Email address
abo33j@r.postjobfree.com
First Name Middle Last Name Suffix Maiden Name
Heidi M Cline (Herchenbach) N/A Herchenbach
Work Phone & Ext Toll Free Phone Fax Phone Home Phone
Cell Phone Pager Personal Web Site Address
Secondary E-mail
Address City, State Zip
East Troy WI 53120
Month/Year Hired Month/Year Left Total Years with Company
Jan 2001 May 2002 1.5
Office Division Title
Minneapolis Audit Staff
Country Other Employment Details
(Previous positions, duties, or fun info)
United States
Started as audit staff during busy season, transferred to Technology Risk Consulting that
summer, and went down with the ship the following spring.
Company Name Position
Company Web Site
http://
Company Size (employees) Est. Company Revenue Industry
Select One Select One Select One
Do you hold any professional certifications?
(Separate with commas)
CISA
Other Current Employment Details
(Description of Position)
Went to Deloitte w/ the Minneapolis office in May '02, transferred to Milwaukee a few
months later and stayed there through May 2009. Left as a third-year manager in Enterprise
Risk Services, Deloitte's equivalent of TRC.
Birthday Marital Status Spouse's Name Anniversary
Select Select Married Kevin
Children's Names & Ages
c Copyright Andersen Alumni Association 2012. All Rights Reserved.
Heidi Cline Resume.doc
ATTB89F8.doc
Heidi cline
2763 Thomas Drive East Troy, WI 53120 262-***-****
abo33j@r.postjobfree.com
PROFILE
Managed approximately $1.5 million of client service revenue annually, directing project
teams, producing deliverables, and reporting results for IT control assessments, SAS 70
examinations, and Sarbanes-Oxley attestations.
Served as career development counselor and mentor for five junior staff, assisting in
annual goal-setting, monitoring progress against goals and career plans, and conducting
performance evaluations.
AREAS OF EXPERTISE
IT Risk and Advisory Expertise: Financial Accounting and Auditing, Sarbanes-Oxley Section
404, SAS 70, COSO, COBIT, FISAP
Technical Expertise: RACF, AS/400, Windows Server, Active Directory
Industry Expertise: Financial Services, Health Care, Insurance, ManufacturingEXPERIENCE
August 2006 - Deloitte & Touche LLP Milwaukee, WI
May 2009Manager, Enterprise risk services
Led information technology and internal control assessment activities, focused on
improving clients IT and business performance.
Assessed IT and business process risk, defining scope, planning the effort, budgeting and
staffing resources, evaluating design and operating effectiveness of internal controls,
and concluding on the impact of identified issues.
Managed overall delivery of services for teams of 2 to 10 professionals, which included
project management activities, monitoring project status, ensuring quality of service, and
communicating observations and recommendations to senior management.
Produced approximately 15 Annual Service Auditor Reports for client distribution to their
customers, facilitating the quality assurance and review process to ensure highest quality
deliverables in compliance with AICPA and firm guidelines and client expectations.
Coordinated offshore project assistance to increase efficiency and profit margin.
As a member of the national SAS 70 network, contributed to knowledge-sharing and risk
management processes.
Led business development efforts related to Privacy/Data Protection and SAS 70 through
targeted marketing, research, and coordination of client discussions with firm experts.
Performed on-the-job coaching for junior staff regarding technical skills, firm audit
methodology and approach, regulatory requirements, and project management skills, in
addition to formal counseling and mentoring activities.
Facilitated multiple national and local classroom training sessions related to IT and
business advisory topics, including risk and controls, audit methodology, consulting
skills, fraud detection, Sarbanes-Oxley, and SAS 70.
Led internal committee responsible for career development and team-building.
Participated in campus recruiting and conducted interviews.
Summary of Accomplishments:
Nominated with approximately 20 managers in the Midwest region for a female management
development and growth program.
Nominated as the only Milwaukee representative to a national cross-functional banking
industry training.
Increased engagement efficiencies by approximately 10% through improved coordination
between financial audit, IT audit, offshore resources, and client teams.
Highest-ranking manager in billable hours and revenue in 2007 and 2008.
August 2003 - Deloitte & Touche LLP Milwaukee, WI
August 2006Senior consultant, enterprise risk services
Planned and supervised business process and IT general control audits, Sarbanes-Oxley
attestations, and SAS 70 examinations.
Served as the lead senior for initial Sarbanes-Oxley readiness and implementation
projects, collaborating with internal client resources, delivering training, and producing
final project deliverable reports.
Trained and supervised staff, performed quality assurance reviews of their work, provided
constructing feedback, and conducted project performance evaluations in a timely manner.
Reviewed progress of the design and implementation of IT controls related to first year
Sarbanes-Oxley Section 404 compliance, and presented recommendations to management.
Facilitated office-wide Sarbanes-Oxley implementation training session.
May 2002 - Deloitte & Touche LLP Minneapolis, MN and Milwaukee, WI
August 2003Consultant, enterprise risk services
January 2001 - Arthur Andersen LLP Minneapolis, MN
May 2002Consultant, technology risk consulting
Executed IT general controls audits based on the COSO and COBIT frameworks with a focus
on security, operations, application development and maintenance, automated application
logic, and financial reporting.
Identified and assessed the financial statement impact of IT risks through interviewing
clients, reviewing supporting documentation, and authoring narratives of their operations.
Performed audits in the following environments: Mainframe/RACF, AS/400, Windows, Oracle,
PeopleSoft, and J.D. Edwards.
Audited financial performance and issued financial statements of public and private
companies in the Health Care, Utilities, Hospitality, Retail, and Manufacturing
industries.
EDUCATION
St. Cloud State University St. Cloud, MN Bachelor of Science Accounting with
Information Systems emphasis
Summa cum laude honors
CERTIFICATION AND PROFESSIONAL ASSOCIATIONS
Certified Information Systems Auditor (CISA)
ISACA
EXPERIENCE (Continued)