Project Manager Management
Resume:
Resume also available as a MS-Word Document at www.CraigMason.com/resume2.docS. CRAIG MASON
PMP
Carmel, IN 46033
Home: 317-***-****
Cell: 317-***-****
Areas of Expertise:
. Project Management
. Healthcare Plans and Processing
. Software Design & Implementation
. System Management & Integration
. Strategic Planning
. Creative Solutions
. Healthcare/Legislative Support
PROFESSIONAL EXPERIENCE
DELL SERVICES (Previously Perot Systems), Plano, TX 2008 - presentSenior Project Manager
Management of projects to support systems at Harvard Pilgrim Health Care (HPHC). Projects
currently and recently managed include;
. Enhancement of process to convert paper claims to EDI format utilizing Entrendex
software.
. Transition from 4010 to 5010 HIPAA format EDI claims.
. Implementation of new Medicare Supplement product.
. Replatform of intranet and internet content to Linux servers.
. Implementation of 2009 and 2010 updates to First Seniority product.
INDECON CONSULTING, Indianapolis, IN 2008Senior Project Manager
Management of projects for Golden Rule Insurance (division of United Healthcare). Tasks
managed include;
. Management of projects for Golden Rule Insurance (division of United Healthcare)..
. Business Process Management and Business Rules project management for New Business and
Underwriting department projects.
CONSECO, Carmel, IN 2006 - 2008Senior Project Manager
Management of IT projects for the Enterprise Program Management Office (EPMO). Tasks
managed include;
. Project management of multi-state Department of Insurance compliance audits, impact
mitigation activities, post-audit remediation procedural and process changes.
. Implementation of financial systems upgrades.
. Project including 70+ interfaces involving over 10 separate IT teams using local,
offshore, and contract personnel.
. Oversight and staffing for testing, including automated and manual regression testing,
system integration testing, and user acceptance testing.
. Technical answers to vendor questions in support of RFP process.
PEROT SYSTEMS, Carmel, IN 2002 - 2006Senior Project Manager
Coordination of Perot IT, Perot Claims, client IT and client business staff. Managed
projects include;
. Migration of client medical products (plans) from Amisys to UNET system.
. Implementation of new Harvard Pilgrim Healthcare HMO & PPO products (New Hampshire
NetOption, Massachusetts Tiered Network, & High Deductible Health Plan - HSA products).
. Migration of providers to direct submission of claims data in HIPAA compliant format.
. Selection, design, development and implementation of Billing Reconciliation project as
part of PacifiCare's implementation of Diamond 950 system.
CRAIG MASON & ASSOCIATES, Carmel, IN 1999 - 2002Owner
Providing Information Technology and Flexible Benefit Plan consulting services to benefit
plan administrators, employers and other consulting firms.
. Assist a major west coast HMO (2-3 million members) in its efforts to enhance and
expand its fully-insured and self-insured PPO administration utilizing TriZetto s RIMS
system.
. Conversion of medical claims processing from RIMS system to Navisys system.
. Website design and implementation.
. Performance of Flexible Benefit Plan non-discrimination testing.
. Answer Flexible Benefit Plan questions on Users Group Forum (www.ecfc.org), and via fee-
for-service contracts to benefit plan administrators.
. Review Flexible Benefit Plan - plan documents, employee and employer communication
documents, non-discrimination testing, software processing and procedures, personnel
organization structure, and comparison of fee structure to other competitors.
UNITED STATES GRAND PRIX HOSPITALITY COMMITTEE, Indianapolis, IN 2000
Director of Information Technology
Developed and managed the Information Technology needs to support the Hospitality
Committee s successful multi-language race attendee and media support (600+ volunteers) at
hotels, airport, and the Indianapolis Motor Speedway.
. Determined system hardware and software requirements.
. Acquired corporate financial support and sponsorship.
. Acquired computer systems.
. Managed 12 volunteers in the delivery, setup, deployment, testing, teardown and
reshipping of systems.
KEY FAMILY OF COMPANIES, Indianapolis, IN 1988 - 1999
Chief Information Officer - Key Family of Companies (1996-1999
)
Vice President - Key Benefit Administrators (1988-1999)
Directed the systems supporting 450+ users in a five-city network. During this period,
the company grew from processing $30 million of medical claims per year to over $500
million per year.
. Supervised the installation of a five-city, fully integrated Wide Area Network of 20+
servers (Hewlett Packard, Windows NT, Novell NetWare, Citrix/WinFrame).
. Replaced a pool of modems and phone lines with a cost effective, high speed, secure
internet access of all company hardware and software systems.
. Managed the implementation of the organization's multiple web sites, including a third
party, internet-based human resources system for internal use and marketing to clients.
. Implemented the company's first Medical Claims Data Warehouse ($1.5 billion in medical
claims). This included Clinical Analysis software implementation; development of claim
data extracts, data warehouse loads and data warehouse reporting systems.
. Saved over $300,000 by evaluating vendor suggested hardware and recommending a cost
effective alternative.
. Managed RIMS-QicClaim system hardware and technical software support and staff.
KEY FAMILY OF COMPANIES,
continued
President - Flex Support Group, Inc. (1996-1999
)
Vice President - Flex Support Group, Inc. (1988-1996)
Managed the development, testing, enhancement, implementation, support and marketing of
software products for use by the other companies within the organization. This included
both hands-on development and support as well as the management of employees and outside
consultants.
. Marketed software products to other companies - insurance companies, third party
administrators, and employers. Products included FlexPro (a Flexible Spending Account
administration system), and QAnswer (a Report Management system).
. Achieved a return on income (ROI) of over 20% from 1996 through 1998.
KIWI SERVICES, INC., Wheeling, IL 1978 - 1988Owner
Clients and projects included:
. Wm. Wrigley Jr. Company - Personnel Data System, Manufacturing Equipment Parts System
(Bill of Materials), and various other projects.
. Versa Management Systems Ltd. - U.S. Project Manager for a Canadian consulting firm.
Managed programmers located in both the U.S. and Canada as well as clients in the U.S.
Largest project was a billing system for American Steamship Company.
. AMOCO - Redesigned and rewrote the Motor Club Dispatch System.
. Golden Rule Insurance - Worked on claims tracking system and other projects.
. Rothesay Paper Company - Developed and marketed software to track newsprint
orders/shipments from the mill to the warehouse to the newspaper.
Professional Experience Prior To 1978 Not Included In This Resume
EDUCATION
Taylor University, Upland, IN, Major: Physics
Indiana University/Purdue University at Indianapolis, Major: Computer Science
PROFESSIONAL AFFILIATIONS
Employer's Council on Flexible Compensation (ECFC), Washington, DC 1991 - 2000
- Past member of Board of Directors
- Flex Technical Advisory Council - Charter Member
- Executive Committee, Cafeteria Plan Advisory Council (CPAC)
- Edited and Published IRS Question and Answer sessions from conferences
Indiana Information Technology Association (INITA), Indianapolis, IN 1999-2003
Business and Professional Exchange (BPE), Indianapolis, IN 1999-202
Association of RIMS Clients (ARC), Resource Information Management Systems (RIMS),
Naperville, IL 1988 - 1999
American Society of Pension Actuaries (ASPA), Arlington, VA 1995
HONORS and AWARDS
Certified Project Management Professional - Project Management Institute.
Recipient of Perot Systems/Harvard Pilgrim Healthcare 2003 Excellence in Project
Management award.
Certified Flexible Compensation Instructor (CFCI) Designation - Charter Designee.
Provided legislative support to members of Congress and their staffs for Health Care
Reform.
Invited by Internal Revenue Service to help develop 1996 IRS Business Plan.
Co-authored ECFC/CPAC's Guide to Cafeteria Plan Administration.
Presenter, ARC Annual Conference - Working the Internet, Orlando, FL.
Charter Certified Instructor - ASPA's Cafeteria Plan Fundamentals (HW-1).
Send Email to Craig Mason: abo3l4@r.postjobfree.com
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Last modified: March 17, 2012
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