Customer Service Sales

Brittany McGhee

Email: ********@************.***

Address:

City: Jonesboro

State: AR

Zip: 72472

Country: USA

Phone: 870-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Friendly Sales Associate with over eight years experience working in diverse retail and customer service environments.

Educational Background:

High School Dipolma from Home School, Jonesboro AR 1/2001 to 5/2003 (Math, English)

Job History / Details:

Career Overview

Friendly Sales Associate with over eight years experience working in diverse retail and customer service environments.

Core Strengths

Cash management

Inventory control

Customer service

Credit card processing

Fast learner

Courteous demeanor

Strong client relations

Energetic work attitude

Accomplishments

Monetary Transactions

Handled cash, check, credit and automatic debit card transactions with 100 percentage accuracy.

Multi-tasking

Cashiered with two cash registers at once in tandem to maximize customer flow.

Work Experience

September 2004 to August 2012

Sam's Club Jonesboro, Arkansas

Check Out Supervisor

I worked in several areas, in the almost eight years that worked for Sam's Club. I worked as a cashier, Member Service Associate, Produce Team Lead, Membership Team Lead and Check Out Supervisor.

During this time I have:

Provided effective communication and customer service support to the sales, marketing and administrative teams on a daily basis.

Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.

Resolved product issues and shared benefits of new memberships.

Communicated all merchandise needs or issues to appropriate supervisors.

Expressed appreciation and invited customers to return to the store.

Educational Background

2003 Home School Jonesboro, Arkansas

Candidate Resume - Laura Tribbey

Contact Information -

Email: ********@**************.***

Address:

City: Orlando

State: FL

Zip: 32809

Country: USA

Phone: 407-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Talented Customer Service/Sales Associate skilled at balancing customer needs and company demands. Effectively builds loyalty and long-term relationships with customers while achieving all individual sales goals. Results-oriented Professional who excels at uncovering customer needs, finding solutions and handling objections. Top performer with a consistent track record of meeting and exceeding goals.

Educational Background:

High School Dipolma from Oviedo High School, Oviedo FL 1/2001 to 6/1985 (General)

Job History / Details:

Summary

Talented Customer Service/Sales Associate skilled at balancing customer needs and company demands. Effectively builds loyalty and long-term relationships with customers while achieving all individual sales goals.

Results-oriented Professional who excels at uncovering customer needs, finding solutions and handling objections. Top performer with a consistent track record of meeting and exceeding goals.

Highlights

Highly customer service-oriented

Goal-oriented

Self-sufficient

Superior communication skills

Positive and friendly

Cheerful and energetic

People-oriented

Approachable

Basic administrative knowledge

Commissioned sales

Basic clerical knowledge

Retail merchandising experience

Flexible

Detail-oriented

Effective team player

Exceptional time management

Superior organization skills

Efficient data entry

Excellent work ethic

Team leadership training

Strong interpersonal skills

Resolution-oriented

Dependable and reliable

Advanced mathematical aptitude

Cash handling and management

Accomplishments

Winner of the Wyndham Club Elite Award for top revenue for the year 2010

Winner of the Employee of the Month Award, June 2010

Winner of the Top Revenue of the Quarter Award, 4th Quarter, 2010.

Winner of the "Top Revenue per Booking of the Quarter" Award 1St Quarter, 2011

Experience

January 2009 to Current

Wyndham Vacation Ownership Orlando, Florida

Extra Holidays by Wyndham

Shared product knowledge with customers while making personal recommendations.

Built relationships with customers and the community to promote long-term business growth.

Greeted customers in a timely fashion, while quickly determining their needs.

Informed customers about sales and promotions in a friendly and engaging manner.

Documented all customer inquiries and comments thoroughly and efficiently.

Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills.

October 2007 to January 2009

Wyndham Vacation Ownership Margate, Florida

Call Transfer (Inbound Telesales)

Participated in various incentive programs and contests designed to support achievement of production goals.

Consistently met and exceeded department expectations for productivity and accuracy levels.

Consistently hit and exceeded sales goals by 20 percentage .

Education

1985 Oviedo High School Oviedo, Florida

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