Customer Service High School

Elizabeth Sheets

Email: ********@*********.***

Address:

City: Defiance

State: OH

Zip: 43512

Country: USA

Phone: 419-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Hardworking sh ift manager with background in quickly taking orders, managing a large crew, preparing food, operating cash registers and safely handling food.

Educational Background:

High School Dipolma from Defiance Senior High School, Defiance OH 1/2001 to 5/2009 (English)

Job History / Details:

Summary

Hardworking shift manager with background in quickly taking orders, managing a large crew, preparing food, operating cash registers and safely handling food.

Highlights

Customer-oriented

Comfortable standing for long time periods

Quick learner

Delivers exceptional customer service

Reliable and punctual

Cash handling

Organized multi-tasker

Fast and efficient service worker

Accomplishments

Promoted to Crew Shift Leader after less than four months of employment.

Recognized by peers and management for going above and beyond normal job functions.

Experience

December 2007 to Current

Pizza Hut Defiance, Ohio

Shift Manager

Consistently provided friendly guest service and heartfelt hospitality.

Up-sold additional menu items, beverages and desserts to increase restaurant profits.

Promptly and empathetically handled guest concerns and complaints.

Took necessary steps to meet customer needs and effectively resolve food or service issues.

Maintained high standards of customer service during high-volume, fast-paced operations.

Cross-trained and coordinated scheduling with team members to ensure seamless service.

Cut and chopped food items and cooked on a grill or in fryers.

Prepared all food orders within a 2-3 minute time frame.

Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles.

Prepared specialty foods such as pizzas and sandwiches, following specific methods that required quick prep time.

Verified that prepared food met all standards for quality and quantity.

Handled currency and credit transactions quickly and accurately.

Mastered Point of Sale (POS) computer system for automated order taking.

Reported to all shifts wearing a neat, clean and unwrinkled uniform.

Routinely moved and stocked food products weighing up to 50 pounds.

Education

2009 Defiance Senior High School Defiance, Defiance

High School Diploma english

3.7 GPA

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