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customer service representative

Location:
Anniston, AL
Posted:
October 11, 2012

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Resume:

Janet's InformationLocation: ANNISTON, ALTitle: AllExperience: 9-12 yearsWilling to Relocate: NoWilling to Travel: No TravelCareer Level: Entry LevelWork Status: U.S. CitizenMember Since: 2012-01-11 Helpful Links

-->, Alabama 36201 abo3gw@r.postjobfree.com

Objective

Dedicated customer service representative with motivation to maintain customer satisfaction and contribute to company success.

Education

Gadsden State Community College Alabama 1991

General Education

Gadsden Business College Alabama 1983

Clinical Keypunch Program

Walter Wellborn High School Alabama 1982

High School Diploma

Employment Highlights

Customer Service Representative

Cable One

February 2002 to December 2010

Assisted customers setting up new accounts

Took payments

Made monthly collection calls

Answered questions regarding bills and service

Bank Teller

Independent Bank

June 1999 to January 2001

Assisted customers with transactions

Balanced the cash drawer daily

Bank Teller

AmSouth Bank

November 1995 to December 1998

Prepared and maintained official checks and money orders

Answered multi-line switchboard

Promoted to drive-thru manager and became responsible for opening and initiating security systems.

Core Strengths

Strong organizational skills Energetic work attitude

Excellent communication skills Customer service oriented

Fast learner with a wide range of practical skills Proficient with handling large sums of money

Courteous demeanor Conflict resolution

Courses and Seminars

January 1996 - Banking and Teller School

February 1996 - Banking Security

March 1996- Computer Knowledge

References

Available on request.



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