Administrative Assistant Customer Service

Location:

Lone Tree, CO

Posted:

October 11, 2012

Contact this candidate

Resume:

Satoko Armstrong

Email: abo3f7@r.postjobfree.com

Address:

City: Highlands Ranch

State: CO

Zip: 80130

Country: USA

Phone: 949-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

As Bilingual (Japanese) Administrative Assistant/Book keeper with 4 years experience in Education industry. Demonstrated ability to provide exceptional support and service for a broad-range of staff and parents with ability to multi-task and prioritize . Reliable and competent Senior order processor/Customer support coordinator professional with exceptional data entry, pricing, shipping, inventory, billing. included exceptional customer service skills. Excellent communication and computer skills; ability to work independently or as part of a team to meet project deadlines; multicultural awareness with a high level of adaptability. Committed and motivated Administrative Assistant with exceptional customer-relation and decision-making skills. Strong work ethic, professional demeanor and great initiative.

Educational Background:

High School Dipolma from Tokyo School of Business, Tokio TX 1/2001 to 3/1985 (Business Administration)

High School Dipolma from Aomori High School, Tokio TX 1/2001 to 10/2012

High School Dipolma from Tampa College, Tokio TX 1/2001 to 10/2012

High School Dipolma from Irvine Valley College, Tokio TX 1/2001 to 10/2012

Job History / Details:

Career Overview

Reliable and competent Senior order processor/Customer support coordinator professional with exceptional data entry, pricing, shipping, inventory, billing. included exceptional customer service skills.

Excellent communication and computer skills; ability to work independently or as part of a team to meet project deadlines; multicultural awareness with a high level of adaptability.

Committed and motivated Administrative Assistant with exceptional customer-relation and decision-making skills. Strong work ethic, professional demeanor and great initiative.

Skill Highlights

Travel administration

Problem resolution

Administrative support

Meet deadline

Schedule managementMeets/exceeds goals

Meets/exceeds goals

Staff motivation

Self-starter

Project planning

Attention to detail

Meeting minutes

Spreadsheet development

Administrative operations

QuickBooks

Team building

Inventory systems

Credit & Collection

Public relation

Book keeping

Management

AP/AR

Billing

Corporate Travel/

Apollo System

Microsoft Office System

Lotus note

Oracle

Core Accomplishments

Accomplishments in the area of me is that teamwork are that I always work as reliable team player to perform to exceed company's goal. Also because of our team work for this Government project at Ricoh Corporation, the Government Agency extended their contract from 3years to over 10years. In addition for this excellent performance, we accomplished to reward from Variety of Government Military Agents for their critical time for their deployment.

Working as Administrative Assistant for this Language School to introduce to new family, I accomplished to register 6 more student last 2month. Also helping for this school fund raising task, we accomplished more that $1000.00 to raise as donation from outside of the school.

In addition, as my core accomplishments are as reliable employee, maintaining perfect or near -perfect attendance, consistently arriving to work on time or ahead of schedule, maintaining the proper break and lunch schedule and performing task on time or ahead of schedule deadlines. I always to perform my task more than company expect, my yearly evaluation is always excellent for all area.

Professional Experience

October 2009 to Current

Japanese Academy of the Rockies Federal Height, CO

Administrative Assistant/Book keeper

Working as Administrative Assistant and charge for bookkeeping task such as AP/AR, bank reconciliation monthly and yearly.

Also charge for monthly Employee payroll and deal with CPA regarding school finance.

In addition for those task,help teacher as assistant and plan for variety of school event.

Scheduling variety of meetings, organize meeting and subscribe, distributing reports.

August 2007 to Current

Douglas County school District Highlands Ranch, CO

Nutrition Services Assistant

Presently working in Nutrition Services.

Primary responsibilities include food preparation and service, collection of payment, daily bank reconciliation and inventory control of products including forecasting and ordering.

Working as a team player at different locations, serving the functions of manager, assistant and casher as needed day by day.

Provide excellent customer services for variety of age group to meet their needs.

December 1999 to March 2006

Ricoh Corporation Tustin, CA

Senior Order Processor/Customer Support coordinator

Working as Senior order processor/Customer Support coordinator.

Handling Federal Government account such as Government Agency, variety of Military Organization.

Working with sales, Marketing, variety of individual.

receiving PO from Federal Government, Edit PO, enter orders, organized configuration, pricing, inventory, warehouse for shipment, contacting installing dealer to meet customer's required installation deadline.

In addition, tasks included after installation, coordinate maintenance and meter read.

Handling monthly summery bill function.

Task also included trouble shooting, working with end users to resolve a variety of issues including pricing, discrepancies, bill correction, removal, cancellation and relocation.

May 1997 to November 1999

Asia Travel Bureau Irvine, CA

Travel Coordinator

Workings for a Travel Agency making reservation for corporate and individual clients.

Booking domestic flight, hotel and rental car travel plans.

Making reservations for international flights and tour abroad utilizing both airline and wholesale companies.

Coordinating client vacation and business trip plans.

March 1993 to February 1996

Joto Japanese Restaurant Tampa, FL

Casher, Waitress

Working as Casher, waitress and hostess in very busy environment to handle multi tasks for customer.

In addition, helping to schedule shifts and resolution of issues as the team lead.

Handling very high volume cash register with cash and credit card.

December 1985 to January 1992

Daikyo Inc Tokyo, Japan

Real Estate Agent/Sales Support Coordinator

As licensed Real Estate Agent, worked in a position as sales support.

Duties included: drawing contract, generating documentation, transcribing date with use of a Telex machine, reconciling wires with banks as account receivable, providing customer service and updating databases on the computer.

Other responsibilities included:scheduling client closings, showing properties to prospective buyers, drawing loan document, training and supervising new staff and networking with other agents for rental and future deals.

Education

1985 Tokyo School of Business Tokyo, Tokyo

Associate of Arts Business Administration

Associate's Degree in Office Administration

1983 Aomori High School Aomori, Aomori

High School Diploma General Education

Tampa College Tampa, FL

Business Administration

Studying Business Administration from September 1993 though May 1994.

Irvine Valley College Irvine, CA

Business Administration

Studying from September 2002 though May 2003 for Book keeping and Accounting.