Customer Service High School

Misty Jacobus

Email: abo2qp@r.postjobfree.com

Address:

City: Sumter

State: SC

Zip: 29154

Country: USA

Phone: 803-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Financial professional who is a self-starter and capable of effectively functioning with minimum supervision. Known for taking initiative and skilled at meeting challenges and deadlines. A team player who is attentive to detail and produces quality results. Computer proficient. Areas of expertise include: *Written and Verbal Communications *Detail Oriented *Multi Tasking *Organization/Prioritizing *Data Entry

Educational Background:

High School Dipolma from Lakewood High School, Sumter SC 1/2001 to 6/2000 (General)

Job History / Details:

Summary

Financial professional who is a self-starter and capable of effectively functioning with minimum supervision. Known for taking initiative and skilled at meeting challenges and deadlines. A team player who is attentive to detail and produces quality results. Computer proficient. Areas of expertise include:

*Written and Verbal Communications

*Detail Oriented

*Multi Tasking

*Organization/Prioritizing

*Data Entry

Highlights

Typing 50 WPM

Collections proficiency

Financial transactions expertise

Night and safe deposit system operation

People-oriented

Customer service-focused

Cash handling expert

Debt and credit management

Goal-oriented

Positive attitude

Experience

October 2009 to October 2012

Regional Finance Corporation Sumter, S.C.

Assistant Manager

Recommended loan approvals and denials based on customer loan application reviews.

Assisted senior-level credit officers with complex loan applications.

Originated, reviewed, processed, closed and administered customer loan proposals.

Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loan.

Successfully closed an average of 160 to 180 loans per month.

Reviewed and edited loan agreements to ensure accuracy.

Performed field collections

10/15/2012 12:00:00 AM

Customer Service Representative

August 2004 to October 2009

Greene Insurance Agency Sumter, S.C.

Customer Service Rep

Interacted with customers while taking payments and making changes on insurance policies.

Handle incoming mail and filing.

Quoted new customers and customer changes.

January 2001 to August 2004

1st Franklin Financial Sumter, S.C.

Assistant Manager

Recommended loan approvals and denials based on customer loan application reviews.

Assisted senior-level credit officers with complex loan applications.

Originated, reviewed, processed, closed and administered customer loan proposals.

Compiled database of loan applicants' credit histories, corporate financial statements and other financial information.

Performed daily maintenance of the loan applicant database.

Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loan.

Developed prospects for new loans by conducting 100 cold calls weekly.

Educated customers on the variety of loan products and available credit options.

Reviewed and edited loan agreements to ensure accuracy.

Received "Office of the Month" service award.

Executed the loan origination process, including ordering credit reports, appraisals and preliminary title reports.

Maintained strict confidentiality of bank records and client information.

Maintained friendly and professional customer interactions.

Education

2000 Lakewood High School Sumter, SC

High School Diploma

Central Carolina Technical College 2005

Sumter Sc

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