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Customer Service Administrative Assistant

Location:
Savannah, GA
Posted:
October 11, 2012

Contact this candidate

Resume:

Kail Trappio

Email: abo3ed@r.postjobfree.com

Address:

City: Savannah

State: GA

Zip: 31419

Country: USA

Phone: 912-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Excellent communication and computer skills; ability to work independently or as part of a team to meet project deadlines; multicultural awareness with a high level of adaptability.Committed and motivated Administrative Assistant with exceptional customer-relation and decision-making skills. Strong work ethic, professional demeanor and great initiative.

Educational Background:

High School Dipolma from Richard Arnold Adult Education, Savannah GA 1/2001 to 6/1978 (Art History)

High School Dipolma from WLA Community, Savannah GA 1/2001 to 10/2012

Job History / Details:

Career Overview

Excellent communication and computer skills; ability to work independently or as part of a team to meet project deadlines; multicultural awareness with a high level of adaptability.Committed and motivated Administrative Assistant with exceptional customer-relation and decision-making skills. Strong work ethic, professional demeanor and great initiative.

Skill Highlights

Problem resolution

Administrative support

Quality assurance

Microsoft Office skills

Attention to detail

Employee training and development

Core Accomplishments

Operations

Collaborated with departments to ensure smooth work flow and efficient organization operations.

Accountable for all operations of busy office, including [areas of responsibility].

Professional Experience

April 2007 to September 2012

Chatham Area Transit Savannah, GA

Dispatching Supervisor

Day to day operations in the transit industry. Supervise and direct the operators either through radio contact or physical checks and provide assistance in the field. Responsible for all dispatch office functions, including providing customer service on the phone, in person and in the field.

Assisted as an administrative duties, provide professional assistance and perform a variety of complex administrative functions, detailed record keeping and exposed to a high degree of confidential information.Prepared and distributed Payroll for staff of 30 direct reports.Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development.

Prepared daily bank deposits.

January 1998 to March 2006

City of Savannah Savannah, GA

Revenue Investigator

Collects the City's revenues. Enforces revenue Ordinances and provides services to the public. Officer of Recorder's Court, serve subpoena to repeat offenders in violations of city fines. Immobilize personal vehicles of persons in violation of such fines. Certified in the GCIC data base of the GBI network systems.Standardized department filing system so secretarial staff could easily locate information in any filing center. Prepared folders and maintained records of newly added clients.

September 1997 to January 1998

City of Savannah Savannah, GA

Parking Attendant

Collected monies for client and customers of a designated parking facility. Prepared daily bank deposits and reports.Organized charts regularly in accordance with parking policy and procedures.Prepared folders and maintained records of newly added clients.

August 1995 to September 1997

City of Savannah Savannah, GA

Cashier

Received monies from all city departments, processed payment to several accounts. Prepared daily bank deposits and balance sheets. Processed city and county property taxes for tax end dates.

June 1989 to April 1991

Frederick's of Hollywood Los Angeles, CA

Customer Service Floor Supervisor

Provided efficient customer service to clients.Prepared and drafted all outgoing correspondence in a timely manner. Management for the quality and timeliness of reports, attention to detail, exemplary customer service delivery and team-player attitude.Successfully resolved customer issues daily.

Education

12 Richard Arnold Adult Education Savannah, GA

High School Diploma

WLA Community Los Angeles, CA

Art History



Contact this candidate