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Customer Service Management

Location:
Austin, TX
Posted:
October 12, 2012

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Resume:

Jason Bomer

Email: abo3ki@r.postjobfree.com

Address:

City: Austin

State: TX

Zip: 78758

Country: USA

Phone: 325-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Seasoned Executive Chef with a passion for details and quality customer service. Previously managed more than 30 employees and organized daily prep list, purchased all products and created weekly specials. Desires a position of new challenges in the food industry.

Educational Background:

High School Dipolma from Texas Culinary Academy, Austin TX 1/2001 to 1/1999 (Management/Culinary)

Job History / Details:

Summary

Seasoned Executive Chef with a passion for details and quality customer service. Previously managed more than 30 employees and organized daily prep list, purchased all products and created weekly specials. Desires a position of new challenges in the food industry.

Highlights

Proven sales record

Proven cost-control expert

Staff development talent

Natural leader

Point of Sale (POS) system operation

Strong work ethic

Trained in performance and wage reviews

Stable work history

Accomplishments

Increased revenue from under a million to a two million dollar store year in four years.

Achieved best labor in region two years running.

Experience

May 2008 to September 2012

NORDSTROM Austin, TX

Executive Chef

Carefully interviewed, selected, trained and supervised staff.

Scheduled and directed staff in daily work assignments to maximize productivity.

Organized special events in the restaurant, including catering's, promotions and corporate luncheons.

Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.

Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.

Optimized profits by controlling food, beverage and labor costs on a daily basis.

Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.

Prepared for and executed new menu implementations.

Performed restaurant walk-throughs to gauge timeliness and excellent service quality.

Skillfully interacted with external vendors to obtain the best quality in pricing and product.

Ability to create and cost out specials to help with food cost.

November 2005 to May 2008

Hunters Wildlife Systems San Angelo, TX

Private Chef

Took care of high-end clients

Created a three meal menu for a week at a time.

Stayed within budget for food cost.

November 2004 to November 2005

Bentwood Country Club San Angelo, TX

Sous Chef

Collaborated with the Executive Chef to analyze and approve all food and beverage selections.

Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.

Correctly calculated inventory and ordered appropriate supplies.

Education

1999 Texas Culinary Academy Austin, TX

Associate of Management/Culinary Certiicate Management/Culinary

Courses in Hospitality and Restaurant Management

Food Service Management and Restaurant Management courses

Associate of Management with a 3.8 gpa

Basic Vocational Certificate: Culinary Management



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