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Sales Customer Service

Location:
Châteauguay, QC, Canada
Posted:
October 11, 2012

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Resume:

Azcari Loyo Nouche

*** *********** ******, ** ********, Quebec J6J 1S5

Telephone: 450-***-**** E-mail: abo3d4@r.postjobfree.com

Summary:

Relevant direct- indirect (VAR s) technical sales, management, market development experience from

pharmaceutical and other high technology sectors. Fluent in English, French and Spanish.

Experience:

E-S-C

Director Business Development, Barrie, On 2009 - 2011

The sale of humidity, pressure, air control environments to major pharmaceutical, biotech, industrial

companies. Territorial sales, market development for central and Eastern Canada, Eastern USA. Clients

include Bracco diagnostics, PAR pharmaceuticals, Aqua Health, and BioVectra. Key words: Proposal

writing, marketing presentations, dealing with level C people, scientists, mechanical contractors,

construction companies, motivating sales and application selling.

Corporate development to identify potential projects with small and large pharmaceutical and

research companies, bidding preparation

Technical sales of key components of a Cleanroom, Project evaluation

Contract negotiations

Development of long-term relationships, customer service, alliances with third party vendors and

management.

CEI Cleanroom Technologies

Director International Sales, Syracuse, NY 2004 2009

Sale of Cleanrooms to major pharmaceutical, Biotech, Industrial companies. Territorial sales and

market development for central and Eastern Canada, Eastern USA, and Latin America clients include Bio-

pharma, animal facilities level I, II, III and IV. Clients include: Haemacure (Canada), Jackson Labs

(USA), Novartis (Canada). Key words: Bid preparation and submittals, take-off calculations, proposal

writing, in charge of marketing activities, project management, supplier identification, pricing control,

budgets, dealing with level C people, scientists, investors, mechanical contractors, construction companies,

motivating sales and application selling.

Corporate development to identify potential projects with small and large pharmaceutical and

research companies, bidding preparation

Technical sales of key components of a Cleanroom, Project evaluation

Contract negotiations

Development of long-term relationships, customer service, alliances with third party vendors and

management.

Territory Sales Manager

RD SERVICE / NICRAM ENVIRO, Montreal 2001 - 2004

Sales of services and equipment, products for the Life Sciences sector. Territorial sales and market

development for Quebec and Ontario for service contracts, customer service, and project management

including: Animal facility and Research Laboratories equipment sales. Clients include: Wyeth

Pharmaceuticals, Schering Canada, Hospital centers such as the CHUM in Montreal and CHUL in Quebec,

drug production, and research companies. Key words: Equipment repairs, capital equipment sales,

construction companies, mechanical contractors, dealing with level C people, PhD level people, scientists,

and motivating sales.

Sales Manager

SCP INTERNATIONAL Lachenaie, Quebec 1999 - 2001

Products: Design, machining, manufacturing software and services. Territorial sales for Quebec in

aerospace, industrial applications, machined part sales, consulting and mechanical engineering services.

Clients included: Messier Dowty, GE Aircraft Engines, GE Hydro, Bell Textron, Camfil Farr, Cvtech IBC,

and Hershey. Key words: Selling CNC machine s time for cutting parts, application focused engineering

services, motivating sales and application selling.

Sale of engineering services and CAD/CAM designed machined parts by contract.

Evaluation, design, implementation of turnkey solutions, project management.

Coordination of technical resources.

Developments of a long term plan strategy for future international sales.

Establishment of long-term relationships with clients.

International Sales Manager

ICAM Technologies, Montreal, Quebec 1995 - 1999

Products: Manufacturing Software. I managed direct sales to large accounts and coordinated sales

through Value Added Resellers in Italy, Spain, Portugal, Mexico and Latin America. Clients included:

Embraer, General Motors Industrial de Turbo Propulsores, Carrier, Ferrari, Chrysler, and Bombardier

Aerospace. Key words: Technical presentation, CNC machine knowledge, capabilities and programming,

dealing with level C people, Distributor management, local sales representative s management and

motivating sales.

Post-processing Software sales for the CAM industry.

VAR s management.

Project management.

Coordination of technical resources.

Establishment of long-term relationship with clients.

International Market Development

Sicom International, Montreal, Quebec 1994- 1995

Products: Plastics, software, automotive parts. I coordinated and conducted market analysis in the USA

and Mexico for Canadian companies. Clients included: Business Development Bank of Canada and

Industry Canada. Key words: Recruiting and evaluating companies export readiness, primary research,

dealing with top echelons such as level C people, owners, marketing activities.

Management consulting with product assessment for sale in new markets.

Wrote strategy papers on how to approach a market to begin activities in sales.

Provided periodic reports suggesting short and long-term marketing strategies.

Education:

McGill University: Public Relations course, 2005, Risk Management course, 2004.

Other Education:

Banff Business Institute: Fundamentals of Professional Selling course in 1999.

ICAM Technologies: CAM-POST Manufacturing Software training.

Concordia University: Management administration course in 1994

Universidad Autonoma Metropolitana in Mexico City: Advanced Marketing, Research Tools

and Techniques Certificate in 1993. Included SPSS Software training (Statistical Program for the

Social Sciences.)

Computer skills: Word, Power Point, Excel, Act database, HTML, SPSS and CAMPOST

Interests: Christian organizations, Mission Ministries



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