleshooting their concern.

IT Technician (Contractor), Netview, Inc. - January 2008 - December 2008

Charlotte, North Carolina

Installed Cisco VoIP phones as the last transition stage from an analog to a digital

telephony system. Implemented new equipment, decommissioned old equipment, tested and

troubleshot configuration errors.

Network and data center analysis. Analysis was completed to support the rationalization

and upgrade of multiple AG Edwards /Wachovia centers in order to transition to an updated

and combined network infrastructure.

Worked independently to install LAN/WAN workstations at and associated peripherals for

multiple Sears Optical locations across Central Florida.

Assisted and planned configuration, integration and implementation of updated

workstations. Pre-implementation required workstation assembly, imaging drives, and

testing for functionality and network integration.

Education:

Bachelors of Science, Information Systems Technology - August 2006 - June 2011

University of Central Florida, Orlando, Florida

Certified Ethical Hacker (CEH) Certification - Target date - August 2012

Professional Associations:

ISSA - Information Systems Security Association - https://www.issa.org/

Attend regular meetings with local chapter members to discuss current and upcoming trends

in information systems security, including, but not limited to, mobile device security in

the enterprise, removable storage device security and the inner workings of the Stuxnet

virus

Download a copy of my resume here:

Travis LaRose Resume.doc

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