Customer Service Sales

Barry Burtness

Email: ********@**********.***

Address:

City: Devils Lake

State: ND

Zip: 58301

Country: USA

Phone: 701-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

High-energy Manager successful in building and motivating team members. Cultivates a company culture in which team members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth.

Educational Background:

High School Dipolma from Fargo South High School, Fargo ND 1/2001 to 5/1981 (General)

High School Dipolma from North Dakota State University, Fargo ND 1/2001 to 10/2012

Job History / Details:

Executive Summary

High-energy Manager successful in building and motivating team members. Cultivates a company culture in which team members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth.

Core Qualifications

Consistently meet goals

Effective leader

Exceptional multi-tasker

Supervision and training

Skilled negotiator

Deadline-oriented

Strong work ethic

Service quality

Established track record of exceptional sales results

Highly customer service-oriented

Computer-savvy

Calm under pressure

Hard worker

Professional Experience

August 1996 to Current

GCR Tires (Firestone) Devils Lake, ND

Store Manager

Increased profits by developing, initiating, and managing team members efficiently.

Exceeded company objectives on customer service and profitability.

Motivated leader that empowers his team to increase employee loyalty resulting in less than 20 percentage employee turnover for the past eight years.

Worked directly with corporate office to achieve corporate objectives.

Set up new accounts, established customer credit, and set up payment methods.

Emphasized product features based on analysis of customers' needs.

October 1994 to December 1996

Burtco Agriculture Chemicals Devils Lake, North Dakota

Owner

Negotiated prices, terms of sales for the sale of agriculture chemicals.

Emphasized product features based on analysis of customers' needs.

Attended trade shows and sales conferences.

Wrote sales contracts for orders obtained and submitted orders for processing.

Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.

Planned and organized routes within territory to maximize efficiency and time in the field.

Shared product knowledge with customers while making personal recommendations.

July 1987 to September 1994

Agsco, Inc Devils Lake, ND

Territory Sales Manager

Created strategies to develop and expand existing customer sales of agriculture chemicals.

Built relationships with customers and the community to promote long term business growth.

Shared product knowledge with customers while making personal recommendations.

Planned and organized routes within territory to maximize efficiency and time in the field.

Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.

Built a large and strong customer base in a seven county area around Devils Lake.

Education

Fargo South High School Fargo, ND

General

North Dakota State University Fargo, ND

General

Contact this candidate