Customer Service Sales

Joseph Schneiderhan

Email: abo3ko@r.postjobfree.com

Address:

City: Eugene

State: OR

Zip: 97405

Country: USA

Phone: 541-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

My career overview includes 10 years of sales, customer service, a superb attitude toward maintaining great rapport with clients, energetic and reliable sales associate with plenty of experience working in diverse retail environments, also a great communicator.

Educational Background:

High School Dipolma from Alison l. Steele, Schertz TX 1/2001 to 4/2005 (general studies)

Job History / Details:

Career Overview

My career overview includes 10 years of sales, customer service, a superb attitude toward maintaining great rapport with clients, energetic and reliable sales associate with plenty of experience working in diverse retail environments, also a great communicator.

Work Experience

October 2007 to Current

Aqua Serene/ Aurora innovations Eugene, OR

management and customer service representative

Duties at Aqua serene including but not limited to, general store maintenance, stocking, customer service, large money transactions, opening, closing store, in depth knowledge of products and services, electrical ballast repair, calibration of ph and nutrient meters, invoices, product checking in, product shipping out, certified fork lift driver, management and project coordination for other employees, out of state representative for aurora innovation products, conflict resolution, national technical support, and much more.

wage: $13.00/hr

December 2005 to August 2007

Bluebonnet Hydroponic produce Schertz, TX

Management/ general maintenance

Duties included general hydroponic equipment maintenance, washing planter tubes, calibrating meters, continual seeding, planting, thinning, and harvesting of basil, lettuce, micro greens etc. I also helped build a total of 5 100ft by 25 ft greenhouses while i was there. I have packed and shipped and driven all of this produce all the way from schertz, to san antonio, to austin to houston. However truck was small enough to not require cdl.

wage: $12.00/hr

November 2004 to December 2005

SOL Organics and hydroponics San Antonio, TX

management

Store management, open store, stocking, product research, care of hydroponic systems, calibration of meters, sweeping, moping, bathroom clean up, general plant care, loading soil, technical garden advise, inventory, closing register, closing store, making deposits.

wage: $6.50/hr tips

Core Strengths

Store maintenance

Top sales performer

Shipping and receiving

Telephone inquiries

Strategic sales

Invoice processing

Credit card processing

Adaptability

Conflict resolution

Creative problem solver

Listening skills

Excellent communication skills

MS Windows proficient

Problem solver

Fast learner

Courteous demeanor

Strong client relations

Energetic work attitude

Trusted key holder

Seasoned in conflict resolution

Sharp problem solver

Quick learner

Store maintenance ability

Adaptive team player

Familiar with most herbs and there uses

Accomplishments

Conflict Resolution

Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.

Customer Follow-up

Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.

Customer Service

Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Customer Service

Consistently received positive feedback from customers and created repeat business by developing long-term relationships with customers.

Sales

Consistently generated additional revenue through skilled sales techniques.

Product Promotion

Up-sold products and motivated customers to upgrade current product plans.

Customer Interface

Greeted customers upon entrance and handled all cash and credit transactions.

Assisted customers over the phone regarding store operations, product, promotions and orders.

Monetary Transactions

Handled cash, check, credit and automatic debit card transactions with 100 percentage accuracy.

Multi-tasking

Cashiered with two cash registers at once in tandem to maximize customer flow.

Educational Background

05 Alison l. Steele Schertz, TX

High School Diploma general studies

Continuing education in lutherie.

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