Customer Service High School

Paula Brunner

Email: abo3i5@r.postjobfree.com

Address:

City: Lumberton

State: TX

Zip: 77657

Country: USA

Phone: 409-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Dedicated, responsible Class B driver (all endorsements) with a clean drivers license. Self-motivated and customer-focused. I have driven a bus in a refinery for the past four years as well as a dispatcher.

Educational Background:

High School Dipolma from Lumberton High School, Lumberton TX 1/2001 to 5/1994 (General studies)

Job History / Details:

Summary

Dedicated, responsible Class B driver (all endorsements) with a clean drivers license. Self-motivated and customer-focused. I have driven a bus in a refinery for the past four years as well as a dispatcher.

Skills

Bus Driver

Dispatcher

Customer service Specialist

Administrative support

Can safely maneuver inside a dangerous refinery

Able to log any information given by drivers

Able to handle any situation or problem that passengers may have encountered

Strong schedule coordinating skills along with creating any necessary spreadsheets needed to organize office efficiently

Accomplishments

Supervision

Trained drivers in how to perform general duties to company standards. Explained company policies and how scheduling worked .

Also assisted drivers in parking buses in appropriate and safe places.

Guided passengers to the safest exits once exited the buses

Experience

September 2007 to April 2012

M.V. Transportation Port Arthur, Texas

Driver/ lot supervisor/ dispatcher

I drove a bus as well as worked as a lot supervisor and and a dispatcher. I started off as a driver and worked my way up to a lot supervisor and then eventually into the Dispatch office where I remained until the time of my layoff

February 2002 to September 2007

West Corporation Beaumont, Texas

Customer Service specialist

I handled phone calls from customers for residential and commercial account holders for an electric company called Dominion Electric. I handled billing issues as well as extension requests as well as advisement on how to save electricity and help reduce their bills.

Education and Training

1994 Lumberton High School Lumberton, Texas

High School Diploma General studies

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