Customer Service High School

SHEILA D COLSON

Email: abo3gf@r.postjobfree.com

Address:

City: Milwaukee

State: WI

Zip: 53210

Country: USA

Phone: 414-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

OBJECTIVE: To obtain a position in healthcare with opportunity to utilize experiences and educational training and to demonstrate abilities. SUMMARY OF QUALIFICATIONS: Excellent oral and written communication skills Impressive Interpersonal and customer service skills Team player with leadership capabilities Proficient in Microsoft Word, Excel, Power Point, and Access Data entry skills with ability to key quickly and accurately

Educational Background:

High School Dipolma from South Milwaukee high school, Milwaukee WI 1/2001 to 6/1993 (business)

High School Dipolma from Sanford Brown College, Milwaukee WI 1/2001 to 10/2012

Job History / Details:

Professional Summary

OBJECTIVE: To obtain a position in healthcare with opportunity to utilize experiences and educational training and to demonstrate abilities. SUMMARY OF QUALIFICATIONS: Excellent oral and written communication skills Impressive Interpersonal and customer service skills Team player with leadership capabilities Proficient in Microsoft Word, Excel, Power Point, and Access Data entry skills with ability to key quickly and accurately

Skill Highlights

ICD-9

Understands insurances benefits

data Entry

Customer Service

Strong work ethic

Leadership skills

Medical terminology

PCW

Team Player with positive attitude

flexible

Office support

Excellent Verbal communication

Professional Experience

September 2012 to Current

Family Home Health Care Milwaukee, Wisconsin

PCW

In house caring like cleaning, cooking, washing clothes,bathing, assist to walk and hair care. Plus helping the patient to the bathroom as needed. I also do nail care and help getting dressed and skin care.

February 2011 to September 2012

Touchpoint Compass Group Milwaukee, Wisconsin

EVS

Housekeeping cleaning rooms on mom and baby floor.

on a LOA

June 2006 to December 2010

United States Postal Service Milwaukee, Wisconsin

Mail Handler

Weighed packages to determine postage and checked packages for satisfactory condition.

Placed mail in pigeon holes of mail rack or in bags according to State, address, or other scheme and examined mail for correct postage.

Operated mail processing, sorting, and canceling machinery.

January 2010 to July 2010

Wackenhut Security Milwaukee, Wisconsin

Security

Monitor and authorize entrance and departure of employees, visitors, and other persons to maintain security of premises.

Circulate among visitors, patrons, and employees to preserve order and protect property.

Greet visitors and determine whether they should be given access to specific individual.

October 2008 to January 2010

Randstad Milwaukee, Wi

Customer Service Representative

Completed outbound calls and contacted customers to respond to inquiries.

Determined charges for services requested, collected payments, and arranged for billing.

Kept records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.

Referred unresolved grievances to designated departments for further investigation.

Education and Training

2014 MATC Milwaukee, Wi

Associate of Applied Science RN

11/2010 Sanford Brown College West Allis, Wisconsin

Diploma Graduate Medical Assisting

Contact this candidate