Customer Service Sales Representative
Resume:
Nancy Siedlecki
Email: abo3gy@r.postjobfree.com
Address:
City: Spring Grove
State: IL
Zip: 60081
Country: USA
Phone: 847-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Results driven administrative professional with over fifteen years experience providing diverse operations assistance in fast-paced environments. Posses excellent organizational, time management and customer relation skills.
Educational Background:
High School Dipolma from College of Lake County, Grayslake IL 1/2001 to 1/1977 (Respiratory Technician)
High School Dipolma from Sheffield School of Interior Design, Grayslake IL 1/2001 to 10/2012
Job History / Details:
Professional Summary
Results driven administrative professional with over fifteen years experience providing diverse operations assistance in fast-paced environments. Posses excellent organizational, time management and customer relation skills.
Core Qualifications
Customer Relations
Project management
Work well under pressure
Client communications
Organizational skills
Conflict resolution
Research and analysis
Computer proficiency
Experience
10/11/2012 12:00:00 AM
October 2006 to April 2012
Kelly Services/Baxter Healthcare Round Lake, IL
Baxter's Global Library IMC Assistant
Oversee the IMC's publication and patent document delivery services.
Manage interfacing with clients and vendors to identify quality and fulfillment issues.
Streamlined front office operations by organizing files, preparing documents, writing correspondence, invoicing and expense reports.
October 2002 to October 2006
Kelly Services/Baxter Round Lake, IL
HCER Analyst
Managed the business rebate process for HCER.
Oversaw updating and implementing processes for HCER.
Led rebate process by interfacing with vendors.
October 1995 to June 2002
Dade Behring Inc Deerfield, IL
Network Sales Representative
Managed customer base of over 400 current customers.
Achieved consumable revenue goal of 97 percentage or higher annually.
Managed and organized Bi-Annual user's meetings for current and potential customers.
October 1986 to October 1995
Baxter Healthcare Inc. Deerfield, IL
Customer Service Generalist/Trainer
Oversaw training process for new hires and implemented.
Drove customer retention by monitoring customer satisfaction surveys.
Education
College of Lake County Grayslake, IL
Certification in Respiratory Therapy
Sheffield School of Interior Design New York City, NY
Certification in Interior Design
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