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Customer Service Sales

Location:
Muskegon, MI
Posted:
October 12, 2012

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Resume:

Sharon Keck

Email: abo3hd@r.postjobfree.com

Address:

City: Muskegon

State: MI

Zip: 49445

Country: USA

Phone: 616-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Hard-working, and energetic, looking to apply my education and experience to a growing company. Areas of proficiency include knowledge gained from over 5 years working in accounting. Diverse experiences including property management, journalism, cashier, sales associate and teacher's aide.

Educational Background:

High School Dipolma from Baker College, Muskegon MI 1/2001 to 9/2005 (Small Business Management)

Job History / Details:

Career Overview

Hard-working, and energetic, looking to apply my education and experience to a growing company. Areas of proficiency include knowledge gained from over 5 years working in accounting. Diverse experiences including property management, journalism, cashier, sales associate and teacher's aide.

Core Strengths

Cash Management

Office Management

Customer Service A/R & A/P

Promotional Marketing and Sales

Tax Forms

Financial Reports in Quickbooks

Accomplishments

Strong interpersonal skills for integrating sales with knowledge learned.

Able to maintain productive work-flow with organizing, filing and time scheduling.

Consistently learning and utilizing professional information for a future career in business management.

Obtaining technical agricultural education at home regarding farming and small business.

Work Experience

April 2010 to September 2012

Weesies Brothers Farms Montague, MI

Clerk

Greeted customers at the garden center helping people find plants, potted floral arrangements, annuals, perennials, shrubs and trees.

Used the cash register to checkout: handling cash, checks and credit-card transactions. Referred to a price list that had weekly sales and price changes as necessary.

Cleaning sweeping and moving plants to maintain displays.

Job status: seasonal

July 2005 to March 2009

A & D Machinery (Wells-Index Mills) Muskegon, MI

Office Manager Secretary

Handled accounting in Quickbooks including reports such as: Profit and Loss, Balance Sheet, Chart of Accounts, A/P, A/R, Payroll, Credit Card and Cash Reconciliations.

Maintained Taxes: UIA, IRS, 941, 1020, Fed, MI with holdings, FUTA and City taxes.

Provided customer service booking orders including locating part numbers and prices. Many calls needed to be forwarded to Maintenance/Sales (Rick)

Organized New Hire, Workman's Comp, Payroll and EFTPS

Managed inventory quantity in Quickbooks including assemblies and Purchase orders.

Also e-mails, sales fliers, locating customers and vendors.

Job status: Unfortunately the company downsized and the job went part-time before I was let go. I left on good terms. Note: May 2005-July 2005 I was working at A & D Machinery through Phoenix Personnel, Muskegon, MI, until hired permanently in July.

July 2004 to January 2005

Manpower (Michigan Steel Foundry) Muskegon, MI

Accounts Payable/Receptionist

Managed Accounts Payable invoices in AS 400 System. Tracked POs and printed checks.

Established daily task flow for AP to meet the deadlines of the controller.

Used statements to account for missing invoices and solved several outstanding problems.

Also provided reception, answered the phone and distributed checks to employees.

Job status: Temporary job completed and about 30 people were laid off simultaneously.

May 2001 to May 2003

American Residential Services Las Vegas, NV

Accounts Payable Clerk with AR duties

Responsible for entering all bills to pay including POs and ran checks once a week.

Tracked and filed all money: recorded cash, credit cards and checks.

Handled phone reception, billed home warranty companies and AHS billing on the web.

Filed work orders from over 30 Technicians HVAC/Plumbing (residential and commercial)

Job status: Ended/quit moved with my air-force husband to Muskegon, MI.

February 2001 to May 2001

Accountants On Call (ARS) Las Vegas, NV

Accounting Clerk

AP with AR duties: see American Residential Services description as this went to a permanent job. Job status: completed.

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April 2000 to May 2000

Accountants On Call (Olsen Precast) Las Vegas, NV

Temporary Office Assistant

Filing paperwork for the construction company.

Directing calls and typing quotes as necessary.

Job status: Temporary work completed (pregnancy fill-in)

February 1999 to June 1999

Manpower (Dilesco Corp.) Muskegon, MI

Clerical Assistant/Managers Secretary

Assisted the engineers by typing laminated checksheets.

Generated RMA's. Entered numerical data in SPC 2.0 for spreadsheets.

Job status: Temporary (fill-in for sick leave) completed.

October 1998 to December 1998

Manpower (MAISD) Muskegon, MI

Secretarial/Library Assistant

Updated federally reported data in EETRK.

Assisted patrons in the use of library information and resources.

Managed data entry systems and provided clerical assistance.

Job status: MAISD- temporary job completed

The employment gap (1996-1997) is due to pregnancy and mothering at home.

June 1995 to October 1995

Deed And Note Traders Tucson, AZ

Office Manager/Secretary

Pre-screened tenants, evaluated credit, and made recommendations.

Collected rent, typed leases, paid bills and delivered large bank deposits.

Handled book-keeping accounts, reconciliations and profit and loss.

Initiated or hand delivered notices and processed collections.

Job status: Job ended/quit as my air-force husband cross-trained to F15 instead of A-10 and we moved to Virginia. In Arizona (1994-1995) I worked unpaid part-time as a teachers helper to obtain a lower tuition for my daughter's private school.

May 1993 to March 1994

Manpower (Women's Diagnostic Ctr) Tacoma, WA

Front Desk Receptionist

Working at the Diagnostic Center at St. Joseph Hospital I scheduled appointments, organized patient records, provided reception and directed phone calls.

Gathered billing information and escorted to the changing area.

Displayed mammogram X-rays on the viewer for doctors with the exam findings by the nurse.

Job status: Temporary work completed (office closed) and we moved to Arizona.

June 1990 to March 1991

Manpower (British Telecom Research Labs) Martlesham Heath, Suffolk, UK

Library Information Officer

Took details for intensive technical searches for the international database

Booked in publications and recorded patents, managed passwords for TELD

Supervised a new employee following promotion to the Circular

Produced the circular, a weekly library publication for Telecom Engineers

Performed cost recovery including conversion of pounds and dollars

Job status: Temporary job ended (library was restructured and downsized many were forced to retire). The break in employment (1992) is due to the birth of my daughter and mothering at home.

September 1987 to June 1988

Dr. Komray, ENT Muskegon, MI

Secretary Co-op Training

Co-op Training for Orchard View High School.

Handled phone calls and reception. Prepared patients charts with completed dictation. Utilized training learned to determine urgency of care and directed to the emergency room if necessary by recognizing symptoms.

Job status: Completed training, married and moved to England with my air-force husband. We only had one vehicle which explains the gap (1989).

Educational Background

Baker College Muskegon, MI

Completed 32 credit hours Small Business Management

Small Business Management classes included: accounting, human resources, marketing, business law, math for business and spreadsheets.

These were some of the classes completed. However I didn't finish the full 2 year associates degree due to balancing finances and work.



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